SERVICE CARD service center. Thank you for purchasing We strive to make sure sec item you got is perfect and ensure al parts and hardware are included in our package. However if you are experiencing a shortage of any parts or hardware, PLEASE do nat return the product to any local stare direct. Try to contact us, wa will do our est to saliva your problem and expedites the missing item to you a6 500m es possible from our local custom or Please provide following information wham you contact us.