manual

MODEL 91XX/97XX CONFIGURATION MANUAL
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FUNCTION: HEARTBEAT MESSAGE
FACTORY DEFAULT: DISABLED
A
CCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGU-
RATION from the MANAGE-
MENT FUNCTIONS menu.
2.) Select SET TERMINAL PA-
RAMETERS.
3.) Choose MORE.
4.) Select ATM MONITORING.
5.) Select HEARTBEAT MESSAGE.
D
ESCRIPTION:
The HEARTBEAT MESSAGE feature is designed to provide a means of
reporting communications system status to the host processor.
Status reporting by dial-up ATMs is now the norm, but the single most
important feature that cannot be monitored is the communications status.
The absence of transactions from a particular terminal can means one of
two things. Usually the lack of calls indicates nothing more than a slow
period. Sometimes, though, a piece of the communications system will fail
and inhibit any calls from being made. The host has no way of determining
which scenario is occurring in any kind of real-time mode. The Heartbeat
Message overcomes this limitation.
When this feature is ENABLED, the terminal will call the host after a period
of inactivity. During this call, the terminal will request a COMMS KEY
DOWNLOAD (the normal configuration download request), and will also
report status (if the STATUS MONITORING function is ENABLED). This
allows the host to determine if a particular terminal is still in operation,
even though it may not be performing any transactions at the time. With
this feature enabled, the host can finally monitor communications system
failures.
The Heartbeat Message feature on the Cash Dispenser has several parameters
that must be set to operate properly. These parameters are:
1.) HEARTBEAT MESSAGE. This parameters turns on or off the regular
call to the host.
2.) DELAY PERIOD. This parameter sets the time interval that must expire
before a Heartbeat Message will be sent. It is specified in minutes.
THIS COMMAND IS USED IN THE:
9100 9110 9700 9705 9710
9750