User Manual User guide
74
moDel rl/Ft5000
XP
USer mAnUAl w/PriSm
tm
nDc emUlAtion
Force Unlock cASSette
AcceSS inStrUctionS:
1. From the DiAgnoSticS screen, select the cASh DiSPenSer option by
pressing number <1> on the keypad.
2. From the cASh DiSPenSer screen, select the Force Unlock option by
pressing number <4> on the keypad.
DeScriPtion:
The Force Unlock function provides a means of overriding the unlocking
mechanism associated with a specic cassette. It is only to be used immedi-
ately after failure of a normal cassette unlock operation.
Occasionally, a condition may occur that prevents a cassette from being re-
moved from the dispensing mechanism. For example, a note that is lodged
or jammed in a cassettes’s ‘gate’ could cause such a condition. The gate is
a mechanical shutter on the feed end of a cassette which lowers to allow
notes to be dispensed and raises as a security precaution when the cassette
is removed.
During a normal unlocking operation when the gate is closed, the cassette
releases an associated mechanical latch allowing the cassette to be removed
from the body of the dispenser. If the gate does not fully close, the cassette
will not release the latch and remains locked in the mechanism.
If you nd that a particular cassette can not be removed after performing a
normal unlock operation, use this function rst to attempt releasing the ap-
plicable cassette from the mechanism.
Once the cassette has been removed from the dispenser, carefully remove any
notes that are sticking out of cassette. Insert the cassette into the dispenser
and perform a normal ‘Lock’ operation followed by a normal ‘Unlock’ opera-
tion. You may now remove the cassette.