Tornado Owner’s Manual TM FOR THE TURBOCHEF TORNADO SPEED COOK OVEN Accelerating the World of Cooking TM 800.
MODEL SERIAL NUMBER INSTALLED BY INSTALLATION CHECKED BY SERVICE CENTER NAME / NUMBER For service or information: WITHIN NORTH AMERICA CALL Customer Service at 800.90 T U R B O or Sales & Marketing at 866.
IMPORTANT SAFETY INFORMATION - PLEASE READ FIRST WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment. This product employs an exposed radiant heating element on the bottom of the cavity. This element is HOT during operation and will remain at dangerous temperatures after the unit is switched off.
Table of Contents Important Safety Instructions i To Reduce the Risk of Fire in the Oven Cavity ii Precautions to Avoid Possible Exposure to Excessive Microwave Energy ii Grounding Instructions ii Power Supply Cord Replacement iii RF Interference Considerations iii Overview of the Tornado TM Specs and Dimensions 1 Dimensions Construction Standard Features Accessories Certifications Packaging Electrical Specifications 2 How the Technology Works The Technology Behind the Tornado 3 Assembly
Loading a Menu from a Smart Card 9 Saving a Menu to a Smart Card 9 Common Operating Terms Oven Operating Components 11 Modes and States 11 Common Cooking Terms 11 Faults and Errors 12 Operating the Tornado The Control Pad 13 Powering Up the Oven 14 Initial Power-Up Power-Up Voltage Sensing 14 Cooking Instructions 15 Turning the Oven Off 16 Editing a Food Item 17 Changing the Edit Pin Number Editing a Food Item Changing the Idle IR Set Temperature 18 Enabling/Disabling the Edit Mode
Maintenance and Troubleshooting Daily Maintenance for the Tornado 25 Tips for Prolonging Oven Life 26 Troubleshooting 26 Catalytic Converter 29 Limited Warranty North America Limited Warranty 30 International Limited Warranty 33
i INTRODUCTION IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of burns, electric shock, fire, injury, or exposure to excessive microwave energy, strictly adhere to the following basic safety precautions when using this appliance. x x x x x x x x x Read all instructions before using the appliance. Read and follow the specific Precautions to Avoid Possible Exposure to Excessive Microwave Energy found on page ii. This appliance must be grounded.
INTRODUCTION TO REDUCE THE RISK OF FIRE IN THE OVEN CAVITY x x x Remove wire twist-ties from paper or plastic bags to be placed in the oven. If materials inside the oven should ignite, keep the oven door closed and turn the oven off. Disconnect the power cord or shut off power at the fuse or circuit breaker panel. If smoke is observed, switch off or unplug the oven. Keep the door closed in order to stifle any flames. DO NOT use the cavity for storage purposes. DO NOT overcook food.
iii INTRODUCTION POWER SUPPLY CORD REPLACEMENT If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard. WARNING: Improper grounding can result in a risk of electric shock. RF INTERFERENCE CONSIDERATIONS The Tornado oven generates radio frequency signals.
OVERVIEW OF THE TORNADO OVEN Overview of the Tornado Oven FIGURE 1 : Dimensions of the Tornado Oven SPECS AND DIMENSIONS Construction Dimensions EXTERIOR EXTERIOR Height with legs* Width Depth with handle Weight 19” 23” 26” 25.7” 28.2” 190 lbs. (482 mm) (584 mm) (660 mm) (653 mm) (716 mm) (86 kg) 8” 15.5” 14.7” (203 mm) (393 mm) (373 mm) 0” 2” 6” (0 mm) (50 mm) (150 mm) (minimum) 30” (787 mm) 24” (673 mm) ENTRY CLEARANCE Crated Uncrated INTERIOR *Legs are 4” (102 mm).
2 OVERVIEW OF THE TORNADO OVEN Accessories (Additional Charge) 24” (610 mm) stainless steel oven stand with locking casters 18” (457 mm) stainless steel oven stand with locking casters Certifications Packaging All ovens are packaged in a double-wall corrugated box with integrated corrugated skids.
HOW THE TECHNOLOGY WORKS How the Technology Works FIGURE 2: How the Technology Works THE TECHNOLOGY BEHIND THE TORNADO The Tornado uses a patented combination of high speed forced air convection, heating, and microwave energy to cook food up to 12 times faster than conventional methods. At a very high speed of circulation, a controlled, smoothly flowing field of hot air forms a shroud around the food.
