Use and Care

ManualsBrandsTrue ManualsAppliances23 Cu. Ft. Glass Swing Door Merchandiser Freezer

www.truemfg.com

THIS WARRANTy ONly ApplIES TO UNITS SHIppEd fROM TRUE’S MANUfACTURING fACIlITIES AfTER JUly 1, 2014.

THREE yEAR pARTS & lAbOR WARRANTy

AddITIONAl TWO yEAR COMpRESSOR WARRANTy

404A/134A COMpRESSOR WARRANTy

WARRANTy ClAIMS

WHAT IS NOT COVEREd by THIS WARRANTy

TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and

proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with the instruction packet supplied with each TRUE unit. TRUE’s

obligation under this warranty is limited to a period of three (3) years from the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.

Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or thirty-nine (39) months after shipment date

from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight

time labor charges only and reasonable travel time, as determined by TRUE.

Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does not cover issues caused by improper installation

or lack of basic preventative maintenance which includes regular cleaning of condenser coils.

In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects in both material and workman-

shipundernormalandproperuseandmaintenanceserviceforaperiodoftwo(2)additionalyearsfromthedateoforiginalinstallationbutnottoexceedfive(5)yearsandthree(3)

months after shipment from the manufacturer.

Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a compressor or compressor parts

of similar design and capacity.

The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to any other parts or components,

including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or any other electrical component, etcetera.

The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:

1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to

the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call TRUE technical service department

(855-372-1368).Failuretocomplywithrecommendedlubricantspecificationwillvoidthecompressorwarranty.

2.Drierreplacementisveryimportantandmustbechangedwhenasystemisopenedforservicing.AdrierusingXH-7desiccantoranexactreplacementsolidcoredrier

must be used. The new drier must also be the same capacity as the drier being replaced.

3.Micronlevelvacuumsmustbeachievedtoinsurelowmoisturelevelsinthesystem.500micronsorlowermustbeobtained.

All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of instal-

lation, and all pertinent information supporting the existence of the alleged defect.

In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.

Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.

TRUE’ssoleobligationunderthiswarrantyislimitedtoeitherrepairorreplacementofparts,subjecttotheadditionallimitationsbelow.Thiswarrantyneitherassumesnorauthorizesany

person to assume obligations other than those expressly covered by this warranty.

NOCONSEQUENTIALDAMAGES.TRUEISNOTRESPONSIBLEFORECONOMICLOSS;PROFITLOSS;ORSPECIAL,INDIRECT,ORCONSEQUENTIALDAMAGES,INCLUDING

WITHOUTLIMITATION,LOSSESORDAMAGESARISINGFROMFOODORPRODUCTSPOILAGECLAIMSWHETHERORNOTONACCOUNTOFREFRIGERATIONFAILURE.

WARRANTYIS NOTTRANSFERABLE.Thiswarrantyis notassignableand appliesonlyinfavoroftheoriginalpurchaser/usertowhomdelivered.ANYSUCHASSIGNMENTOR

TRANSFERSHALLVOIDTHEWARRANTIESHEREINMADEANDSHALLVOIDALLWARRANTIES,EXPRESSORIMPLIED,INCLUDINGANYWARRANTYOFMERCHANTABILITY

ORFITNESSFORAPARTICULARPURPOSE.

IMPROPERUSAGE.TRUEASSUMESNOLIABILITYFORPARTSORLABORCOVERAGEFORCOMPONENTFAILUREOROTHERDAMAGESRESULTINGFROMIMPROPER

USAGEORINSTALLATIONORFAILURETOCLEANAND/ORMAINTAINPRODUCTASSETFORTHINTHEWARRANTYPACKETPROVIDEDWITHTHEUNIT.

RELOCATIONOFCABINETFORREPAIR:Trueisnotresponsibleforthecosttomoveacabinetforanyreasonfromitspositionofoperationonthecustomer’spremisestomakea

warranty repair.

RESIDENTIALAPPLICATIONS:TRUEassumesnoliabilityforpartsorlaborcoverageforcomponentfailureorotherdamagesresultingfrominstallationinnon-commercialorresidential

applications.

ALTERATION,NEGLECT,ABUSE,MISUSE,ACCIDENT,DAMAGEDURINGTRANSITORINSTALLATION,FIRE,FLOOD,ACTSOFGOD.TRUEisnotresponsiblefortherepairor

replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire,

flood, or act of God.

IMPROPERELECTRICALCONNECTIONS.TRUEISNOTRESPONSIBLEFORTHEREPAIRORREPLACEMENTOFFAILEDORDAMAGEDCOMPONENTSRESULTINGFROM

INCORRECTSUPPLYVOLTAGE,THEUSEOFEXTENSIONCORDS,LOWVOLTAGE,ORUNSTABLESUPPLYVOLTAGE. NOIMPLIEDWARRANTYOFMERCHANTABILITY

ORFITNESSFORAPARTICULARPURPOSE: THEREARENOOTHERWARRANTIES,EXPRESSED, IMPLIEDOR STATUTORY, EXCEPTTHETHREE (3)YEAR PARTS&LABOR

WARRANTYANDTHEADDITIONALTWO(2)YEARCOMPRESSORWARRANTYASDESCRIBEDABOVE.THESEWARRANTIESAREEXCLUSIVEANDINLIEUOFALLOTHER

WARRANTIES, INCLUDINGIMPLIEDWARRANTYANDMERCHANTABILITY ORFITNESSFORAPARTICULARPURPOSE.THEREARENOWARRANTIESWHICHEXTEND

BEYOND THE DESCRIPTION ON THE FACE HEREOF.

OUTSIDE U.S./Canada: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States/Canada.

This warranty only applies to units shipped from True’s manufacturing facilities after July 1, 2014.

WARRANTy INfORMATION (U.S.A & CANAdA ONly!)

TRUE

REFRIGERATION

MADE IN

SINCE 1945

U.S.A.