TM Owner’s Manual for the turbochef G5 TM ©2012-2014 TurboChef Technologies, Inc.
For further information, call 800.90TURBO or +1 214.379.6000 The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice. Please carefully read this manual and retain it for future reference.
Table of Contents Important Safety Instructions General Safety Information Reducing Fire Risk Grounding Instructions Power Cord Replacement Precautions to Avoid Possible Exposure to Excessive Microwave Energy RF Interference Considerations i i ii ii ii ii Specifications and Installation Theory of Operation Dimensions Certifications Oven Construction Electrical Specifications Installation Unpacking Instructions Installing the Oven Installation Near Open Heat Source ChefComm Pro® ChefComm LimitedTM Voltage
Edit Recipe Cook Time Edit Fan Reverse Time Edit Recipe Icon Edit Recipe Name Run a Test Cook Cycle Manager Mode Set Calendar and Time Set Fahrenheit/Celsius Set Language to English/French Set Speaker Volume Menu Edit Mode Set Oven Parameters Set Oven Options Manage Menu Data Update UI Firmware Update IO Firmware Cook Compensation 16 16 17 17 18 19 20 21 21 22 22 23 24 25 26 26 27 Troubleshooting 28 North America Limited Warranty 30 International Limited Warranty 32
i IMPORTANT SAFETY INSTRUCTIONS WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy. GENERAL SAFETY INFORMATION a Read all instructions before using this appliance. a Read and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive Microwave Energy” found on page ii.
ii safey instructions GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded.
1 38.12” (968 mm) 32.29” (820 mm) 31.24” (793 mm) 35.70” (907 mm) 55.29” (1404 mm) 32.29” (820 mm) 23” (584 mm) 30.08” (764 mm) G5 Oven Dimensions Theory of Operation Dimensions The TurboChef G5 oven maximizes throughput by cooking up to five shelves of food without compromising quality. Variable G5 cooking features include temperature selection, high-speed air convection, fan reverse, and microwave assist.
2 specifications and installation Certifications Installation cULus, UL EPH, FDA, TÜV Install or locate this appliance only in accordance with the instructions below.
3 Installation Near Open Heat Source When placing a TurboChef oven near an open heat source (see illustration below), strictly adhere to the following: - If the oven is being placed near a grill or stove, a divider must exist between the oven and the open heat source, with a minimum of 6” (152 mm) between the oven and the divider. - If the oven is being placed near a fryer, a divider must exist between the oven and fryer, with a minimum of 12” (305 mm) between the oven and the divider.
4 specifications and installation ChefComm Pro Voltage Selection Part Number: CON-7006 For US oven models, the oven will detect 208 or 240 incoming voltage. ChefComm Pro® lets you easily create menu settings on a computer and upload them to an oven via smart card. For more information, call TurboChef Customer Support at 800.90TURBO or +1 214.379.6000.
5 Daily Maintenance Supplies and Equipment Follow the steps below when cleaning the G5 oven. TurboChef ® Oven Cleaner (Product #: 103180), TurboChef ® Oven Guard (Product #: 103181), nylon scrub pad, cleaning towel, disposable gloves, protective eyewear, dust mask (optional) 1 TOOLS 08:35 Step 1: Cool the Oven WARNING: The oven operates at temperatures up to 550°F (288°C) and may cause injury if not allowed to cool properly. • Turn off the oven by touching “ESC” until the main power screen returns.
6 daily maintenance 6 Step 6: Wipe the Oven Cavity • Wipe the oven cavity and door with a damp towel to collect any remaining cleaner residue. • Thoroughly dry the cavity and door with a dry towel. 7 Step 7: Clean the Lower Tray • Remove the lower tray to remove large particles and clean with a damp towel. 8 Step 8: Apply TurboChef Oven Guard • Spray TurboChef Oven Guard onto a clean towel. • Wipe the oven’s interior walls and the inside of the oven door.
