Operation Manual

IPCAM-2000
17
FAQ
Q: I don’t see a preview of the video stream during installation.
A: Make sure your smartphone/tablet is connected to the WIFI network of the camera as instructed in the
manual which came with the camera.
Q: I don’t hear any audio.
A: To hear audio from the camera make sure you have turned on the sound of the camera on the bottom
of your video stream, the sound of your smartphone/tablet is turned on and it is not in silent mode.
Q: How can i record my video stream?
A: To record your video stream you have to install a micro SD card in the camera. After installing a micro SD
card follow the steps in chapter 4 to choose your desired recording settings.
Q: My video stream is stuck.
A: Try to refresh the video stream of the camera by pressing the refresh button on the top of the video
stream screen.
Q: Why don’t i receive push notifications when motion is detected.
A: Make sure you give the App permission to send push notifications.