Other
Once the correct size of the mattress and cover has been confirmed, carefully open the
vacuumed sealed mattress. Please note that it takes time for the mattress to completely
recover from the vacuumed sealed compression. Our orthopedic beds will take between
one to five days to reach their maximum size.
Washing & Maintenance Instructions
All covers and liners are machine washable. DO NOT WASH FOAM MATTRESSES inside of
orthopedic beds and crate pads. Orthopedic mattresses should be exposed to fresh air
when needed. Our covers and liners should be washed separately from other laundry and
separately from each other. Washing the cover and liner together in the same cycle may
result in damage to the liner. We highly recommend using a laundry bag to wash the liner
in. Wash in a cold water and a delicate cycle. Liners should be washed unzipped and open
to allow air to escape. We do not recommend heat drying for any of our products. Air
drying will ensure the longevity of the covers and liners. For easy cleaning and spot
treatment, use a damp cloth or sponge to wipe off stains, dirt, or hair. An upholstery
attachment for your vacuum can also be used.
We appreciate your order and are confident that you and your dog will be more than
happy with the purchase. Customer satisfaction is of utmost importance to us and we
value your trust in our company. We stand behind every product that we proudly
manufacture here in the USA. If you have any questions please do not hesitate to
contact us.
Your dog bed is packed in a protective vacuum sealed bag. Please check to see that you
have received the correct mattress cover prior to opening. We also recommend comparing
the cover to your dog's crate before you open the packaged mattress. If the vacuum seal
on the mattress has been opened it cannot be returned. We realize that ordering the
wrong size can happen. If you ordered the wrong size, or received an incorrect item,
please do not remove the mattress from the bag. This will allow for easy return shipping.
Thank you for purchasing our product. Please read the instructions below before opening.