7 Manual Cook Mode Manual Cook Mode allows cooking “on the fly,” whereas Menu Cook Mode (page 8) allows cooking from preset cook settings. NOTE: If the Manual Mode icon is not present, see pages 19 and 24 to make it appear. Select Menu Off / Cool Down Breakfast Dinner Lunch Prep If required, enter passcode 9428. See page 24 to enable/disable passcode options. Manual Mode 135/450°F Door Closed Status Heating Oven temperature Touch to exit Manual Mode.
8 oven modes - menu cook Menu Cook Mode The oven is programmed with recipe settings at the time of manufacture and is ready to operate out of the box. New menu settings can be loaded via USB (page 25) or programmed manually (page 10). 4. Select an item. To view more items, touch the arrows at the top and bottom of the item list. 1. Turn the oven on. 5. Select how many shelves of product will be cooked. 2. Select a menu, or select “Manual Mode” to enter Manual Cook Mode (see page 7 for details).
9 8. When the oven is done heating, place the food on the shelves as shown on the screen. d. To stop cooking immediately, touch the Stop icon. WARNING: Inside of oven and oven door are hot! 10. Cook the food: a. Touch “Start Cooking.” e. When cooking is done, check the food or remove it from the oven. WARNING: Inside of oven and oven door are hot! b. The timer will begin counting down. To resume cooking, touch the Start icon. oven modes - menu cook c.
10 oven modes - menu edit Menu Edit Mode Follow the steps below to access the “Menu Edit Mode” screen. From this screen, users can: • Edit setting names • Set menu temperature • Edit icons • Edit cook settings • Test cook • Delete menus, categories, and items Start Here Enter passcode 9428. To select a menu, touch the menu name. NOTE: A G5 menu file consists of 12 menus, each containing 18 categories, each containing 18 items, each containing 5 shelf configurations.
11 Edit Menu Name From the “Menu Edit Mode” screen (page 10), touch the “Edit Menu Name” icon. Displays the menu selected. Use keypad to type new name. Touch to access special characters. Use arrow keys to move the cursor without deleting existing text. Touch “Enter” to save changes. Edit Menu Temperature From the “Menu Edit Mode” screen (page 10), touch the “Edit Menu Temperature” icon. Touch “Save & Exit” to save temperature. oven modes - menu edit Use numeric keypad to enter new temperature.
12 oven modes - menu edit Edit Category Name From the “Menu Edit Mode” screen (page 10), touch “Select Category” icon. Touch a category name to access the screen below. CAUTION: If “Delete” is selected (blue), touching a menu will delete it from the oven. In the adjacent illustration, “Edit” is selected (blue). Touch “Edit Category Name” Touch to save the new name. Use keypad to type new name. Touch to access special characters. Use arrow keys to move the cursor without deleting existing text.
13 Edit Category Icon From the “Menu Edit Mode” screen (page 10), touch “Select Category” icon. Touch a category name to access the screen below. CAUTION: If “Delete” is selected (blue), touching a menu will delete it from the oven. In the adjacent illustration, “Edit” is selected (blue). Touch “Edit Category Icon.” Select the name of the category. Touch to save the new icon. Touch an image to select it as the new category icon.
14 oven modes - menu edit View Edit Recipe Screen From the “Menu Edit Mode” screen (page 10), touch “Select Category” icon. Touch a category name to access the screen below. CAUTION: If “Delete” is selected (blue), touching a menu will delete it from the oven. In the adjacent illustration, “Edit” is selected (blue). Touch “Select Item to Edit” See adjacent page for a larger view.
