SINGLE-CASSETTE CASH DISPENSER (MODELS 9600/9601/9620/9621) OPERATION MANUAL Version 4.1 TDN 07103-00032 03/00 CORPORATE HEADQUARTERS: RMA (RETURN MATERIAL AUTHORIZATION) RETURN ADDRESS: 522 E. Railroad Street Long Beach, MS 39560 PHONE: (228) 868-1317 FAX: (228) 868-0437 21405 B Street Long Beach, MS 39560 COPYRIGHT NOTICE Copyright © 2000 Triton Systems , Inc. All rights reserved.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL FCC COMPLIANCE Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, persuant to Part 15 of FCC Rules.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL AVIS: L’étiquette d’Industrie Canada identific le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS SECTION 1 - INTRODUCTION ........................................................................................................................... 1-1 WHAT’S NEW IN ATM SOFTWARE RELEASE 4.1 ........................................................................................ 1-2 EPROM UPGRADE REQUIREMENT ..........................................................................................................
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS FUNCTION: MORE DIAGNOSTICS ............................................................................................ 5-22 FUNCTION: RESET/TEST MODEM ...................................................................................... 5-23 FUNCTION: SCAN CARD ..................................................................................................... 5-24 FUNCTION: LANGUAGE/IDIOMA .............................
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS FUNCTION: KEY MANAGEMENT ......................................................................................... 5-73 FUNCTION: ENTER MAC MASTER KEY ....................................................................... 5-74 FUNCTION: ENTER PIN MASTER KEY ......................................................................... 5-76 FUNCTION: INJECT MASTER KEYS ...........................................................
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL CONTENTS FUNCTION: TRANSACTION TYPES ................................................................................................ 5-128 FUNCTION: ACCOUNT TYPES ........................................................................................................ 5-129 SECTION 6 - MAINTENANCE ...........................................................................................................................
SECTION 1 INTRODUCTION
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 1 - INTRODUCTION WHAT’S NEW IN ATM SOFTWARE RELEASE 4.1 The newest release of ATM operating software, Version 4.1, offers a number of new features and benefits. These include: • IMPROVED MONOCHROME AD GRAPHIC DISPLAY SUPPORT. The rendering of gray-scale images has been improved significantly.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 1 - INTRODUCTION WHAT’S IN THIS MANUAL This manual describes all operating features of the following Single-Cassette Cash Dispensers: 1.) 2.) 3.) 4.) Model 9600. Front-access, UL291 Business Hours Service Listed. Model 9601. Rear-access, UL291 Business Hours Service Listed. Model 9620. Front-access, UL291 Level 1, 24-Hour Service Listed. Model 9621. Rear-access, UL291 Level 1, 24-Hour Service Listed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 1 - INTRODUCTION BALANCING DAILY TRANSACTIONS The Cash Dispenser keeps track of all transactions and provides simple printed reports to assist in maintaining accurate balance records. The DAY CLOSE function, for example, summarizes the transaction activities of the previous business day. The CASSETTE CLOSE function summarizes the activities since the cash cassette was last loaded.
SECTION 2 FEATURES
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES SINGLE-CASSETTE CASH DISPENSERS The general features of the Single-Cassette Cash Dispenser family are described in Table 2-1: Table 2-1. Single-Cassette Cash Dispenser Features. • • • • • • • • • • • • • Front access (models 9600/9620) and rear-access (models 9601/9621) models available. UL 291 Business Hours Service (models 9600/9601) or Level 1 (models 9620/9621), 24-Hour Service models available.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES SIGN PANEL CONTROL PANEL LOCK MENU KEYPADS DISPLAY RECEIPT PRINTER MAIN KEYPAD CARD READER SPEAKER BILL TRAY CABLING ACCESS OPENING Figure 2-2. Model 9600 Front and Rear Views. REAR ACCESS DOOR DOOR LOCK COVER CABLING ACCESS OPENING Figure 2-3. Model 9601 Front and Rear Views. TRITON SYSTEMS, INC.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES CABLING ACCESS OPENING Figure 2-4. Model 9620 Front and Rear Views. REAR ACCESS DOOR DOOR LOCK COVER CABLING ACCESS OPENING Figure 2-5. Model 9621 Front and Rear Views. TRITON SYSTEMS, INC.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES • 256-Color Ad Graphic Display Support ATM Software Release 4.1 delivers support for the new 256-color display feature of Triton Systems ATMs. Ad Graphic screens can now be displayed using a richer palette of 256 colors. • MAC Data Encryption Support ATM Software Release 4.1 implements support for the Message Authentication Code (MAC) data encryption protocol.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES • Exit Message This feature allows a message to be displayed to the customer at the conclusion of a transaction. The content of the message is determined by the operator. • Predial Capability By initiating the call to the processor immediately after the PIN is keyed in, the actual transaction, once selected, can be completed more quickly.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES Normally, journal data is printed by the unit’s receipt printer, but with the optional Triton Connect software package the information can be sent to a remote PC (Personal Computer) for storage and subsequent analysis. The information in the electronic journal is maintained in a safe and secure environment.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES • International Monetary Support This feature allows installation and service personnel to select one of a number of monetary symbols (such as C, ¢, $, ƒ, L, Pt., £, Q, ¥) that describe the type of currency that will be dispensed by the Cash Dispenser. The default symbol can be viewed and changed through the Management Functions. • Six-Digit Amount Entry Fields U.S.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES Jumper Settings Memory Expansion Modules have jumpers that must be installed in the right position to operate correctly. The Memory Expansion Module installed in slot 4 of the card cage must have the jumpers across pins 1 and 2 of J1 and J2. If a second Memory Expansion Module is installed, it will be put in slot 5 of the card cage.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES Once formatted, the graphics and text-based messages can be downloaded to a terminal by the Triton Connect host computer. The time of day a specific Ad Screen is displayed and the duration it will be displayed can also be controlled. To display AD Screens a terminal must have at least one optional Memory Expansion Module installed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 2 - FEATURES When a coupon is awarded, the cash dispenser beeps a distinctive tone, displays a message to alert the customer and prints a coupon after the money is dispensed (but before the customer receipt is printed). The prize coupon is printed on a separate receipt and a full cut is made between the coupon and the customer receipt.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 2 - FEATURES Key information about the status of the terminal is collected and stored at a central location by your service provider. With this data, customer transaction reports can be developed that make it easy to monitor your Cash Dispenser’s performance, schedule cash replenishment, and provide instant status for service dispatch should a problem occur.
