Instruction manual

TRUST DIRECT WEBSCAN 19200

3 Installation

3.1 Uninstalling old drivers and devices

The most common cause of faults during installation is the presence of a driver for a

similar, old device. The best solution is to first remove all drivers related to old

devices before installing the new driver. Make sure you only delete programs for old,

unused (similar) devices.

1. Enter the Windows ‘Safe Mode’. (Press F8 when starting Windows before the

Windows start screen is displayed and select ‘Safe Mode’.)

2. Click on ‘Start – Settings – Control Panel’ and double-click on the

‘Add/Remove Programs’ icon.

3. Find all the programs for similar, old devices and remove these by clicking on

the ‘Add/Remove’ button. When in the ‘Safe Mode’, it is possible for some

programs to appear twice. In that case, remove all the programs which

appear twice.

4. Restart the computer.

3.2 Installing TWAIN in Windows 98, Windows ME,

Windows 2000 and Windows XP

Note: The latest drivers can be downloaded from

www.trust.com/12389. Make sure you use the 12389-02

scanner version 2.0 (48bit HW) driver. Check whether a new

driver is available and use this for the installation.

Note: Make sure all other programs (except Windows) are closed

during the installation.

Note: When installing the Trust Direct Webscan 19200, you must first

install the software and then connect the scanner to your

computer’s USB port.

1. Start Windows.

2. Insert the CD-ROM containing the drivers and the applications into your CD-

ROM drive.

3. The Trust Software Installer will start automatically (see figure 1). If it does

not start automatically, select ‘Run’ from the Windows ‘Start’ menu. Type

[D:\SETUP.EXE] and click on ‘OK’.

Note: In the example, ‘D’ is used to indicate the CD-ROM drive. Check

which letter is used to indicate your CD-ROM drive.

4. Click on ‘Direct Webscan 19200’ to start the installation of the TWAIN driver.

5. Select the language version of the TWAIN driver you wish to use and click on

'OK'.

6. Click on 'Next' to continue with the installation.

7. Specify a location to save the driver to (if necessary) and click on ‘Next’.

8. Select ‘Custom’ and select both options in the next window. Click on ‘Next’.

9. Specify a location to save the program icons to (if necessary) and click on

‘Next’.

10. Click on ‘Start Install’ to copy the files to the specified location.

11. After the files have been copied, click on ‘Yes’ if you wish to view the

hardware tour. This tour explains how to connect the scanner. Click on ‘No’ to

complete the installation if you do not wish to view the hardware tour.