4 ASSEMBLY AND INSTALLATION Assembly and Installation INSTALLATION INSTRUCTIONS The TurboChef Tornado is manufactured to comply with applicable CE, NSF, UL, cUL, TÜV, PSE, GOST R, FDA, and FCC requirements. All equipment is designed and certified for safe operation when installed in accordance with local and/or national codes. It is the owner and/or installer’s responsibility to comply with any codes that may exist. Install the oven only in accordance with the procedures detailed in this manual.
ASSEMBLY AND INSTALLATION FIGURE 3: Oven Secured to Cart There must be at least 6” (150 mm) between the top of the unit and any shelf or surface. The oven must be installed level front to back and side to side. For additional stability, the oven legs may be bolted to the countertop if desired. An optional Oven Restraint Kit (P/N TC3-0242) is also available and can provide additional stability for the oven. See page 7 for further information. Securing Oven to Cart (Figure 3) 1.
6 ASSEMBLY AND INSTALLATION 5. Remove the legs of the oven that will be placed on top. This requires two or more persons—at least one person to lift and one person to unscrew the legs. 6. Remove the screws from the oven that will be placed on top, as marked with black arrows in Figure 4. Installation Near Open Heat Source (Figure 6) When placing a TurboChef oven near an open heat source, strictly adhere to the following: 7. Place the oven on top of the oven that has the stacking bracket attached.
ASSEMBLY AND INSTALLATION 2.0" (51mm) 2.0" (51mm) Unobstructed Airflow Fan 300 CFM (8.5 CMM) Discharge to Ambient 4.0" (102mm) Unobstructed Airflow 2.0" (51mm) FIGURE 2.0" (51mm) Notes: 1: Must be included by contractor 5: Built-in Installation FIGURE 6: Installation Near Open Heat Source OPTIONAL INSTALLATION ITEMS Oven Restraint Kit (P/N TC3-0242) The Oven Restraint Kit is an optional system intended to hinder the oven from moving forward during use and/or cleaning.
8 ASSEMBLY AND INSTALLATION FIGURE 7: 24” (610mm) Cart with a Single Oven Oven Carts (P/N TC3-0143-1 & P/N TC3-0143-2) There are two carts – 18” (457 mm) (TC3-0143-2) and 24” (610 mm) (TC3-0143-1) – available for use with the Tornado oven. See Figures 7 and 8 (above). Both carts can be used with single or stacked ovens. Dimensions for the two carts are listed below.
ASSEMBLY AND INSTALLATION SAVING A MENU TO A SMART CARD At some point you may be required to save your existing menu settings to a smart card (for example, if the control board needs to be replaced). Please note that once the procedure below is completed, any existing menu settings on the smart card will be permanently lost. 1. Ensure the oven is in the OVEN OFF/COOLING DOWN mode.
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COMMON OPERATING TERMS Common Operating Terms OVEN OPERATING COMPONENTS Display The display is the primary interface to relay messages to the operator. Keypad The keypad is the primary interface for the operator to enter commands to the oven. Cook Cavity Cavity in which the food products are cooked. MODES AND STATES Mode A mode is a software environment that allows certain operations to occur. These modes consist of OFF, WARM-UP, IDLE, COOK, COOL DOWN, EDIT, and TEST.
12 COMMON OPERATING TERMS Total Cook Time The total duration (time) of a recipe. IR Set Temperature The operating temperature of the IR heating element during a given recipe. The IR heating element is the electrical heating element located beneath the cooking rack which supplies the heat used primarily to toast and/or brown the underside of a product. Event A portion of a recipe with unique air and microwave settings. A recipe must contain at least one event, and cannot contain more than six.
OPERATING THE TORNADO OVEN Operating the Tornado Oven THE CONTROL PAD Reference Figure 10. 1. Display Displays operation and editing information. 1 2. Soft Keys Eight keys adjacent to the display. Press a soft key to select an option on the screen adjacent to the key. 3. Arrow Keys Press to navigate between screens, or within screen if editing a recipe. Also used to access “code entry” screen when pressed simultaneously from OFF or COOLING DOWN mode. 2 2 4.
14 OPERATING THE TORNADO OVEN OVEN OFF TRNADO_R 101906 PLEASE WAIT S/N NGCDXXXXX WARMING UP NGCD-XXXXX CC 74OF IR 113 OF MENU LOADING... AC VOLTS 240 OVEN ON FIGURE 11: Initialization Screen FIGURE 1 2 : Off Screen POWERING UP THE OVEN Initial Power-Up When power is initially applied, the “Initialization” Screen will display the firmware version and the oven’s serial number for five (5) seconds (Figure 11) before advancing to the OFF screen.