SECTION 3 OPERATION AND SETUP
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP BASIC OPERATION This chapter describes the basic operation and setup of the Cash Dispenser. The procedures are applicable to any of the Single-Cassette Cash Dispensers in the model 9600/9601/9620/9621 product line. MENU-BASED OPERATION The Cash Dispenser operates as a menu driven system. Messages and menu options presented on the LCD display screen guide the user’s actions.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP SCREEN KEYS 2.) Enter the Cash Dispenser system management area by pressing the key next to MANAGEMENT FUNCTIONS.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP ABC QZ 1 GHI 2 JKL 4 PRS 7 5 TUV 8 CANCEL DEF 3 MNO CHANGE 6 OK WXY 9 0 Figure 3-3. Alphanumeric Keypad. KEYPAD CHARACTERS X1 X2 X3 X4 X5 X6 1 Q Z S p ace ~ ! @ 2 A B C # $ % 3 D E F ^ * _ 4 G H I ( ) | 5 J K L \ / " 6 M N O ; : 7 P R S ? < > 8 T U V [ ] ñ 9 W X Y { } 0 , .
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP The and keys are used in most alphanumeric data entry situations. The is used to back up and erase a character. The is used to lock in a character. These keys will auto-repeat if held down for more than one second. The key can be used to clear an entry and start over. The key will abort the current transaction.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP Whenever the MANAGEMENT FUNCTIONS choice is selected, the Cash Dispenser will ask for a password to be entered. For a first-time configuration, enter the default MASTER PASSWORD of ’123456’ on the keypad and then press the key. This ‘default’ password will be valid until it is changed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP • Telephone Number The Cash Dispenser communicates to your host processor over a dial up phone line. The phone number of the processor must be entered before live transactions can be performed. • Surcharge Mode Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP • MAC Master/Working Keys The MAC Master and Working keys are only used if an optional Secure Pin Entry Device (SPED) keypad has been installed and MAC-ing is being implemented. The MAC MASTER KEY is used to decrypt the MAC WORKING KEY. Each key is a 16character string, consisting of a combination of the digits 0-9 and the letters A-F.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP Whenever a withdrawal transaction is processed, the amount entered or selected is compared to the MAXIMUM AMOUNT parameter. If the entry is larger, an error message warns the user and displays the maximum allowable amount. Additionally, the MAXIMUM AMOUNT cannot be more than 50 times greater than the denomination of the currency in the cassette.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP • Language Option This feature allows the terminal operator to select the language that is displayed to the customer during a transaction, as well as the language in which the Management Functions are presented. A feature is also provided that gives the customer the option of selecting a preferred language.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 3 - OPERATION AND SETUP SIN GLE-C ASSETTE C ASH D ISPEN SER SETU P PAR AMETER S FU N C TION /PAR AMETER FAC TORY D EFAU LT PAGE N O. OFF 5-7 C LOSE 1 SC HED ULE C LOSE FU N C TION /PAR AMETER FAC TORY D EFAU LT PAGE N O.
SECTION 4 HANDLING CASSETTES
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 4 - HANDLING CASSETTES MEDIA CONDITION Documents loaded into the currency cassette must be in “fit” condition if a high level of performance (low reject and failure rate) is expected from the Cash Dispenser.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 4 - HANDLING CASSETTES 2. To remove the cassette, grasp the handle on the front of the Cash Dispenser mechanism with one hand while holding the mechanism in place with the other hand (See Figure 42) and pull sharply. ***CAUTION*** Do not allow the cassette to swing freely when it is pulled out. It may strike a near by object or person causing damage to or injury to what it strikes. 3.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 4 - HANDLING CASSETTES 6. Pull the packer plate to the rear of the cassette (away from the shutter) until it locks to the white packer plate latch as shown in Figure 4-6. It will be necessary to push down on the packer plate latch to lock the packer plate in place. The packer plate will be held in this position until the lid is closed or the latch is released by pushing it down.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 4 - HANDLING CASSETTES Figure 4-8. Installing the cassette into the dispensing mechanism. TRITON SYSTEMS, INC.
