manual

MODEL 91XX/97XX CONFIGURATION MANUAL

FUNCTION: FORCE UNLOCK CAS-

SETTES (9750)

CCESS INSTRUCTIONS:

1.) Select the DIAGNOSTICS op-

tion from the MANAGEMENT

FUNCTIONS menu.

2.) Select MORE DIAGNOS-

TICS.

3.) Select FORCE UNLOCK CAS-

SETTE.

ESCRIPTION:

This function provides a means of overriding the unlocking mechanism as-

sociated with a particular cassette. It is only to be used immediately after

failure of a normal cassette unlock operation.

Occasionally a condition may occur that prevents a cassette from being

removed from the dispensing mechanism. A note that is lodged or jammed

in a cassette’s “gate” could cause such a condition, for example. The gate

is a mechanical shutter on the feed end of a cassette, which lowers to allow

notes to be dispensed, and raises as a security precaution when the cassette

is removed from the dispensing mechanism.

During a normal unlocking operation (see the description of the CASSETTE

PARAMETERS function), when the gate is closed the cassette releases an

associated mechanical latch, allowing the cassette to be removed from the

body of the dispensing mechanism. If the gate does not fully close, the

cassette will not release the latch and the cassette will remain locked in the

mechanism.

If you ﬁnd that a particular cassette cannot be removed after performing the

normal unlock operation, do not attempt any other action, such as a Cash

Dispenser reset, or make multiple attempts to perform a normal unlock

operation. The FIRST STEP after encountering a problem with a normal

*Note*

It is only to be used immediately after failure of a normal cassette

unlock operation.

THIS COMMAND IS USED IN THE:

9100 9110 9700 9705 9710

9750