OPERATING THE TORNADO OVEN GROUP A GROUP A GROUP E ITEM 1 ITEM 5 GROUP B GROUP F ITEM 2 ITEM 6 208 VAC GROUP C GROUP G ITEM 3 ITEM 7 240 VAC GROUP D GROUP H ITEM 4 ITEM 8 DETECTED 208 VAC PLEASE SELECT TO CONFIRM FIGURE 14: Voltage Sensing Screen FIGURE 1 5 : Idle Screen (Select Menu Group) COOKING INSTRUCTIONS From the IDLE screen, the user can select a food group and item to cook: NOTE: Press the BACK key at any time to return to the previous screen. 1.
16 OPERATING THE TORNADO OVEN 01:15 ENTER COOK TIME COOKING 02:00 MISC BAKE BISCUIT START FIGURE 17: Enter Cook Time Screen FIGURE 1 8 : Cook Screen DONE DONE PLEASE REMOVE FOOD FROM OVEN SAVE TIME FIGURE 19: Please Remove Food Screen FIGURE COOK MORE 2 0 : Done Screen 7. If the DONE screen is enabled, the user has the option to cook the item more or save an altered cook time (the cook time would have been altered only from the ENTER COOK TIME screen). See Figure 20.
OPERATING THE TORNADO OVEN EDIT GROUPS GROUP A GROUP E GROUP B GROUP F GROUP C GROUP G GROUP D GROUP H < GROUP A > ITEM 1 COUNT 0 COOK TIME 01:30 IR SET TEMP 11500 F 0 SET TEMP 500OF PRESS "ENTER" OVEN OFF %TIME %AIR %WAVE 1 2 3 4 5 6 25 9 24 18 24 0 10 50 10 30 40 10 TEST 0 30 0 40 0 0 SAVE WARMING UP FIGURE 21: Edit Temperature Screen FIGURE 2 2 : Group Select Screen (Edit Mode) EDITING A FOOD ITEM Changing the Edit Pin Number By default, the EDIT PIN number is “9.
18 OPERATING THE TORNADO OVEN 6. Press b. Insert food item into cook cavity. ENTER to confirm the change. WARNING: Inside of oven is HOT! Insert food with caution. 7. Continually press the BACK key to return to the COOLING DOWN/OFF mode. c. Close the oven door and press the bottom-left soft key to test the new settings. As a general rule, the idle IR set temperature should be the average of all food item IR set temperatures (typically 1000ºF).
OPERATING THE TORNADO OVEN The “Done” Screen Enable the DONE screen to provide the option to: - Cook an item longer after the completion of a cook cycle. - Save a changed cook time (only if the ENTER COOK TIME screen is also enabled). See page 16. To enable/disable the DONE screen: 1. From the COOLING DOWN or OFF mode, simultaneously press the BACK and ENTER keys. 2. Enter the code 3-6-6-3 (D-O-N-E) and press ENTER. 3. When prompted, pressing “9” will enable the DONE screen.
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RECIPE DEVELOPMENT AND COOKING TIPS Recipe Development and Cooking Tips DEVELOPING RECIPES TurboChef ovens use a combination of hot air and microwave energy to cook food.
22 RECIPE DEVELOPMENT AND COOKING TIPS Finish: Little to no microwave is used. The air is moderate to high to finish the caramelization of the product, and achieve the desired color.
RECIPE DEVELOPMENT AND COOKING TIPS Don’t be Afraid to Experiment In developing recipes, don’t be afraid to experiment. Write down current settings and then start testing variations. Old recipes can always be re-programmed into the oven in a matter of seconds. Both products are available in many shapes and sizes, and are priced proportionately. The smallest suitable size should be used to minimize cost. Usable life can be extended 2-3 times by using an inexpensive baking sheet as a liner.
24 RECIPE DEVELOPMENT AND COOKING TIPS Plastics CPET and PCTA CPET and PCTA plastic containers may be used, but are dangerous. If there is no alternative to CPET or PCTA, then the application must be carefully structured and controlled. Although PCTA has a melting temperature approximately 50ºF (25ºC) higher than CPET, both products perform similarly. Both can get soft, deform and possibly melt in the TurboChef.