SECTION 5 MANAGEMENT FUNCTIONS
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS INTRODUCTION This section describes the MANAGEMENT FUNCTIONS available for controlling the Cash Dispenser. When the CUSTOMER WELCOME screen is displayed, you can access the MANAGEMENT FUNCTIONS menu by following the procedure described next. ACCESSING THE MANAGEMENT FUNCTIONS MENU 1.) Press and hold down the key; while holding down the key, press the <1> key. Release both keys.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS The MANAGEMENT FUNCTIONS Screen. The ADMINISTRATION password allows access to a limited group of functions such as CLOSE, DIAGNOSTICS, etc. The MASTER PASSWORD allows access to all functions performed with the ADMINISTRATION password plus access to the Cash Dispenser configuration functions.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS Management Functions Chart TRITON SYSTEMS, INC.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MANAGEMENT FUNCTIONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the MANAGEMENT FUNCTIONS option from the Top Menu (see page 5-2 for instructions on how to access the Top menu). DESCRIPTION: The MANAGEMENT FUNCTIONS menu allows the terminal operator to access the following functions: 1.) 2.) 3.) 4.) 5.) 6.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the CLOSE option from the MANAGEMENT FUNCTIONS screen to view the options available from the SELECT CLOSE FUNCTION menu. DESCRIPTION: The SELECT CLOSE FUNCTION menu allows the terminal operator to perform the following functions: 1.) 2.) 3.) 4.) 5.) 6.) 7.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SCHEDULE CLOSE FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select SCHEDULE CLOSE. DESCRIPTION: This function allows you to turn on or off the SCHEDULE CLOSE feature.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CHANGE SCHEDULE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select SCHEDULE CLOSE. 3.) Select CHANGE SCHEDULE. DESCRIPTION: This function is used to set the time, in hours and minutes, at which the terminal will automatically initiate contact with the processor and perform a close operation.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRIAL CASSETTE BALANCE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select TRIAL CASSETTE BALANCE. DESCRIPTION: Selecting this function prints a receipt summarizing activity on the cassette since the last CASSETTE CLOSE was performed. The totals are not cleared (set to zero) or reported to the host during a trial cassette close.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRIAL CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen. 2.) Select TRIAL CLOSE. DESCRIPTION: The TRIAL CLOSE function is used during the daily close procedure. It does the same thing as DAY CLOSE, except that the totals are not cleared.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DAY CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen. 2.) Select DAY CLOSE. DESCRIPTION: The DAY CLOSE Function is used to complete daily balancing of the Cash Dispenser with the processor. The DAY CLOSE is performed to clear the totals and switch to the next business day.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SEND TERMINAL TOTALS FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select SEND TERMINAL TOTALS. DESCRIPTION: This function allows you to turn on or off the REPORT TERMINAL TOTALS feature. When the feature is turned ON, the terminal will send accumulated totals information to the processor during the close operation.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER QTY. IN CASSETTE FACTORY DEFAULT: ‘0’ ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select ENTER QTY. IN CASSETTE. DESCRIPTION: The ENTER QTY. IN CASSETTE function allows entry of the number of documents in the cassette.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE CLOSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select CLOSE from the MANAGEMENT FUNCTION screen. 2.) Select CASSETTE CLOSE. DESCRIPTION: The CASSETTE CLOSE function is used to complete the balancing of a specific currency cassette of the Cash Dispenser.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DIAGNOSTICS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. DESCRIPTION: Select one of the following to perform the appropriate DIAGNOSTICS test: • • • • • • • Select STATUS to determine the operational status of the Cash Dispenser. Select PURGE to complete a PURGE cycle on the dispensing mechanism.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: STATUS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the STATUS option. DESCRIPTION: The STATUS command is used to check the status of four functional areas of the dispensing mechanism.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PURGE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the PURGE option. DESCRIPTION: The purge command instructs the dispenser to remove all documents from the feed path.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TEST DISPENSE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the TEST DISPENSE option. DESCRIPTION: This command instructs the dispensing mechanism to dispense one note from the cassette into the reject box. This test exercises the dispenser without sending notes out the exit.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: FORMAT MEMORY EXP. CARD FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the FORMAT MEMORY EXPANSION CARD option. DESCRIPTION: All Memory Expansion Cards are shipped from the factory formatted and ready to accept downloaded Ad Graphics files.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TEST RECEIPT PRINTER FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the TEST RECEIPT PRINTER option. DESCRIPTION: This command will print two lines of text on the receipt printer and then advance and cut the paper. The text should be 42 characters wide.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: VERSION #’S FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the VERSION #’S option. DESCRIPTION: This function displays the version information for the terminal software that is running in the Cash Dispenser. Normally you do not need to access this function unless you are asked to by service personnel.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MORE DIAGNOSTICS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select the MORE DIAGNOSTICS option. DESCRIPTION: This screen allows you to select additional diagnostics functions.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RESET/TEST MODEM FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select MORE DIAGNOSTICS. 3.) Select the RESET/TEST MODEM option. DESCRIPTION: This test confirms that the CPU Module can communicate with the modem and that the modem can be configured.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SCAN CARD FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen. 2.) Select MORE DIAGNOSTICS. 3.) Select the SCAN CARD option. DESCRIPTION: The SCAN CARD function reads a card and displays the information imprinted on its magnetic strip. This can be done on a customer card that doesn’t seem to work in the Cash Dispenser.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: LANGUAGE/IDIOMA FACTORY DEFAULT: Country-specific ACCESS INSTRUCTIONS: Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen to view the additional options available. DESCRIPTION: This function provides access to the options that control the language that is displayed on the Cash Dispenser LCD Display.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENGLISH/INGLES FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen. 2.) Select the ENGLISH/INGLES option. DESCRIPTION: Choosing this function when the DISABLE CUST. OPTION is selected will set the LCD screen to display only English text during a transaction. Choosing this function when the ENABLE CUST.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SPANISH/ESPANOL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen. 2.) Select the SPANISH/ESPANOL option. DESCRIPTION: NOTE: Some versions of international software replace the Spanish language option with French. Choosing this option when the DISABLE CUST.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE CUST. OPTION FACTORY DEFAULT: ‘OPTION IS: DISABLED’ ACCESS INSTRUCTIONS: 1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen. 2.) Select either option, as appropriate: • ENABLE CUST. OPTION. • DISABLE CUST. OPTION.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: JOURNAL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. DESCRIPTION: Select the JOURNAL function from the MANAGEMENT FUNCTIONS screen to: 1.) PRINT THE JOURNAL 2.) CLEAR JOURNAL 3.) PRINT THE LAST X ENTRIES ERROR CONDITIONS: There are no error conditions directly associated with this function. TRITON SYSTEMS, INC.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINT JOURNAL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINT JOURNAL option to print all unaudited records stored in the Electronic Journal. DESCRIPTION: The PRINT JOURNAL command is used to automatically print out any journal entries collected since the last time the journal was printed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CLEAR JOURNAL FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. 2.) Select the CLEAR JOURNAL option to mark all journal entries stored in the Electronic Journal since the last time the CLEAR JOURNAL or PRINT JOURNAL functions were completed.