User's Manual
TTE Technology, Inc. (“TTE”) Limited Warranty
All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product
when purchased as new from an Authorized Dealer of TCL brand products in the United States and packaged
with this warranty statement.
New LCD/LED Televisions (Non-Commercial Use)
For how long after your purchase:
• One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:
• Six (6) months from date of purchase for parts and labor for commercial use.
• Commercial use includes, but is not limited to, the use of this product in a commercial or business
environment, the use of this product in an institution or for institutional purposes, or other commercial
purposes including rental purposes.
What we will do:
• At TTE’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair
your television, or (2) replace your television with a new or refurbished/remanufactured equivalent value
product. The decision to repair or replace will be made solely by TTE. See “How to get service”.
How to get service:
• Call 1-877-300-8837 (for mainland 48 States), or 1-877-800-1269 (for AK, HI, and Puerto Rico).
• Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the
unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number
information can be found on the back of your unit.
• A representative will troubleshoot your problem over the telephone. If it is determined that your unit
requires service, the service location will be at the sole discretion of TTE based upon the TTE Limited
Warranty Statement.
• At the sole discretion of TTE, television screen sizes 32” and smaller will either be repaired at an
Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit. At
the sole discretion of TTE, television screen sizes 33” through 55” or larger will either be repaired at an
Authorized TCL Service Center or repaired in-home.
• If repaired at an Authorized TCL Service Center, TTE is not responsible for transportation costs to the
Authorized TCL Service Center. However, TTE will pay for return shipping. TTE will provide instructions
for packaging and shipping the unit.
• Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is
evidence that the product is within the warranty period must be presented to obtain warranty service.
• PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN
AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/
RENTAL SERVICES.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any
additional information should be obtained from your Authorized Dealer).
• Installation and related adjustments, or damage resulting from installation.
• Damage resulting from non-approved installation methods.
• Signal reception problems not caused by your unit.
• Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty
installation, or power line surges.
• Markings or images on the television’s panel resulting from viewing xed images (including but not
limited to certain 4:3 images on wide screen televisions, or data or images in xed screen locations from
banners, video games, or certain broadcast networks).
• Batteries.
TTE Technology, Inc. (“TTE”) Limited Warranty
• A television that has been modied or incorporated into other products.
• A unit purchased or serviced outside the USA.
• A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certied”, or “Refurbished” condition or with
faults.
• Acts of nature or God, such as but not limited to earthquake or lightning damage.
• Special, incidental or consequential damages.
Product Registration:
Please register your TCL purchase on-line at www.tclusa.com. It will make it easier to contact you should it
ever be necessary. Registration is not required for warranty coverage.
LIMITATION OF WARRANTY
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
NO VERBAL OR WRITTEN INFORMATION GIVEN BY TTE TECHNOLOGY, INC., ITS AGENTS OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE OR MODIFY THE SCOPE
OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. TTE TECHNOLOGY, INC. SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED
BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND
WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE. PLEASE VISIT WWW.TCLUSA.COM TO VIEW THE MOST CURRENT VERSION.
How State Law relates to this warranty:
• Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
• This warranty gives you specic legal rights, and you also may have other rights that vary from state to
state.
If you purchased your unit outside the United States or seek warranty coverage outside the United
States: This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not covered by this
warranty. Costs of such service calls are the sole responsibility of the purchaser.
Legal Statement of TCL
- Manufacturer of this TV set
Due to the various capabilities of products featuring the Smart TV - Services, as well as limitations in
the available content, certain features, applications, and services may not be available on all devices
or in all territories. Some features on Smart TV may also require additional peripheral devices or
membership fees that are sold separately. Please visit our website for more information on specic
device information and content availability. The services and availability of content through Smart TV
are subject to change from time to time without prior notice.
All content and services accessible through this device belong to third parties and are protected by
copyright, patent, trademark and/or other intellectual property laws. Such content and services are
provided solely for your personal noncommercial use. You may not use any content or services in a
manner that has not been authorized by the content owner or service provider. Without limiting the
foregoing, unless expressly authorized by the applicable content owner or service provider, you may
not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or
distribute in any manner or medium any content or services displayed through this device.
You expressly acknowledge and agree that use of the device is at your sole risk and that the entire
risk as to satisfactory quality, performance and accuracy is with you. The device and all third party
content and services are provided “as is” without warranty of any kind, either express or implied.
TCL expressly disclaims all warranties and conditions with respect to the device and any content
and services, either express or, implied, including but not limited to, warranties of merchantability,
of satisfactory quality, tness for a particular purpose, of accuracy, of quiet enjoyment, and non-
infringement of third party rights. TCL does not guarantee the accuracy, validity, timeliness, legality,
or completeness of any content or service made available through this device and does not warrant
that the device, content or services will meet your requirements, or that operation of the device or
services will be uninterrupted or error-free. Under no circumstances, including negligence, shall
TCL be liable, whether in contract or tort, for any direct, indirect, incidental, special or consequential
damages, attorney fees, expenses, or any other damages arising out of, or in connection with, any
information contained in, or as a result of the use of the device, or any content or service accessed
by you or any third party, even if advised of the possibility of such damages.
Third party services may be changed, suspended, removed, terminated or interrupted, or access
may be disabled at any time, without notice, and TCL makes no representation or warranty that any
content or service will remain available for any period of time. Content and services are transmitted
by third parties by means of networks and transmission facilities over which TCL has no control.
Without limiting the generality of this disclaimer, TCL expressly disclaims any responsibility or
liability for any change, interruption, disabling, removal of or suspension of any content or service
made available through this device. TCL may impose limits on the use of or access to certain
services or content, in any case and without notice or liability. TCL is neither responsible nor liable
for customer service related to the content and services. Any question or request for service relating
to the content or services should be made directly to the respective content and service providers.