TUI15 Installation Guide
35
15 INCH ICE MAKER INSTALL GUIDE
DESCALING AND SANITIZING
Please follow the instructions below when descaling 
and sanitizing your machine.
Hold the 
CLEAN
 button for three seconds to initiate 
the automatic descaling sequence. The descaling 
sequence begins by harvesting all the ice from 
the evaporator. Once the harvest is complete, the 
machine will beep and display “Add” indicating it is 
time to add cleaning chemicals to the unit. 
After the chemicals have been added, the machine 
will go through a sequence of rinse and drain cycles 
to descale the machine and drain all the descaling 
chemicals from the unit. Once complete, the 
machine will resume whatever it was doing to prior 
to descaling. If the machine was making ice prior 
to pressing the 
CLEAN
 button, it will resume ice 
making. If the machine was off before 
CLEAN
 was 
pressed, it will turn off when descaling is complete.
NOTE: THE DESCALING SEQUENCE CAN BE 
CANCELED BY HOLDING THE 
CLEAN
 BU T T ON 
FOR THREE SECONDS.
A full descaling should be performed every six 
months. Descaling also involves removing key ice 
machine parts and rinsing them and the inside of 
the machine with ice machine descaler. 
Sanitizing the ice machine is done to remove any 
biological contamination that may have occurred. 
That process is identical to the descaling process 
above except that a sanitizing agent is used in place 
of the descaling chemicals. 
WARNING: WEAR RUBBER GLOVES AND EYE 
PROTECTION WHEN HANDLING ICE MACHINE 
DESCALER OR SANITIZER.
CAUTION: DO NOT MIX DESCALER AND 
SANITIZER TOGETHER.
PERFORM THE FOLLOWING STEPS EVERY SIX 
MONTHS TO FULLY DESCALE OR SANITIZE  
YOUR MACHINE.
PERFORM THE HIGHLIGHTED STEPS WHEN ONLY 
A LIGHT DESCALING OR SANITIZING IS NEEDED.
DESCALING
1.  Remove the ice from bin.
2.  Press and hold the 
CLEAN
 button for  
three seconds.
3.  When machine says “Add”, pour 6 fl. oz. of 
undiluted True Ice™ Machine Descaler into the 
spray compartment behind the water shutters. 
4.  Wait until the rinsing is complete (30 minutes).
5.  Remove the four ice machine parts  
illustrated below.
6.  Create a descaling solution by mixing 10 fl. oz. 
of undiluted True Ice™ Machine Descaler with 1 
gallon of water.
7.   Using 1/2 of solution, clean removed parts with 
a brush then soak them for 20 minutes.
8.  Use the remaining solution to descale the ice 
bin, the door, the door gasket, the inside of 
spray compartment, and the top of evaporator.
9.  Rinse all parts with clean water.
SPRAY BAR
WATER 
SHUTTERS
ICE CHUTE
PUMP CLEAN-OUT CAP










