User's Manual

103
Document Number: 0100SM1401 Issue: 05-15
Resolving web browser issues:
Every web browser has a list of trusted Certification Authorities (CAs). When either a CA that is not included within the web
browsers trusted list is used to sign a certificate, or a self signed certificate is used, a security message will appear within the
web browser when an attempt to access a Q data radio’s WUI via HTTPS is made. See the example below (Example uses
internet explorer 8).
Once the ‘View certificates’ button is selected, a certificate
information window will open. Once this window has opened,
select the ‘Install Certificate..’ button.
If you cannot see the ‘Install Certificate..’ button, restart Internet
explorer in administration mode. Do this by right clicking the
Internet Explorer icon on the desktop and selecting ‘open in
administrator mode’. If this selection is not available, speak to
your system administrator.
Click on the ‘Certificate Error’ window within the URL bar as
shown. This will open a Certificate invalid window, click on the
‘View certificates’ button.
Although the Browser is identifying this, a secure connection should still be in place between the browser and the Q data radio.
To add the signer to the browser’s trusted list, follow the steps shown below.
This security message is identifying the fact that the signee of the certificate being read is not within the browser’s trusted list.
Pressing the ‘Continue to this website (not recommended)’ button will allow a HTTPS connection through to the Q data radio.
The URL bar of the browser will still indicate that the certificate is still not trusted.
Part H – Advanced