User Manual

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MODEL RT2000 SERIES USER MANUAL
Contents
SECTION 1 - INTRODUCTION ........................................................ 1
WHAT’S IN THIS MANUAL ................................................................................2
RT2000 MODELS ............................................................................................. 2
CLASS OF SERVICE (BUSINESS HOURS) ............................................................... 2
COMPUTER SYSTEM .......................................................................................... 2
FEATURE HIGHLIGHTS ....................................................................................... 3
STANDARD FEATURES ...................................................................................... 4
ACCESS AND TRANSACTION SECURITY ........................................................ 4
MULTIMEDIA INTERFACE (AUDIO/VIDEO) .................................................... 5
STORAGE OF FILES .................................................................................... 5
VOICE-ENABLED TRANSACTIONS ................................................................ 5
REMOTE MONITORING AND MANAGEMENT ................................................. 6
COMMUNICATIONS ..................................................................................... 6
CLOSE MANAGEMENT ...............................................................................8
MESSAGES ............................................................................................... 8
TRANSACTION AND ACCOUNT TYPE CONFIGURATION ................................... 8
ELECTRONIC JOURNAL ............................................................................... 8
MULTI-LANGUAGE SUPPORT ...................................................................... 9
PRIZE COUPONS ........................................................................................ 9
RT2000 FEATURES AND SPECIFICATIONS ............................................................ 10
SECTION 2 - BASIC OPERATION ................................................... 13
INTRODUCTION ................................................................................................. 14
CONTROL PANEL LAYOUT ................................................................................. 14
KEYPAD OPERATION ........................................................................................ 15
ON-SCREEN KEYPAD OPERATION ...................................................................... 16
SCREEN FUNCTION KEYS .................................................................................. 16
MENU-BASED OPERATION ................................................................................ 17
ACCESSING MANAGEMENT FUNCTIONS .............................................................. 18
CUSTOMER TRANSACTIONS ................................................................................ 19
VOICE-ENABLED TRANSACTIONS ....................................................................... 20
SECTION 3 - INITIAL SETUP .......................................................... 21
PARAMETER CATEGORIES .................................................................................. 22
PARAMETER IMPORTANCE LEVELS ...................................................................... 23
SETUP PARAMETERS ......................................................................................... 24
SECTION 4 - CURRENCY HANDLING ............................................. 31
INTRODUCTION ................................................................................................. 32
DISPENSING MECHANISMS ................................................................................ 32