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINT LAST X ENTRIES FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINT LAST X ENTRIES option to print the last X (where ‘X’ is a number from 1 to 2045) entries stored in the Electronic Journal.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PASSWORD MAINTENANCE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen. DESCRIPTION: The PASSWORD MAINTENANCE Function of MANAGEMENT FUNCTIONS menu allows access to menus for viewing and changing the following: 1.) MASTER PASSWORD 2.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MASTER PASSWORD FACTORY DEFAULT: ‘123456’ ACCESS INSTRUCTIONS: 1.) Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen. 2.) Select the MASTER PASSWORD option. DESCRIPTION: The MASTER PASSWORD is the highest level password on the Cash Dispenser. It allows access to all functions except downloading of new software.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ADMINISTRATION PASSWORD FACTORY DEFAULT: ‘987654’ ACCESS INSTRUCTIONS: 1.) Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen. 2.) Select the ADMINISTRATION PASSWORD option. DESCRIPTION: The ADMINISTRATION PASSWORD is used to perform daily management functions. This password DOES NOT allow access to the TERMINAL CONFIGURATION menu.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TERMINAL CONFIGURATION FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. DESCRIPTION: The TERMINAL CONFIGURATION option provides access to functions that allow the following parameters to be viewed and changed: 1.) 2.) 3.) 4.) 5.) 6.) 7.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINTER SETTINGS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINTER SETTINGS option. DESCRIPTION: This menu provides access to the following functions: 1.) SET PRINT LENGTH 2.) LOW RECEIPT PAPER 3.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET PRINT LENGTH FACTORY DEFAULT: ‘35’ ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINTER SETTINGS option. 3.) Select SET PRINT LENGTH. DESCRIPTION: This function sets the minimum length of the receipt provided to the customer after each transaction.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: LOW RECEIPT PAPER FACTORY DEFAULT: ‘OUT OF SERVICE’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select the PRINTER SETTINGS option. 3.) Choose the LOW RECEIPT PAPER option.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRINTER GRAPHICS FACTORY DEFAULT: ENABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select the PRINTER SETTINGS option. 3.) Select PRINTER GRAPHICS. DESCRIPTION: The Printed Graphics feature can only be used when an optional Memory Expansion Card is installed in the terminal. Triton Connect Software Release 1.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RANDOM/LEVEL PRIZE COUPONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. DESCRIPTION: This function provides access to the following options, which will set up terminal operations for issuing printed and dispensed prize coupons: 1.) 2.) 3.) 4.) 5.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER LEVEL PRIZE MSG. FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select ENTER LEVEL PRIZE MSG. DESCRIPTION: The LEVEL PRIZE MESSAGE consists of four lines of text that are printed on the Level Prize receipt and report.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER RANDOM PRIZE MSG. FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select ENTER RANDOM PRIZE MSG. DESCRIPTION: The RANDOM PRIZE MESSAGE consists of four lines of text that are printed on the Random Coupon receipt and report.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE COUPON AWARDS FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select the ENABLE/DISABLE COUPON AWARDS option. 4.) Select ENABLE OR DISABLE from the menu displayed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET LEVEL PRIZE AMOUNT FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select the SET LEVEL PRIZE AMOUNT option. 4.) Enter the amount in dollars and press “”.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET RANDOM WINNING % FACTORY DEFAULT: ‘0%’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu. 3.) Select the SET RANDOM WINNING % option. 4.) Select the CHANGE option. 5.) Enter the new random percentage and press .
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CHANGE MESSAGES FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. DESCRIPTION: The CHANGE MESSAGES option of the TERMINAL CONFIGURATION menu allows information for the following screens to be changed by the terminal operator or a service technician: 1.) 2.) 3.) 4.) 5.) 6.) 7.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MARKETING MESSAGE FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select MARKETING MESSAGE. DESCRIPTION: KEY The MARKETING MESSAGE function allows you to compose a message that will appear on any printed products that include the store message (e.g.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE MESSAGES FACTORY DEFAULT: ‘STANDARD’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select SURCHARGE MESSAGES DESCRIPTION: This function is used to select the surcharge message that will be displayed to the customer. Press the button next to the desired message to select it.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS CUSTOM-C CUSTOM-D CUSTOM-E CUSTOM-F CUSTOM-H CUSTOM-G ERROR CONDITIONS: There are no error conditions directly associated with this function. TRITON SYSTEMS, INC.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: WELCOME MESSAGE FACTORY DEFAULT: ‘WELCOME TO miniATM’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select Welcome Message. DESCRIPTION: The Welcome Message consists of three lines of text that are printed at the top of the customer welcome screen. The text can be full alphanumeric text.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE OWNER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select SURCHARGE OWNER. DESCRIPTION: The name of the SURCHARGE OWNER is stored in the terminal and printed on the Receipt Printer Test Report. The name of the SURCHARGE OWNER is entered directly into the terminal.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: EXIT MESSAGE FACTORY DEFAULT: ‘Thank’s for Using miniATM’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select EXIT MESSAGE. DESCRIPTION: The Exit Message consists of three lines of text that are printed on the terminal display at the conclusion of a transaction. The text can be full alphanumeric text.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: STORE MESSAGE FACTORY DEFAULT: SEE NOTE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select STORE MESSAGE. DESCRIPTION: KEY The STORE MESSAGE consists of four lines of text that are printed on the customer receipt. The text can be full alphanumeric text.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TERMINAL OWNER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select CHANGE MESSAGES. 3.) Select TERMINAL OWNER. DESCRIPTION: The name of the TERMINAL OWNER is stored in the terminal and displayed to the customer in the surcharge warning message. The name is entered directly into the terminal.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TERMINAL PARAMETERS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. DESCRIPTION: Selecting SET TERMINAL PARAMETERS from the TERMINAL CONFIGURATION menu allows the following Cash Dispenser operating parameters to be viewed or changed: 1.) 2.) 3.) 4.) 5.) 6.) 7.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET TERMINAL # FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SET TERMINAL # option. DESCRIPTION: The TERMINAL # is a unique string of characters provided by your processor to identify the Cash Dispenser when a transaction is taking place.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RESET SEQ # FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the RESET SEQ # option. DESCRIPTION: NOTE: This feature is not supported by all processors. Select the RESET SEQ.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE MODE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. DESCRIPTION: Selecting the SURCHARGE MODE option from the SET TERMINAL PARAMETERS menu allows the terminal operator or service technician to change the following surcharge options: 1.) 2.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE PERCENT FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Select SURCHARGE PERCENT.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE SURCHARGE FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Select ENABLE or DISABLE, as appropriate. DESCRIPTION: Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE LOCATION FACTORY DEFAULT: BEGINNING ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Choose the SURCHARGE LOCATION option. DESCRIPTION: The SURCHARGE LOCATION function determines where the terminal user is presented with the surcharge notification message.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BLOCK ISO’S FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Choose the BLOCK ISO’S option.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS To enter or change an ISO go to the SELECT ISO TO CHANGE screen and perform the following: 1.) Press the Screen Key next to the block where the new ISO will be entered or an ISO changed. 2.) Enter the ISO number (up to six digits in length). 3.) Press the “” key. If more than one ISO must be entered repeat steps 1 through 3 until all ISO are entered (up to five ISO numbers may be entered).
