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6. Common Failures and Troubleshooting Methods
Item Failure Cause Analysis Troubleshooting
1
The
weight
value has
changed
1. Check if the placement is balanced and stable,
check if it is placed on a hard floor or wooden floor.
2.Check if the cat litter pad is in contact with the
device.
3.Check if there are other objects in contact with the
device.
Reposition device.
2 Not work
1. Sensor initialization error.
2. Malfunction
Restart the device.
If it still does not work, please
contact customer service.
※
If it still fails after done the above, please call the customer service for consultation.
Note: The company reserves the right to change the technology and appearance of the product. Specifications
and information are subject to change without notice.