TDL Gateway Wireless Modem Installation Procedures TDN 07103-10179 May 8, 2012 Corporate Headquarters: 21405 B St. Long Beach, MS 39560 Phone: (800) 259-6672 Fax: (228) 868-9445 COPYRIGHT NOTICE © 2012 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton Systems of Delaware LLC.
TDL Gateway Modem DOCUMENT UPDATES October 5, 2011 Original May 8, 2012 Section 6, added step to ensure DHCP enabled in ATM The TDL Gateway (WM) is a wireless communications device providing high speed TCP/IP data transfer. The device is applicable to the following ATMs: X2 - RL1600, RL2000,RL5000,FT5000,RT2000 (with 10.
Installation DO NOT PLUG IN THE MODEM AND START THE ATM UNTIL ALL SOFTWARE HAS BEEN INSTALLED! ATM must be at a minimum 2.4.0 with service packs and SSL certificates loaded Software Installation: • Check Management > Terminal Status > Configuration Summary > Program Version. • If “Program Version” is earlier than 2.4.0, the application will need to be upgraded using the following instructions, must be completed before proceeding: 1.
TDL Gateway Modem Service Packs to load • xu20xcmn2.4.0sp4a.tlf - X1 (XScale) US Update (must install on US 2.4.0) Inside web site zip file: XScale_2.4.0_TDL Gateway Modem.exe • xu30xcmn2.4.0sp4a.tfv - X2 US Update (must install on US 2.4.0) Inside web site zip file: X2_2.4.0_TDL Gateway Modem.exe • xu30xcmn3.0.0sp3.tfv - Traverse US Update (must install on US 3.0.0) Inside web site zip file: X2_3.0.0_TDL Gateway Modem.
Installation • Go to Management > System Parameters > Shut Down Terminal to shut down. Turn off power when prompted. Go to the section for your ATM to continue the hardware installation, and last section to configure the ATM. IMPORTANT NOTES: Use of any antenna, other than that supplied by Triton, WILL void the RF certification and warranty. The antenna must be positioned such that there is at least 8 inches (20cm) separation from any person. Refer to the FCC Certification on the next page.
TDL Gateway Modem FCC Certification 6
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Configuration SECTION 6 CONFIGURATION Go to Management > Terminal Configuration > Communications. Configure as follows: • 8 - Communication Protocol: TCP/IP (Wireless) • F4 - Enable SSL: Enabled • Configure other communication settings according to host processor specifications for SSL TCP/IP. This includes 1 - the Host domain name and 2 port number. • Press ENTER to save changes Go to Management > Diagnostics > Modem Ethernet >Configure Ethernet Settings.
TDL Gateway Modem VERIFICATION: To verify that the configuration is complete and the modem can reach the network, perform the following steps: • Go to Management > Diagnostics > TCP/IP Wireless • Verify the “Wireless IP Address” field displays a valid TCP/IP address • If no address is displayed, check the Error Code displayed and contact tech support, 1.800.259.6672 ERROR CODES: 608 Phonebook entry is unavailable reinstall driver update file. 619 Port disconnected.
Triton Systems of Delaware, LLC X1/X2 TDL Gateway Software Release Notes Affected products RL1600, RL2000, RL5000, FT5000, RT2000, Traverse September 30, 2011 Version 1.
INTRODUCTION......................................................................................................................... 2 PLATFORMS AFFECTED ......................................................................................................... 2 HARDWARE SUPPORT .................................................................................................................. 2 SOFTWARE REQUIREMENTS ..........................................................................................
Description of Changes TDL Gateway Modem This software adds support for the TDL Gateway modem. The following section details the configuration needed to use the modem. On the following screen, Main Menu – Terminal Configuration – Communication, “TCP/IP (Wireless)”should be selected for Communication Protocol.
On the following screen, Main Menu – Terminal Configuration – Communication, “Enable SSL” should be selected.
When TCP/IP (Wireless) is selected for the Communication Protocol, a menu item—“TCP/IP (Wireless)”—shows up on Main Menu – Terminal Diagnostics.
On the following screen, Main Menu – Terminal Diagnostics – TCP/IP Wireless, there is an option to test the Signal Strength. Signal strength values are: 0: 1: 2...30: 31: 99: (-113) dBm or less (-111) dBm (-109) dBm..(-53) dBm / 2 dBm per step (-51) dBm or greater not known or not detectable A signal strength of 7 or greater is recommended.
On the following screen, Main Menu – Terminal Diagnostics – TCP/IP Wireless, there is an option to Connect.
After selecting “Connect” on Main Menu – Terminal Diagnostics – TCP/IP (Wireless), the following screen appears which displays the Wireless IP Address received from the carrier upon a successful connection.
Upon a successful connection, the Error Code field will be 0. If the connection the wireless provider is unsuccessful, some common error codes are: 608 Phonebook entry is unavailable reinstall driver update file. 619 Port disconnected. 633 Modem disconnected, modem off or in use 666 Device not ready; device or modem is not functioning 679 No signal strength; antennae disconnected.
In order to debug a SSL connection issue, go to Main Menu – Terminal Diagnostics – Modem / Ethernet.
Select “Test” on Main Menu – Terminal Diagnostics – Modem / Ethernet. This will allow you to connect and disconnect and will provide more detailed information.
After selecting “Test” on Main Menu – Terminal Diagnostics – Modem / Ethernet, the following screen appears which prompts for a desired phone number (domain name). Note that this operation will use the port number configured in Terminal Configuration > Communication > Host IP Port.
The following screen shows the results of a connection attempt. This is an example of a successful connect..
The following screen shows the results of a connection attempt. This is an example of a failure—specifically the error is Certificate invalid. Receiving the message “Connection failed: Certificate: Invalid” may indicate one of the following: Out of date – Check the date on the terminal, OR The certificate being used by the host has not been signed by a valid certificate authority.
Revision History Date September 29, 2011 Version 1.
Triton Systems of Delaware, LLC Software Release Notes Triton Connect 5.5 SP1 Affected products Triton Connect September 30, 2011 Version 1.0 Triton Systems of Delaware, LLC 21405 B Street Long Beach, MS 39560 PHONE: (800) 367-7191 FAX: (228) 575-3101 Triton Systems Triton Connect 5.
1 INTRODUCTION ........................................................................................... 3 2 PLATFORMS AFFECTED ............................................................................ 3 2.1 2.2 2.3 3 HARDWARE REQUIREMENTS ................................................................................. 3 SOFTWARE RELEASES ........................................................................................... 3 EXTERNAL DEPENDENCIES ..................................
1 Introduction This document describes changes made to the Triton Connect 5.5 SP1 software release. This document describes changes from the 5.5 release. 2 Platforms Affected 2.1 Hardware Requirements A new comloc will be required if upgrading from 4.x. The part number for the comloc is 05000-0005. 2.2 Software Releases Build Version: 5.5.6 Build Date: September 28, 2011 Operating Systems: Windows 2000 and Windows XP Installation instructions: - 2.3 Download “Triton Connect 5.5 SP1.
4 Bug Fixes 4.1 Cannot reschedule call that does not contain MPTU data If a call failed and had been written to the call error list, it could not be rescheduled unless the call contained MPTU provider data. This issue has been corrected. 4.2 Sending multiple alerts for same error status With email alerts configured at Triton Connect, if the same error status were received multiple times with no change in status in between then the email alert would be sent multiple times as well. This has been corrected.