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SURCHARGE AMOUNT FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the SURCHARGE MODE option. 4.) Choose the SURCHARGE AMOUNT option. DESCRIPTION: The surcharge amount will be entered directly on the SURCHARGE MODE screen.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: CASSETTE SETUP FACTORY DEFAULT: N/A 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. DESCRIPTION: Selecting CASSETTE SETUP at the TERMINAL PARAMETERS menu allows the terminal operator to view and change the following parameters: 1.) 2.) 3.) 4.) 5.) 6.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: LOW CURRENCY FACTORY DEFAULT: ENABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the LOW CURRENCY option. DESCRIPTION: This function is used to enable or disable low currency checking on the dispenser mechanism.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: INTERNATIONAL CURRENCY FACTORY DEFAULT: COUNTRY-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the INTERNATIONAL CURRENCY option. DESCRIPTION: This feature will allow operator personnel to select one of nine possible monetary symbols (C, ¢, $, ƒ, L, Pt.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MAXIMUM AMOUNT FACTORY DEFAULT: ‘$500.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the MAXIMUM AMOUNT option. DESCRIPTION: The maximum cash withdrawal limit must be set in the Cash Dispenser before any transactions can be completed.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MULTIPLE AMOUNT FACTORY DEFAULT: ‘$0.00’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the MULTIPLE AMOUNT option. DESCRIPTION: The MULTIPLE AMOUNT must be set in the Cash Dispenser before any transactions can be processed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: EXTENDED AMOUNT FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the EXTENDED AMOUNT option. DESCRIPTION: The standard length of a currency amount entry field is 8 digits.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: FAST CASH AMOUNT FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select CASSETTE SETUP. 4.) Choose the FAST CASH AMOUNT option.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: KEY MANAGEMENT FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose the KEY MANAGEMENT option. DESCRIPTION: The KEY MANAGEMENT function provides access to Cash Dispenser functions that control the method of entry for the Master Key and the Comms (Communications) Key.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER MAC MASTER KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER MAC MASTER KEY option.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS Normally, the MAC MASTER KEY contains only one part. However, some keys may contain multiple parts. If this is the case, separate individuals will hold the parts. If your key has multiple parts you must answer the question “ANOTHER KEY PART?”, with a YES until all parts are entered.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER PIN MASTER KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER PIN MASTER KEY option. DESCRIPTION: IMPORTANT: The PIN MASTER KEY must be entered before the PIN Working key.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS The CHECK DIGIT that appears after all parts of the PIN MASTER KEY have been entered is similar to the checksum that is used to verify that the data programmed into a memory device such as an EPROM is correct.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: INJECT MASTER KEYS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the INJECT MASTER KEYS option.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER MAC WORKING KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER MAC WORKING KEY option. DESCRIPTION: MAC is an acronym for Message Authentication Code.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS The CHECK DIGIT that appears after all parts of the MAC WORKING KEY have been entered is similar to the checksum that is used to verify that the data programmed into a memory device such as an EPROM is correct.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENTER PIN WORKING KEY FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the ENTER PIN WORKING KEY option. DESCRIPTION: NOTE: The PIN WORKING KEY was referred to as the COMMS KEY in previous versions of ATM software.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS The CHECK DIGIT that appears after all parts of the PIN WORKING KEY have been entered is similar to the checksum that is used to verify that the data programmed into a memory device such as an EPROM is correct.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DOWNLOAD WORKING KEYS FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select KEY MANAGEMENT. 4.) Choose the DOWNLOAD WORKING KEYS option. DESCRIPTION: The WORKING KEYS are the MAC and PIN WORKING KEYS, as described earlier.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TELEPHONE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. DESCRIPTION: The TELEPHONE function is used to set up parameters that control telephone communications between the Cash Dispenser and the Processor. The following parameters are accessed through this function.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the PRIMARY NUMBER option. DESCRIPTION: The Cash Dispenser communicates to your host processor over a dial up phone line.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BACKUP NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the BACKUP NUMBER option. DESCRIPTION: The Cash Dispenser communicates with your Processors’ host computer over a dial up phone line.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DATAPAK ACCESS CODE FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select DATAPAK ACCESS CODE. DESCRIPTION: NOTE: This feature is only available for the Triton Standard Canadian version of ATM operating software.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PREDIAL ON/OFF FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. DESCRIPTION: This function allows you to turn on or off the PREDIAL feature.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: COMPUSERVE ID FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the COMPUSERVE ID option. DESCRIPTION: The CompuServe Network is used by some processors to route transactions.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MODEM SETUP FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. DESCRIPTION: Selecting the MODEM SETUP OPTION from the TELEPHONE screen allows the terminal operator to select the following parameters: 1.) 2.) 3.) 4.) 5.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DIAL MODE FACTORY DEFAULT: ‘DTMF’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select DIAL MODE. DESCRIPTION: The modem is configured to dial in either the touch-tone mode (DTMF), or in the rotary (PULSE) mode.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DIAL RATE FACTORY DEFAULT: ‘FAST’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select DIAL RATE. DESCRIPTION: The internal modem can be configured to send dial tones at one of three speeds. The possible values are FAST (70 milliseconds), MED.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BAUD RATE FACTORY DEFAULT: ‘1200’ ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select BAUD RATE. DESCRIPTION: The bit rate of the modem can be controlled with this function. The rate can be set to 2400 or 1200 bits per second (bps).
