User's Manual
Table Of Contents
- Front Cover
- Table of Contents
- List of Tables
- List of Figures
- Disclaimer
- Limited Rights Notice
- 1 Introduction
- 2 Overview
- 3 Functional description
- 4 Getting started
- 5 State machine
- 6 Creating a switch configuration
- 7 Diagnosis
- 8 Troubleshooting
- Appendix A List of Built-In Self-Tests
- Appendix B Serial terminal output at start-up
- Glossary
- References
- Index
8. TROUBLESHOOTING
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8 Troubleshooting
If you encounter a malfunction of the TTE-Switch A664 Lab v2.0, there are some basic checks you can
perform:
• Is the power supply voltage correct?
• Is the pin programming correct for the desired configuration?
• What do the status LEDs display? See Table 1 on page 11 for details.
• Are all temperatures within the allowed ranges? See Section 7.2 on page 30 for details, and check
the SNMP client output for the temperature values of the different sensors.
8.1 Customer support information
Company address:
Schoenbrunner Str. 7,
A-1040 Vienna, Austria,
Tel. +43 1 585 34 34 – 0,
Fax +43 1 585 34 34 – 90
For technical assistance and support regarding TTTech Computertechnik AG products, please contact our
customer support:
• E-Mail: support@tttech.com
• In case of problems with your TTE-Switch A664 Lab v2.0, please have the serial number ready to
speed up the processing of your support request. See Section 2.1 on page 7 for information where
to find the serial number.
© TTTech Computertechnik AG 2020. All rights reserved.
Confidential and Proprietary Information
35
Document Number:
D-A664Lab-G-05-001