MAINTENANCE AND TROUBLESHOOTING 1 6 2 3 4 5 7 8 9 10 DAILY MAINTENANCE FOR THE TORNADO When cleaning the oven, use only TurboChef Oven Cleaner. Any other cleaning products can damage critical parts, resulting in a non-warranty service call. Supplies and Equipment TurboChef Oven Cleaner (P/N 103180 USA, 103380 Intl), Oven Guard (P/N 103181 USA, 103381 Intl), nylon scrub pad, cleaning towel Step 1: Prepare the Oven Turn oven off by pressing the BACK key.
26 MAINTENANCE AND TROUBLESHOOTING TIPS FOR PROLONGING OVEN LIFE DO: Ensure the oven is cleaned daily. Use only TurboChef Oven Cleaner. Remove items from the oven as soon as they are cooked. Use only microwave-safe TurboChef-approved cooking accessories in the oven. Review cooking instructions to ensure oven settings are correct for corresponding products. Call Customer Service (800.90TURBO or +1 214-379-6000) or your Authorized Distributor immediately if wave guide covers are broken.
MAINTENANCE AND TROUBLESHOOTING Table 1: Error Codes/Faults, Possible Causes and Suggested Remedies The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. Please attempt the recommended action before calling Customer Service. NOTE: Any fault codes listed in bold will terminate a cook cycle upon discovery. F6 will not terminate a cook cycle; however, it will alert the user of a possible air circulation problem.
28 MAINTENANCE AND TROUBLESHOOTING ISSUE POSSIBLE CAUSE(S) RESOLUTION F1: Blower Running Status Bad Oven power interrupted. F2: Cook Temperature Low Oven power interrupted. Air nozzles on the top of the cook cavity are clogged. Oven door is out of alignment. Defective heater. Blower motor not running. Oven not fully warmed-up. Repeat warm-up and allow oven to idle for five (5) minutes. F3: Magnetron Current Low Microwave circuit defective.
MAINTENANCE AND TROUBLESHOOTING ISSUE POSSIBLE CAUSE(S) F6 EC Temp Blockage of cool air into the oven. Rear cooling fan exhaust guard is clogged. User abuse. Wave Guide Cover is broken or damaged. RESOLUTION Check for paper towels or anything that may be obstructing cool air into the oven. Check rear fan to see if it is free of debris. Clean as required. Call Customer Service.* *For Customer Service, call 800.90TURBO/+1 214-379-6000 or your Authorized Distributor.
30 NORTH AMERICA LIMITED WARRANTY North America Limited Warranty TURBOCHEF “TORNADO” HIGH SPEED TOASTING OVEN – NORTH AMERICA The TurboChef speed cook oven Limited Warranty outlined below is activated upon shipment of your oven. Should you require additional assistance after reviewing the warranty outlined below, please call TurboChef Customer Service at 800.90TURBO. LIMITED WARRANTY TurboChef Technologies, Inc.
NORTH AMERICA LIMITED WARRANTY Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of Equipment operation or maintenance are excluded from this warranty. Failure of or damage to Equipment or components from the use of non-approved cleaning chemicals, devices or processes is also excluded from this warranty.
32 NORTH AMERICA LIMITED WARRANTY DISCLAIMER OF DAMAGES TurboChef disclaims all incidental, special and consequential damages, including but not limited to loss of use, lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in contract, tort (including negligence), or otherwise, resulting from any breach by TurboChef or its service agents of this warranty, or resulting from the manufacture, use, or defects, of or in the Equipment, even if TurboChef was apprised of
INTERNATIONAL LIMITED WARRANTY International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef “Tornado” Series ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States, Canada, Puerto Rico, Central and South America by an Authorized Distributor of TurboChef International (the “Authorized Distributor”).
34 INTERNATIONAL LIMITED WARRANTY 3. You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service agents; 4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary information for the Authorized Distributor to register the Equipment in the TurboChef global warranty system; 5.
INTERNATIONAL LIMITED WARRANTY tal, special or consequential damages, including but not limited to loss of use, lost revenue or profits, or substitute use suffered by You or any third party, whether arising in contract, tort (including negligence), or otherwise resulting from any breach by TurboChef or the Authorized Distributor of the Limited Warranty provided herein.
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For service or information: WITHIN NORTH AMERICA CALL Customer Service at 800.90 T U R B O or Sales & Marketing at 866.90 T U R B O OUTSIDE NORTH AMERICA CALL +1 214-379-6000 or Your Authorized Distributor Accelerating the World of Cooking TM Part Number: NGC-1006/Revision D/April 2007 Country Code: NA/EU Corporate Headquarters Global Operations Six Concourse Pkwy, Suite 1900 Atlanta, Georgia 30328 U S A +1 678.987.1700 P H O N E +1 678.987.
