User Manual User guide

MODEL 9100 USER MANUAL

WHAT’S IN THIS MANUAL

This revised User manual describes the operating features of the Model 9100 series ATM and shows how

to perform the procedures that would typically be performed by the owner or operator personnel.

The manual is divided into the following sections:

SECTION 1, INTRODUCTION. Summarizes the basic features of the Model 9100 series ATM.

SECTION 2, BASIC OPERATION. Describes the basic operation of the terminal.:

! Control Panel Layout.

! Keypads (Function, Main)

! Menu-Based Operation

! Customer Transaction Process

! Voice-Enabled Transactions Guide

SECTION 3, MANAGEMENT FUNCTIONS. Describes the menu functions and available options.

SECTION 4, CASSETTE CLOSE / CASH REPLENISHMENT. Describes the menu functions for cassette close

procedures. Cash replenishment standards and loading steps are covered as well as putting cassettes

back in service.

SECTION 5, GENERAL MAINTENANCE. Describes normal preventative and corrective maintenance proce-

dures appropriate for user personnel.

! Replenishing Receipt Paper

! Cleaning the Enclosure/Card Reader

Section 6, TDM Error Codes / Click Counts. Tables provided to help identify error conditions and

troubleshooting.

APPENDIX A, WARRANTY AND REPAIR POLICIES / PROCEDURES

APPENDIX B, COMBINATION / ELECTRONIC LOCKS. Covers how to change combinations for mechanical and

electronic locks. Also provides procedures for changing the battery in the electronic lock.

SUPPLEMENT A. Describes software changes implemented in the March, 06’ version of 8100/9100 US/

Mexico software release.

SUPPLEMENT B. Describes software changes implemented in the April, 06’ version of 8100/9100 Canadian

software release.

APPENDIX C, TALKING PAPER (TDM MECHANISMS)