DuraLabel Pro 200 / DuraLabel Pro 300
Contents 1. Introduction.........................................................................................1 2. Getting Started ....................................................................................1 2.1 Unpacking and Inspection............................................................1 2.2 Equipment Checklist.....................................................................1 2.3 Printer Parts...................................................................................3 3.
Compliances CE Class B: EN55022: 1998+A1: 2000+A2: 2003 EN55024: 1998+A1: 2001+A2: 2003 IEC 61000-4 Series EN61000-3-2: 2006 & EN61000-3-3: 1995+A1: 2001 FCC Part 15, Class B This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
1. Introduction Thank you for purchasing the Thermal Transfer and Direct Thermal Bar Code Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance. 2. Getting Started 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. 2.
Label spindle (3-inch diameter core) Programmable keyboard Stand-alone LCD keyboard Automatic cutter module Peel off module Internal Ethernet print server External 802.
2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Cover Top Cover Open Lever Fig. 1 Top front view 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4. Power Jack 5. Power Switch 6 6. 1 2 3 4 5 Fig.
3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptacle. Plug USB Power Switch Power Cable Centronics RS-232C Power Supply Fig. 3 Attach power supply to printer 3.
powering up the printer. Please follow the steps below to install the ribbon into printer. 1. Push down on the ribbon access window to unlatch and open the cover. 2. Place a paper core onto the ribbon rewind spindle. 3. Mount the ribbon rewind paper core on the front hubs. 4. Install a ribbon on the ribbon supply spindle. 5. Mount the ribbon supply spindle on the rear hubs. 6. Thread the ribbon leading tape downward pass the print head. 7. Attach the ribbon leader to the ribbon rewind paper core. 8.
Rear Hub Fig. 5 Ribbon installation (II) 3.3 Loading Label Stock 1. Insert a 1” label spindle into a paper roll ( * If your paper core is 1 inch, remove the 1.5” core adapter from the fixed tab. If label width is 4 inch wide, two fixing tabs are not required. ). 1.5” Core Paper Roll Adapter* Fixed Tab Printing Side Face Up 1” Label Spindle Fig. 6 Label roll installation (I) 2.
Lower Cover Fig. 7 Pull the lever to open the cover 3. Place a roll of paper onto the center of the paper roll mount. 4. Feed the paper, printing side face up, through the Teflon bar and the paper guide and pass over the platen. 5. Adjust the green center-biased paper guides to slightly touch the edges of the label backing. 6. To close the printer top cover, lift the cover to the ultimate open angle then use both hands to close the cover gently.
Fig. 8 Label installation (II) 3.4 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. Fig. 9 Attach the external roll mount to the printer 1. Open the printer top cover by releasing the top cover open levers. The top cover support will hold the printer top cover. 2. Install a roll of paper on the external paper roll mount. 3. Feed the paper to the external paper feed opening through the rear paper guide.
5. Adjust the paper guides to fit the paper width. 6. Close the printer top cover by lifting the top cover to the maximum opening angle then push down the top cover gently. Rear Paper Guide Top Cover Support Paper Guide Platen Fig. 11 External roll mount label installation (II) 3.5 Peel-off Module Installation (Option) 1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2.
3. Use a screwdriver to screw off 6 screws on the lower inner cover. Top Cover Top Cover Support Screws Flute Lower Inner Cover Screws Lower Cover Fig. 13 Remove 6 screws from lower inner cover 4. Upside down the printer. Remove two screws at the hinge and remove one screw at memory card cover. 5. Hold the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover. 6. Arrange the cable through the bezel.
Tenon Fig. 14 Connect peel-off sensor cable to main board Bezel Mortise Fig. 15 Peel-off sensor cable installation 7. Flat a peel-off panel and embed the tenons in mortises, and you will hear a kick sound. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig.
