User's Manual

ADA HEIGHT INSTALL GUIDETEC_TM_120 REV. B 02/02/2022 Page 69 of 74
FREQUENTLY ASKED QUESTIONS (CONT.)
Can I put units flush against each other without
spacing?
In areas with typical climate-controlled temperature/
humidity, yes, True cabinets can be installed side-by-
side without spacing. However, in humid, non-climate
controlled areas, be sure to leave at least a 5/8"
(1.58 cm) gap between the cabinets, or install foam
pads between the cabinets and on any side with 0"
clearance, to prevent moisture from developing. To
order foam pads, contact our parts department at
844-849-6226 or [e-mail].
Does True sell wooden overlay doors?
No, True does not. For wooden overlay doors, reach
out to a cabinetmaker and provide the overlay
template available in our document library:
http://www.true-residential.com/support/document-library.
Do True units have zero clearance hinges?
Yes, the unit can be installed flush with adjoining
cabinetry and still open fully.
What is the decibel rating of the units?
42-47 dB.
I don’t see a service company in my area.
Who can I call?
Please contact True Residential Service at
888-616-8783 or [e-mail] for
assistance finding an appropriate service provided.
ADJUSTMENTS, SERVICING & REPLACING COMPONENTS
Does my unit have to be covered outdoors?
It is recommended that units are installed in a covered
application. All True undercounter units are UL rated
for outdoor use. If left exposed to the elements
throughout the winter, a cover will help preserve the
life and beauty of your True unit. Please see "Outdoor
Use" (page 13) for more detail.
What should I do in the winter? Do I have to bring
the unit inside? How cold can the weather get before
it’s a problem?
When the temperature consistently reaches 32°F
(0°C), remove all product from the unit and unplug or
turn the unit off. If the unit is exposed to the elements,
covering the unit extends its life and beauty.
WINE CABINET
Can I store magnum bottles?
Yes, up to five magnums can fit on the floor rack.
Can I store Pinot/Bordeaux/Riesling bottles?
Yes, nearly all bottle varieties fit in your True Wine
Cabinet.