manual

Triton Systems ©
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• resultingfromimpropermaintenance;and
• causedbyanyotherabuse,misuse,mishandling,ormisapplication.
Under no circumstances shall the Manufacturer or its suppliers be liable for any special, incidental, or conse-
quential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other
legal theory. Such damages include, but are not limited to, loss of prots, loss of revenue, loss of data, loss of
use of the Merchandise, or any associated Merchandise, cost of capital, cost of substitute or replacement Mer-
chandise, facilities or services, downtime, Purchaser’s time, the claims of third parties, including customers,
and injury to property.
DISCLAIMER OF WARRANTIES
e warranty stated above is the only warranty applicable to this product. All other warranties, expressed
or implied (including all implied warranties of merchantability or tness for a particular purpose or quality
of service), are hereby disclaimed. No oral or written information or advice given by the Manufacturer, its
agents, or employees shall create a warranty or in any way increase the scope of this warranty.
OTHER CLAIMS: SHIPPING DAMAGE
e organization or individual purchasing the Merchandise assumes responsibility for the Merchandise once
it leaves the Manufacturer’s facilities. Merchandise is shipped FOB, Manufacturer’s facilities.
Under no circumstances does the Manufacture authorize the Purchaser to repair Merchandise sustaining
structural damage in the eld. erefore, the Manufacturer does not oer replacement of primary structural
parts, such as a cabinet head or main cabinet body, damaged in transit. If the Merchandise receives structural
damage during transit and the Merchandise is deemed inoperable upon receipt, the Manufacturer will ship
replacement Merchandise as soon as possible.
Aer inspection and unboxing of the replacement Merchandise, the Purchaser should reuse the packaging
materials from the replacement Merchandise to package the return. e Manufacturer requests pictures of the
packaged return prior to pick-up to ensure adequate protection and to support a potential shipping damage
claim occurring during return transit, if applicable. e Purchaser is billed for the replacement Merchandise
when shipped. e Manufacturer will repair the damaged Merchandise upon receipt and credit the Purchaser’s
account for the full purchase price of the damaged Merchandise, minus the cost of returning the Merchandise
to a “like new” condition, at its discretion.
Should the Merchandise incur damage in the process of shipment or delivery to the place of destination, the
Manufacturer recommends the following course of action.
• Inspect each carton and pallet (if applicable) for damage immediately upon receipt. If detected, notify the
driver before he or she departs and take pictures of the damage to the carton and/or pallet (i.e. punctures,
creases, snapped banding, cracked boards, etc.).
• Open the carton and inspect the Merchandise with the driver present. If the Merchandise is deemed
inoperable, refuse the shipment. Otherwise, take pictures of the damaged area(s). e driver may call the
shipping company to initiate a claim.
• If no obvious damage is detected to the Merchandise, still denote “Potential Shipping Damage” and/or
mark the appropriate box on the delivery receipt in the event the damage may be concealed. Concealed
damage must be reported within 7 days of receipt and cannot move from the original ship to location to
initiate a claim with the carrier.
• Notify CSS at 1.866.787.4866 to report the concern, establish disposition, and email pictures. Maintain the
original packaging for inspection by the shipping company.
• Leave the damaged Merchandise as received until inspected by the carrier.
When a Purchaser species a preferred carrier, the Manufacturer strongly recommends reviewing the carrier’s
policies and procedures regarding ling shipping damage claims prior to the selection.
TRITON RETURN POLICY
e Purchaser must adhere to the following guidelines when returning components under warranty.
• All returns require a Return Merchandise Authorization (RMA) obtained through Tech Support or CSS.
Merchandise received in without an RMA are subject to return without processing of the warranty claim.
• Components must be returned in proper packaging. Damage resulting from improper packaging is sub-
ject to additional fees or return without processing of the warranty claim.
• Merchandise altered or modied outside the specications set forth by the Manufacturer or Triton may
not be accepted as a warranty return. Incomplete components (parts missing) may not be accepted as valid
warranty returns. Triton reserves the nal right in determining acceptance of a warranty claim.
• Merchandise received in not originally obtained through Triton or Triton or installed in the unit the Pur-
chaser initiated the warranty claim will be returned without processing.
• Merchandise returned under warranty must be equivalent to the advanced replacement components. If
not, the warranty claim may be denied or the Purchaser invoiced the dierence in value. e Purchaser is
notied of the option(s) prior to nal disposition.