User Manual User guide

MODEL 9100 USER MANUAL
SC-4
ENHANCED PRINTER ERROR MANAGEMENT
This SW release includes an enhanced printer error management feature and is configured to remain in
service by default. Enabling the feature to “ignore” printer errors does not change the accurate printer
status reporting to the host through status monitoring or Triton Connect status reporting. The terminal
will always report the correct current status of the print device in spite of the feature’s enabled/disabled
status.
CONFIGURING THE FEATURE
From the main terminal configuration screen, selecting
the “PRINTER SETTINGS” button displays the follow-
ing screen:
Selecting “PRINTER ERRORS” displays the next screen:
This allows the user to select between having the ter-
minal go “Out of Service” when the printer encounters
errors, or remain “In Service”. When the selection is
made, the change is reflected at the top of the screen.
TERMINAL RESPONSE TO PRINTER ERRORS
When the feature is disabled, the terminal will go out of
service when a printer error is encountered, just as it
always has. When the feature is enabled, the print
device is inoperable and the customer selects a with-
drawal or purchase transaction, the customer will see
the screen notification: