Installation Guide and User's Manual
ManualsBrandsTrue Residential ManualsAll Refrigerator- No Freezer36 Inch Refrigerator Column with 19.7 Cu. Ft. Capacity, Stainless Steel Interior, Adjustable Glass Shelves, Stainless Steel Crisper Drawers with Integrated Handles, Intuitive True Precision® Digital Controls, Ramp-up LED lighting and 24.7 cu. ft. Capacity
TEC_TM_009 Rev.A
June 6, 2019 Page 39 of 44
GENERAL MAINTENANCE
Keeping the condenser coil clean will minimize required service and lower electrical cost. The condenser coil is
accessible from the front. The condenser coil should be cleaned by removing dust and other build-up from the
tube assembly with vacuum or a cleaning rag. When properly cleaned you should be able to see through the tube
assembly. Warranty does not cover cleaning the condenser coil.
DATA TAG
Please have your serial # on hand so we can better assist you. The serial# is a 7-digit number located on the left
hand side wall by the pull out wire basket in freezers, and the upper drawer in refrigerators.
CONTACT US
CUSTOMER SERVICE
Phone: 888-616-8783
www.true-residential.com
WARRANTY DEPARTMENT
Phone: 844-849-6179
trueresidentialwarranty@truemfg.com
SERVICE DEPARTMENT
Phone: 844-746-9423
service@truemfg.com
STEP 1. Open the top drawer and lift the glass shelf up and or out of the unit.
STEP 2. Locate the serial # and model # off the tag for all service/parts
related correspondence.
CONDENSATION
Leaving the door open for a long period of time or a unit that is running with little to no product inside may also
cause excessive condensation.