TUI15 Installation Guide
37
15 INCH ICE MAKER INSTALL GUIDE
FREQUENTLY ASKED QUESTIONS
Q. WHY IS THE MACHINE RUNNING BUT NOT MAKING
ANY ICE?
A. The machine will run but not make ice if there
is no water supplied to the machine. Check to
make sure the water is turned on and that the
water filter is installed properly.
Q. WHY DOES THE MACHINE SAY “FUL” BUT THE ICE BIN
ISN’T FULL?
A. This is caused by an improperly adjusted
thermostat. Adjust the thermostat as needed
using the instructions on page 27.
Q. WHY IS THERE WARM AIR COMING FROM
THE BOTTOM/FRONT OF THE ICE MACHINE
(KICKPLATE AREA)?
A. This is normal as heat dissipation is part of the
ice making process for this machine.º
Q. WHY IS THE ICE MACHINE MAKING LESS ICE
THAN BEFORE?
A. If the ambient temperature or the water
temperature goes up significantly, the amount
of ice the machine can make will go down.
Likewise if the condenser coil becomes
obstructed or dirty, ice production will drop. For
optimal ice production, make sure the front of
the condenser coil, located behind the kickplate,
is clean.
Q. WHY DOESN’T THE MACHINE MAKE ICE AFTER I PUT
IT THROUGH A CLEAN CYCLE?
A. After cleaning, the machine will resume doing
whatever it was doing before cleaning. If you
want it to make ice after a clean, make sure it
is in the ICE mode when you press the
CLEAN
button to start cleaning.
Q. WHY IS MY ICE MACHINE NOT MAKING FULL CUBES?
A. Your unit may need to be descaled and/or water
filter may need to be changed.