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MODEM SETUP STRING FACTORY DEFAULT: MODEM-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select MODEM SETUP STRING.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RESET/TEST MODEM FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Select TELEPHONE. 4.) Select the MODEM SETUP option. 5.) Select RESET/TEST MODEM. DESCRIPTION: This function is used to reset and test the internal modem.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MORE (TERMINAL PARAMETERS) FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. DESCRIPTION: Selecting the MORE TERMINAL PARAMETERS option from the TERMINAL PARAMETERS allows the terminal operator or a service technician to view or change the following: 1.) 2.) 3.) 4.) 5.) 6.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ADJUST VOLUME/CONTR FACTORY DEFAULT: VOL: Maximum CONTRAST: Mid-Range ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Choose ADJUST VOLUME/CONTR. DESCRIPTION: This feature allows the terminal operator to adjust the speaker volume and the contrast of the display.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: RECEIPT OPTION FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Choose RECEIPT OPTION. DESCRIPTION: This feature allows the customer to select the option of receiving or not receiving a receipt at the completion of a withdrawal transaction.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRITON CONNECT FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Choose TRITON CONNECT. DESCRIPTION: Selecting the TRITON CONNECT function allows the terminal operator to set up the following parameters associated with Triton Connect: 1.) 2.) 3.) 4.) 5.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select TRITON CONNECT. 5.) Choose PRIMARY NUMBER. DESCRIPTION: The PRIMARY NUMBER function is used to enter the number that the terminal can use for calling back the Triton Connect Host Computer.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BACKUP NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select TRITON CONNECT. 5.) Choose BACKUP NUMBER. DESCRIPTION: The BACKUP NUMBER function is used to enter a backup number that the terminal can use for calling back the Triton Connect computer.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ALARM NUMBERS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Choose TRITON CONNECT. 5.) Choose ALARM NUMBERS. DESCRIPTION: In some applications the terminal monitoring organization may require different telephone numbers for alarm reporting purposes.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: PRIMARY ALARM NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select TRITON CONNECT. 5.) Select ALARM NUMBERS. 6.) Choose PRIMARY.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: BACKUP ALARM NUMBER FACTORY DEFAULT: NONE ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select TRITON CONNECT. 5.) Select ALARM NUMBERS. 6.) Choose BACKUP.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE CALL BACK FACTORY DEFAULT: ENABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select TRITON CONNECT. DESCRIPTION: Normally, when the Triton Connect Host Computer contacts a terminal, it will hang up and wait for the terminal to CALL BACK.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ENABLE/DISABLE TRITON CONNECT FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select TRITON CONNECT.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ATM MONITORING FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select ATM MONITORING. DESCRIPTION: The ATM Monitoring screen provides access to the following functions: 1.) STATUS MONITORING.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: STATUS MONITORING FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select ATM MONITORING. 5.) Select STATUS MONITORING. DESCRIPTION: STATUS MONITORING is a feature that is available with selected processor software.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: HEARTBEAT MESSAGE FACTORY DEFAULT: DISABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select ATM MONITORING. 5.) Select HEARTBEAT MESSAGE. DESCRIPTION: The HEARTBEAT MESSAGE feature is designed to provide a means of reporting communications system status to the host processor.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS Once the Heartbeat Message call feature is enabled at the terminal, an internal timer will be initialized to the number of minutes set in the DELAY PERIOD parameter at system power-up and after a reset. This timer is restarted each time a call is made to the host.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS Terminal is Turned Off or Power Has Failed If the terminal is turned off, no calls will be made. While an obvious point, it means that for this feature to be of any value, the terminal must always remain on. Communications System Has Failed A failure of any piece of the communications system will result in missed calls.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: AD SCREENS FACTORY DEFAULT: ENABLED ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select AD SCREENS. DESCRIPTION: The terminal must have at least one Memory Expansion Card installed for this feature to operate.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: COMMUNICATION HEADER FACTORY DEFAULT: PROCESSOR-SPECIFIC ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 3.) Select COMMUNICATION HEADER. DESCRIPTION: The COMMUNICATION HEADER is an optional feature that is only applicable to certain processors.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: MORE (TERMINAL PARAMETERS) FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. DESCRIPTION: This screen allows you to select additional terminal parameters functions. The functions available are ALARM THRESHOLDS and VIEW/MODIFY OPTIONS.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ALARM THRESHOLDS FACTORY DEFAULT: OFF ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. DESCRIPTION: This function allows you to turn on or off the LOW CASH THRESHOLD, JOURNAL THRESHOLD, and SCHEDULED JOURNAL features. 1.) LOW CASH THRESHOLD.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET LOW CASH THRESHOLD FACTORY DEFAULT: 0 ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. 6.) Select SET LOW CASH THRESHOLD. DESCRIPTION: This function allows you to enter the number of bills that will act as a low cash threshold.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET JOURNAL THRESHOLD FACTORY DEFAULT: 0 ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. 6.) Select SET JOURNAL THRESHOLD. DESCRIPTION: This function allows you to enter the number of journal entries that will act as a threshold.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET SCHEDULED JOURNAL FACTORY DEFAULT: 0 ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select ALARM THRESHOLDS. 6.) Select SET SCHEDULED JOURNAL.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: VIEW/MODIFY OPTIONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. DESCRIPTION: The VIEW/MODIFY OPTIONS FUNCTION provides access to terminal parameters for setting the following: 1.) ACTIVATE (A selected feature.) 2.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ACTIVATE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. 6.) Choose ACTIVATE. DESCRIPTION: To activate a FEATURE an activation code must be obtained from the Triton Systems, Inc., Technical Support Department.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DEACTIVATE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. 6.) Choose DEACTIVATE. DESCRIPTION: To DEACTIVATE a Feature (such as Feature 00 - Triton Connect), select the DEACTIVATE option from the FEATURE menu.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SELECT FEATURE NUMBER FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Select SET TERMINAL PARAMETERS. 3.) Choose MORE. 4.) Select MORE. 5.) Select VIEW/MODIFY OPTIONS. 6.) Choose SELECT FEATURE NUMBER. DESCRIPTION: Selects the feature number to examine or to activate/deactivate.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: DATE / TIME FUNCTIONS FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE / TIME FUNCTIONS. DESCRIPTION: This screen provides a menu of functions related to configuration of date and time parameters for the Cash Dispenser: 1.) SET DATE FORMAT.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET DATE FORMAT FACTORY DEFAULT: MM/DD/YY ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE / TIME FUNCTIONS. 3.) Choose SET DATE FORMAT. DESCRIPTION: This function provides a way to change the date format the terminal uses when printing a date field on receipts and reports.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET DATE / TIME FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE/TIME FUNCTIONS. 3.) Choose SET DATE / TIME DESCRIPTION: The Cash Dispenser contains an internal clock that maintains the date and time, even when power is disconnected from the unit. Press SET DATE to begin the date entry process.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET DATE FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE/TIME FUNCTIONS. 3.) Select SET DATE / TIME. 4.) Select SET DATE.. DESCRIPTION: Press SET DATE to begin the date entry process. The date is entered in the form ‘MM/DD/YY’ (month, day, year).