8. Arrange the lower inner cover back to the lower cover. Peel-off panel Roller Fig. 17 Peel-off panel installation (II) 9. Lift up the peel-off panel to the lower cover to close it. 10. Use a screwdriver to screw down whole screws on the lower inner cover and the lower cover. 11. Close the top cover by arranging the top cover support back to the flute and push it forward then close the top cover slowly. 3.5.
Peel-off panel Backing paper Top Cover Open Lever Opening Fig. 18 Open the top cover 3. Install the paper roll on the paper roll mount. 4. Open the peel-off panel by pulling it out. Peel-off panel Fig. 19 Open the peel-off panel 5. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 6. Lead the paper through the backing paper opening, beneath the roller, pull the 7. Adjust the paper guide by removing left or right to fit the paper width.
Top Cover Top Cover Support Roller Peel-off panel Fig. 20 Lead the paper through the backing paper opening, beneath the roller 8. Push the peel-off panel back to the printer. 9. Close the top cover by lifting up the top cover support and close the top cover slowly. Note: Pull the label outward tightly after closing the top cover. Fig. 21 Complete label installation for peel-off mode 3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2.
Lower Cover Fig. 22 Pull the lever to open the cover 3. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover. 4. Use a screwdriver to screw off 6 screws on the lower inner cover. Top Cover Top Cover Support Screws Flute Front Panel Screws Lower Inner Cover Lower Cover Fig. 23 Remove 6 screws from lower inner cover 5. Place the printer upside down and unscrew the two screws of the hinge holder on the lower cover.
open levers to separate the lower inner cover and the lower cover. 7. Arrange the cable through the bezel. Connect the cutter module cable to the 4-pin socket on printer PCB. PCB 4-pin Socket Cutter Cable Cutter Fig. 24 Cutter module installation Lower Inner Cover Fig. 25 Cutter module cable arrangement Cutter Cable Lower Cover 8. Arrange the lower inner cover back to the lower cover. 9. Install the cutter into the niches of the printer.
Cutter Niche Fig. 26 Cutter module installation 10. Use a screwdriver to screw whole screws on the lower inner cover and the lower cover. 11. Close the top cover by arranging the top cover support back to the flute and push it forward then close the top cover slowly. 3.6.1 Loading Label in Cutter Mode 1. 2. 3. 4. Insert a 1” label spindle into a paper roll. Open the printer top. Install a paper roll on the paper roll mount.
Top Cover Top Cover Support Paper Guide Platen Cutter Fig. 27 Label installation in cutter mode 7. Close the top cover by lifting up the top cover support and close the top cover slowly. Fig. 28 Complete label installation in cutter mode 3.7 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions. To Open: 1. When facing the front of the printer pull the cover release levers on both sides of printer towards you. 2.
There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below. Note: To hold the cover open at position 1, you must lift the cover higher than the stopping point at position 1 and gently lower the cover to stopping point 1. Do not let the cover free fall! 3. Fully open the top cover and gently lower it to stop position 2. Fig. 1 Top cover support is fixed at position 2 4.
Fig. 2 Top cover is fully open and ready to close Fig. 3 Use both hands to close the top cover 5. Do not force the cover! If you are not sure if top cover is fixed at stop position, please do not push top cover to close it or the top cover will be damaged. Please open the top cover to the ultimate angle to close the top cover again. Use both hands to push top cover to close it.
4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: 1. Ribbon sensor calibration；Gap/black mark sensor calibration 2. Gap/black mark sensor calibration；Self-test and dump mode 3. 4. 5. 6. Printer initialization Black mark sensor calibration Gap sensor calibration Skip AUTO.BAS 4.
4.2 Gap/Black Mark Calibration；Self-test；Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor. 1.Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and blinking.
Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Print head check pattern Firmware version Firmware checksum Printed mileage (meter) Serial port configuration Country code Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor sensitivity Total & available memory space Fig.
Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. ASCII Data Hex decimal data related to left column of ASCII data Fig. 30 Dump mode printout Note: Turn off / on the power to resume printer for normal printing.
4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks).
