Owner`s manual

17
Warning: Disconnect device from AC mains before service operation!
WhenusingFirmwareUpdatesoftware,youmaygetaCommunicationErrormessage.
If a Communication Error message appears during the update procedure, do the following:
1. Ensure that the RS232 serial cable's RS232 connector is connected to the switch's
communication port
2. EnsurethattheRS232serialcable'sDB9FconnectorisconnectedtotheDB9Mserialport
on the CPU's rear panel
3. Restart the download process
Power Failure
If electrical power fails during an update to the KVM firmware, do the following:
1. If power fails while the switch firmware is updating, a communication error message will
appear. Simply resume the firmware update by opening the folder that contains the firmware
update file and continue from there
2. If power fails while the Server Interface Unit firmware is updating, a "Not Responding" or
"Upgrade Error" message will appear. Restart the upgrade from the beginning
Monitor Screen Failure
In the event that one of the connected computers does not display an image on the console
monitor (your monitor may display an error message saying "Unable to Display Video Mode"), you
may need to update the DDC information from the console monitor. To do this, follow these steps:
1. RemovetheSIUVGAconnectorsfromallconnectedcomputers.LeavetheUSBorPS/2
connectors attached
2. Open the OSD main menu and press [F10]. The OSD will flash the message "Please Wait."
When that message stops, the update has taken place
3. ReconnecttheSIUVGAconnectorsofalltheattachedcomputers.Youshouldnowbeableto
display video from all computers
8. Troubleshooting
The connected PS/2 keyboard does not have a special SUN keypad to perform special functions in
theSUNOperatingSystemenvironment.WhenaB078-101-USB-1(SIU)isconnectedtoaSUN
computer, the SIU emulates these SUN keys using a set of key combinations called Combo Keys.
See the table below:
9. USB/SUN Combo Keys
SUN Key Combo Key
Stop Left Ctrl + Alt + F1
Props Left Ctrl + Alt + F3
Front Left Ctrl + Alt + F5
Open Left Ctrl + Alt + F7
Find Left Ctrl + Alt + F9
Again Left Ctrl + Alt + F2
Undo Left Ctrl + Alt + F4
Copy Left Ctrl + Alt + F6
Paste Left Ctrl + Alt + F8
Cut Left Ctrl + Alt + F10
Help Left Ctrl + Alt + F11
SUN Key Combo Key
Compose Application key or Left
Ctrl + Alt + Keypad *
Crescent Scroll Lock
Volume Up Left Ctrl + Alt + Keypad -
Volume Down Left Ctrl + Alt + Keypad +
Mute Left Ctrl + Alt + F12
Sun Left key Left Windows key
Sun Right key Right Windows key
Alt-Graph Right Alt or Alt Gr
Stop A Left Ctrl + Alt + 1
14-03-231-933350.indd 17 3/27/2014 4:38:39 PM