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: SET TIME FACTORY DEFAULT: N/A ACCESS INSTRUCTIONS: 1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu. 2.) Choose DATE/TIME FUNCTIONS. 3.) Select SET DATE / TIME. 4.) Select SET TIME... DESCRIPTION: The time is entered in the form ‘HH:MM:SS’ (hours, minutes, seconds). Do not enter the ‘:’ characters separating the fields, just the fields themselves.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: TRANSACTION TYPES FACTORY DEFAULT: ON ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select TRANSACTION TYPES. DESCRIPTION: This function allows you to turn on or off the availability of the two transaction types: TRANSFERS and BALANCE INQUIRIES.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 5 - MANAGEMENT FUNCTIONS FUNCTION: ACCOUNT TYPES FACTORY DEFAULT: ON ACCESS INSTRUCTIONS: 1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen. 2.) Select ACCOUNT TYPES. DESCRIPTION: This function allows you to turn on or off the availability of two account types: SAVINGS and CREDIT CARD. When an account type is turned ON, the terminal will provide that option to the customer.
SECTION 6 MAINTENANCE
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 6 - MAINTENANCE *** WARNING *** No attempt should be made to repair or service this unit by the user! Any such attempt may damage the unit and will void the warranty. CLEANING THE ENCLOSURE The Cash Dispenser front panel is highly durable, resisting scratches and finger smudges. However, occasional cleaning of the front panel and the plastic enclosure may be desirable.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE REPLENISHING THE RECEIPT PAPER NOTE: This operation can be completed with the AC Power applied to the Cash Dispenser 1. This operation can be completed with the power on. Open the top of the cash dispenser by unlocking the top enclosure and pulling the hinged door forward.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 6 - MAINTENANCE 3. Push the paper spool (or partial roll of paper) from its location in Figure 6-4A to the position shown in Figure 6-4B. Figure 6-4B The Paper Spool in position for removal. Figure 6-4A. Paper Spool in its normal operating position. 4. Remove the paper spool from the paper support bracket by pulling the slotted small end of the spool out of bracket. 5.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 6 - MAINTENANCE 6. Place the paper roll and paper spool back on the paper bracket by sliding the small slotted end of the spool into the large hole in the bracket as shown in Figure 6-6A. Push the paper and spool into the operating position to lock them in place as seen in Figure 6-6B. Figure 6-6A. Placing the paper roll and spool on the paper bracket. Figure 6-6B. Paper roll and spool in place for operation.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 6 - MAINTENANCE 8. Once the paper is fed into the paper path entrance, the printer will activate and automatically feed the paper through the printer and out the exit. See Figure 6-8. 9. Close and lock the Cash Dispenser. Figure 6-8. A new roll of paper installed on the Printer. TRITON SYSTEMS, INC.
SECTION 7 JOURNAL ENTRIES
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 7 - JOURNAL ENTRIES JOURNAL ENTRIES Journal entries are printed on a per transaction basis. Each new entry begins with a blank line. The following is an example of a typical journal entry. In the case of a communications error, most of this information is omitted and an error code would be printed.
SECTION 8 ERROR RECOVERY
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 8 - ERROR RECOVERY INTRODUCTION The Cash Dispenser operating system determines the operational status of each of its components by routinely performing a system status check. A status check is performed: 1.) 2.) 3.) 4.) During power up. Once every forty seconds while the dispenser is not in use. Before leaving the Management Functions main menu screen. After every transaction. Figure 8-1. The “Out of Service“ display.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY RESET Switch AC POWER Switch Figure 8-2. The location of the RESET and AC POWER Switch. RESETTING THE CASH DISPENSER In the “OUT OF SERVICE” mode of operation the dispenser will not respond to any inputs to the keypad or card reader. Figure 8-3. The RESET ERROR/MANAGEMENT Menu. Try to return the dispenser to normal operation by performing a RESET.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 SECTION 8 - ERROR RECOVERY **NOTE** The top enclosure access door is provided with a pneumatic piston to prevent the door from extending too far when opening and from being closed too quickly. In the unlikely event of the pneumatic piston not functioning properly, the door should be prevented from opening too far and from being slammed when closing.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status C ode Meaning Recommended Actions Turn off the Cash Dispenser and open the security container. Inspect the dispensing mechanism feed path for jammed currency and currency sticking together. Clear the feed path as needed. 33 Feed Failure. Remove and inspect the cassette for damage that will prevent it from dispensing properly.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status C ode Meaning Recommended Actions 34 Mistracked note at feed. See Recommended Actions for Error Code 33. 35 Mistracked note at double detect. See Recommended Actions for Error Code 33. 36 Mistracked note at exit. See Recommended Actions for Error Code 33. 37 Note too long for exit. See Recommended Actions for Error Code 33. 38 Blocked exit.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TAB LE 8-1 ER R OR R EC OVERY PR OC ED U R ES Error/Status C ode Meaning R ecommended Actions 42 Ti mi ng wheel error. See Recommended Acti ons for Error C ode 39. 44 Bad roller profi le. See Recommended Acti ons for Error C ode 39. 45 D i verter error. See Recommended Acti ons for Error C ode 39. 46 Exi t quanti fi ed. See Recommended Acti ons for Error C ode 39.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TAB LE 8-1 ER R OR R EC OVERY PR OC ED U R ES Error/Status C ode Meaning R ecommended Actions 54 Operati on ti meout. See Recommended Acti ons for Error C ode 39. 55 RAM corrupti on. See Recommended Acti ons for Error C ode 39. 56 Li nk Error See Recommended Acti ons for Error C ode 39. 