15 Edit Recipe Screen Overview From the “Edit Recipe Screen” users can: • Edit recipe cook time • Edit fan reverse time • Edit recipe icon • Edit recipe name • Run a test cook cycle # Shelves in Use Edit Icon Shelves 2 Temp Set/Actual ESC 500/493F Edit Name Lrg Pizza Cook Time 7:00 Assign to Shelves Lrg Pizza Fan Rev 2:00 Shelf 2 Event %Time %Air Wave Shelf 3 1 2 Lrg Pizza 50% 70% Low 50% 90% Off Shelf 5 Add Event Door Closed Delete Event Test Cook Status Heating Each food item in
# Shelves in Use 16 Shelves 2 oven modes - menu edit Temp Set/Actual Edit500/493F Recipe Cook Time From the “Edit Recipe” screen (pages 14-15), touch the cook time icon. Cook Time 7:00 Fan Rev 2:00 ent %Time 1 2 Wave Touch to toggle between minutes and seconds (MM:SS) and hours and minutes (HH:MM). 50%# Shelves 70% inLow Use 50% 90% ShelvesOff 2 Temp Set/Actual Use numeric keypad to enter time. Touch “Enter” to save time.
17 Edit Recipe Icon From the “Edit Recipe” screen (pages 14-15), touch “Edit Icon” located at the top# Shelves in Use center of the screen. Edit Icon Shelves 2 Temp Set/Actual Touch arrow to advance to the next screen. 500/493F Edit Name Lrg Pizza Cook Time 7:00 Touch any icon to select it.
18 Delete Event oven modes - menu edit Test Run a Test Cook Cook Save Cycle From the “Edit Recipe” screen (pages 14-15), touch the green arrow icon.
19 Manager Mode Follow the steps below to access the “Manager Mode” screen. From this screen, users can: • Set calendar and time • Set temperature to Fahrenheit/Celsius • Set language to English/French • Set speaker volume • Load/save menu files • Access “Menu Edit Mode” • Set oven options • Update oven firmware • Set oven parameters Enter passcode 9428.
20 oven modes - manager Set Calendar and Time From the “Manager Mode” screen (page 19), touch the calendar/time icon to edit the time and date. Touch to edit the time or date screens below. Touch to toggle between AM and PM. Use numeric keypad to enter time. Use numeric keypad to enter the date (mm/dd/yy). Touch “Enter” to save time. Touch “Enter” to save date.
21 Set Fahrenheit/Celsius The default for the temperature settings is Fahrenheit. From the “Manager Mode” screen (page 19), touch the °F icon. Touch to save changes. Touch to toggle between Fahrenheit (°F) and Celsius (°C). Touch the “Save” icon once the changes are made. Set Language to English/French From the “Manager Mode” screen (page 19), touch English/French icon. Touch to save changes. oven modes - manager Touch to toggle between English and French.
22 oven modes - manager Set Speaker Volume From the “Manager Mode” screen (page 19), touch the speaker icon. Touch to save changes. Touch up or down arrow keys to increase or decrease the volume. Menu Edit Mode From the “Manager Mode” screen (page 19), touch the “Menu Edit” time icon to view the existing menu. See pages 10-18 for details on “Menu Edit Mode.” NOTE: A G5 menu file consists of 12 menus, each containing 18 categories, each containing 18 items, each containing 5 shelf configurations.
23 Set Oven Parameters From the “Manager Mode” screen (page 19), touch the “Parameters” icon to edit: Default Temperature The temperature to which the oven preheats until a menu is selected (Menu Cook Mode, see page 8) or the set temperature is changed in Manual Cook Mode (see page 7). Default Fan The fan speed to which the oven is set when the oven is cooling down. Default Fan Rev Time The interval of time between fan direction reversals.
24 oven modes - manager Set Oven Options From the “Manager Mode” screen (page 19), touch the “Options” icon to set: • Manual Mode Passcode • Ready Beep • Cook Done • Bypass Manual/Menu Selection • Keep Manual Settings While Off Yes = oven will require a passcode to access Manual Mode (page 7). Yes = Manual Mode cannot be accessed. No = Manual Mode can be accessed. Yes = Last settings used in Manual Mode are saved.
