manual

34
X2 configuration Manual
force unlocK cassette iD (nMD only)
access instructions:
From the Diagnostics, screen, select the Cash Dispenser option by pressing <1> on the keypad.
From the Cash Dispenser screen, select the Force Unlock Cassette option by pressing <5> on the keypad.
Description:
The Force Unlock Cassette function provides a means of overriding the NMDs unlocking mechanism
associated with a specic cassette. It is only to be used immediately after failure of a normal cassette unlock
operation.
Occasionally, a condition may occur that prevents a cassette from being removed from the dispensing
mechanism. For example, a note that is lodged or jammed in a cassette’s ‘gate’ could cause such a condition.
The gate is a mechanical shutter on the feed end of a cassette which lowers to allow notes to be dispensed
and raises as a security precaution when the cassette is removed.
During a normal unlocking operation when the gate is closed, the cassette releases an associated mechanical
latch allowing the cassette to be removed from the body of the dispenser. If the gate does not fully close, the
cassette will not release the latch and remains locked in the mechanism.
If you nd that a particular cassette can not be removed after performing a normal unlock operation, use this
function rst to attempt releasing the applicable cassette from the mechanism.
Once the cassette has been removed from the dispenser, carefully remove any notes that are sticking out
of the cassette. Insert the cassette into the dispenser and perform a normal ‘Lock’ operation followed by a
normal ‘Unlock’ operation. You may now remove the cassette.