128 Error i n reply from the di spenser mechani sm. See Recommended Acti ons for Error C ode 39.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status C ode 137 Meaning Print failure while printing to the journal printer. Recommended Actions This error code is applicable to Cash Dispensers equipped with a mechanical journal printer. It is not applicable to a standard unit equipped with an Electronic Journal. Open the top enclosure of the Cash Dispenser.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status C ode Meaning Recommended Actions 142 Dispensing mechanism returns bad command error. See Recommended Actions for Error Code 136. 143 PTDF error. See Recommended Actions for Error Code 136. 144 No reply from the security module See Recommended Actions for Error Code 136. or electronic journal.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status C ode Meaning Recommended Actions Continued from previous page... After the PRINT JOURNAL function is finished, press the EXIT key until the RESET ERROR/MANAGEMENT menu is displayed. 151 Electronic journal full. Press the RESET ERROR key. If the error clears, put the Cash Dispenser back in service.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TAB LE 8-1 ER R OR R EC OVERY PR OC ED U R ES Error/Status C ode Meaning R ecommended Actions 165 Electroni c journal not present. See Recommended Acti ons for Error C ode 136. 166 Bad di spense. See Recommended Acti ons for Error C ode 136. Open the securi ty cabi net. Remove the cassette. Add currency to the cassette as needed.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY TABLE 8-1 ERROR RECOVERY PROCEDURES Error/Status C ode Meaning Recommended Actions 185 Phone number not configured. Refer to Section 3, Operation and Setup, and Section 5, Management Functions, for procedures for checking and setting this parameter. 186 Bill size not configured correctly.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL SECTION 8 - ERROR RECOVERY MISCELLANEOUS ERROR CODES The following tables lists miscellaneous error codes not included in the Terminal and Dispenser error code listings. It is recommended that troubleshooting of these error conditions be coordinated through your service provider. MISCELLANEOUS ERROR CODES Error/Status C ode Meaning Recommended Actions 1 Timeout Contact your service provider for assistance.
APPENDIX A MECHANICAL COMBINATION LOCK INSTRUCTIONS
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX A - MECHANICAL COMBINATION LOCK INSTRUCTIONS ABOUT THE DIAL There are two marks on the dial ring (see drawing). The index at the top is used for opening the lock, The index 30 degrees to the left is used only when changing the combination. The dial should always be turned slowly and evenly. A revolution is counted each time the selected number is aligned with the opening index.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX A - MECHANICAL COMBINATION LOCK INSTRUCTIONS CHANGING THE COMBINATION Select three new numbers. DO NOT use any number between 1 and 20 for the last number. For maximum security, do not use numbers that end in 0 or 5, and do not use numbers in sequence: e.g., ’27-48-86' is not as good as ’27-86-48". Perform the following steps: 1. 2. 3.
APPENDIX B ELECTRONIC COMBINATION LOCK INSTRUCTIONS
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX B - ELECTRONIC COMBINATION LOCK INSTRUCTIONS ENTERING THE COMBINATION The electronic lock combination consists of six digits. Upon arrival, the combination of the lock should already be set at 1-2-3-4-5-6. After installation on the safe has been completed, enter the preset combination and check for proper operation. After each keypress, the lock will beep.
APPENDIX C WARRANTY AND REPAIR POLICIES/PROCEDURES
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES Notices Copyright ©1998 - Triton Systems, Inc.; 21405 B Street.; Long Beach, MS 39560 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Triton Systems, Inc.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES TRITON SYSTEMS, Inc. Warranty Statement Parts Only Limited Manufacturer’s Warranty tm Triton Systems, Inc. warrants the components of each Model 9600 Series Cash Dispenser, MAKO Cash Dispenser tm and SuperScrip Scrip Terminal, excluding software and related documentation, against any defect in materials and/ or workmanship for a period of 13 months from the shipping date.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES Other Claims Shipping Damage All equipment is shipped FOB, Triton’s facilities. The organization or individual who has purchased the equipment assumes responsibility for the equipment once it leaves Triton’s facilities.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES Triton’s Technical Services Department The primary purpose of the Technical Services Department is to provide assistance to customers in the operation, trouble shooting, and repair of equipment manufactured by Triton. A toll-free phone number (1-800-259-6672) is provided for convenience. The Technical Services Department operates to serve our customers.
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES CONTACT INFORMATION TRITON SYSTEMS, IN21405 B STREET 21405 B STREET LONG BEACH, MS 39560 Sales: (800) 367-7191 (228) 868-1317 (228) 868-0437 FAX Service: (800) 259-6672 (228) 868-0859 FAX TRITON SYSTEMS, INC.
INDEX
MODELS 9600/9601/9620/9621 SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL INDEX A Access Instructions 5-3 ALPHANUMERIC KEYS 3-3 Americans with Disabilities Act 3-3 Audit Trail 5-30 Audited Records 5-31 B BLUE Key 3-3 Braille 3-3 Buffer Memory 5-32 C Card Reader, Cleaning 6-2 Cleaning Cash Dispenser Enclosure 6-2 LCD Display 6-2 Configuration, Initial MAC Master/Working Keys 3-8 Multiple Amount 3-7 PIN Master/Working Keys 3-8 Surcharge Mode 3-7 Telephone Number 3-7 Terminal Number 3-6 CPU Module 5-23 Cu
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL MODELS 9600/9601/9620/9621 INDEX M S MAC 1-2 Management Functions Accessing 3-5, 5-2 Management Functions Chart 5-4 Media Condition 4-2 New or Uncirculated Currency 4-2 Used Currency 4-2 Memory Expansion Card 5-112 Memory Expansion Cards 5-19 Formatting 5-19 Menu Operation 3-2 Top 3-2 Modem 5-23 Schedule Close 5-7 Journal 5-118 Screen Keys 3-3, 3-5 Service, Types of Business Hours Service 1-3 Level 1, 24-Hour Service 1-3 Settlement $ 5-10 SPED 1-2 P Pape