25 Manage Menu Data From the “Manager Mode” screen (page 19), touch the “Manage Menu Data” icon. Touch to add a new menu to the oven. Touch to download a menu from the oven. USB Port beneath oven display Touch “Get Menu Data from USB” Touch “Store Menu Data to USB” Name the menu file to be saved to the thumb drive. oven modes - manager Display shows menus loaded to the thumb drive. Touch a menu name to load it to the oven.
26 oven modes - manager Update UI Firmware From the “Manager Mode” screen (page 19), touch the “Update UI Firmware” icon. To download the latest G5 firmware, visit www.turbochef.com/firmware. UI firmware updates may include additional graphics, new features, etc. USB Port beneath oven display Once the firmware has been downloaded from the TurboChef website and saved to a USB thumb drive, insert the thumb drive and touch the “Update UI Firmware” icon.
27 Cook Compensation The cook cavity temperature can deviate from the set point if there is inconsistency in the amount of product being cooked, or inconsistency with the starting state of the product (e.g., frozen or fresh). Cook compensation can be used to speed up or slow down the increments of time during a cook cycle. This helps to offset the effect temperature variations can have on cooking results. 3. Enter the passcode 9 4 2 8. 4. Select “Parameters.
28 troubleshooting Troubleshooting The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. Please attempt the recommended action before calling Customer Support (800.90TURBO / +1 214.379.6000) or your Authorized Distributor. If any fault or error message occurs that is not listed below, contact Customer Support (800.90TURBO, +1 214.379.6000). NOTE: The fault codes listed on page 29 will terminate a cook cycle upon discovery.
29 Issue P o ssi bl e Cause(s) Resolut ion F1: Blower Running Status Bad - Oven power interrupted. - Verify the wall circuit breaker is on. Reset the breaker and then power the oven on. - Place the oven in the off state and unplug the oven – leave for two minutes. Re-plug in the oven, switch on the isolator/main power supply, and touch the “Power” icon. F5, F11, F12: Magnetron Over Temperature - Blockage of cool air into the oven.
30 north america limited warranty North America Limited Warranty TurboChef G5 Rapid Cook Oven – North America The TurboChef rapid cook oven Limited Warranty outlined below is activated upon shipment of your oven. Should you require additional assistance after reviewing the warranty outlined below, please call TurboChef Customer Support at 800.90TURBO. Limited Warranty TurboChef Technologies, Inc.
31 Warranty Service, Exclusive Remedy TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective. Defective components covered by this warranty will be repaired or replaced at TurboChef’s option without charge to you and such repaired or replacement components will be covered by this warranty for the balance of the Warranty Period. Parts used in the repair of defective components and replacement components may be new, recovered or rebuilt.
32 international limited warranty International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef G5 Series ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States, Canada, and Puerto Rico by an Authorized Distributor of TurboChef International (the “Authorized Distributor”).
33 Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused by Your failure to provide a suitable installation and operating environment (including power and HVAC) or facilities as prescribed by the Manual, misuse or abuse or by accident, neglect, power failure or power surges (over or under voltage) howsoever arising.
34 international limited warranty Severability: If any item or provision contained in this Limited Warranty or any part of them (“an offending provision”) is declared to be or becomes unenforceable, invalid or illegal for any reason whatsoever in any jurisdiction, the other terms and provisions of this Limited Warranty shall remain in full force and effect in that jurisdiction as if it had been executed without the offending provision appearing in it and the entire Limited Warranty shall remain in full fo
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For service or information: wi thin no r th a me r ica ca l l Customer Support at 800.90 T U R B O outsi d e no r th a me r ica ca l l +1 214.379.6000 or Your Authorized Distributor TM Part Number: G5-9223 / Revision D / January 2014 Country Code: NA/EU Global Operations Customer Support: 2801 Tr ade Center Dr ive Carrollton, Texas 75007 usa +1 214.379.6000 phone +1 214.379.6073 fa x 800.90 T U R B O +1 214.379.6000 tur boch ef.