4.4 Black Mark Sensor Calibration Set black mark sensor as media sensor and calibrate the black mark sensor. Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) (5 blinks) red/amber (5 blinks) solid green green/amber 4.
3. Release the FEED button when LED becomes solid green. The LED color will be changed as following pattern: Orange red (5 blinks) orange (5 blinks) green (5 blinks) 4. Printer will be interrupted to run the AUTO.BAS program.
5. Maintenance 5.1 Cleaning Use one or more of the following supplies that meets your needs: Cleaning pens. Cleaning swabs Lint-free cloth. The cleaning process is described as following Printer Part Printer Head Method Let the print head to cool for one minute. Use a cleaning pen to swab the print elements. Platen Roller Rotate the platen roller and wipe it thoroughly with 70% alcohol and a cleaning swab, or lint-free cloth. Exterior Wipe it with water-dampened cloth. Interior Brush or air blow.
6. Troubleshooting This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions. 6.1 LED Status LED Status / Color Printer Status Solution Number Off off 1 Solid Green on 2 Green with blinking Pause 3 Red with blinking Stopped 4 1. No power. Turn on the power switch. Check if the green LED is lit on power supply. If it is not lit on, power supply is broken.
6.2 Print Quality Continuous feeding labels The printer setting may go wrong. Please do the Initialization and Gap/Black Mark Calibration. No print on the label Is the label or ribbon loaded correctly? Follow the instructions in Loading the Paper or Loading the Ribbon. Does the ribbon run out? Follow the instructions in Loading the Ribbon. Poor print quality Top cover is not closed properly. Close the top cover completely and make sure the right side and left side levers are latched to top cover properly.
7. Specifications 7.1 Printer Specifications Item Mechanism Resolution Max. Print Width Max. Print Length Ribbon Capacity Printing Speed Peeler function Printing Method Enclosure Structure Dimension Operation Panel Hardware Sensor Memory Interface Power Firmware Font Type Rotation Barcode Format 203 dpi 300 dpi 108 mm 104 mm 1000 mm ( 39” ) 420 mm (16.53”) 300 meter with 1” core (Max. OD 67 mm) 2, 3, 4 and 5 ips 2, 3 ips 2, 3 ips 2 ips Direct thermal and thermal transfer printing. Double-walled plastic.
Command Set EAN-128, UPC-A, UPC-E, EAN and UPC2(5) digits add-on, MSI, PLESSEY, POSTNET, ChinaPOST, ITF-14, EAN-14. 2D Bar code PDF-417, Maxicode, and DataMatrix, QR CODE. TSPL2 Environment Operation Temperature: 5℃ ~ 40℃. Storage Relative Humidity: 25% ~ 85% (Non Condensing). Temperature: -40℃ ~ 60℃. Relative Humidity: 10% ~ 90% (Non Condensing). 7.2 Label Stock Specifications Item Specification Type Label (Continuous , Die-cut , Fan-fold). Wound Type Outside wound. Width 20mm ~ 112mm (0.
8. LED and Button Operation 8.1 LED LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer. Red / Solid This illuminates printer head open, cutter error. Red / Flash This illuminates a printing error, such as paper empty, paper jam, ribbon empty, or memory error etc. 8.
1.Turn off the power switch. Gap/Black Mark Sensor Calibratio, 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes amber and Label Length blinking. (Any amber will do during the 5 blinks). Measurement, Self The LED color will be changed as following order.
Gap Sensor Calibration 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks). The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) Skip AUTO.BAS solid green 1. Turn off printer power. 2. Press the FEED button and then turn on power. 3.
Update History Date Content Editor 2006/8/15 1. Modify to RoHS version. Camille Pao 2006/9/25 1. Modify power on utilities section. 2. Modify LED and button operation section. Camille Pao 2006/11/30 1. Modify power on utilities section.
Any changes or modifications not expressly approved by the party responsible for compliance could void the authority to operate equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Graphic Products, Inc.
