User's Manual

116 Document Number: 0100SM1401 Issue: 10-14
Part K - Support Options
Part K – Support Options
When e-mailing questions to our support staff, make sure you tell us the exact model number (and serial number if
possible) of the Trio equipment you are working with. Include as much detail as possible about the situation including radio
configuration files and system diagrams, also any tests that you have done which may help us to better understand the issue.
If possible, please include your telephone contact information should we wish to further clarify any issues.
Technical Support: The Americas, Europe, Middle East, Asia
Available Monday to Friday 8:00am - 6:30pm Eastern Time
Toll free within North America: 1-888-226-6876
Direct Worldwide: [phone]
Email: [e-mail]
Technical Support: Australia
Inside Australia: 1300 369 233
Email: [e-mail]
© 2014 Schneider Electric. All rights reserved. Schneider Electric is a trademark owned by Schneider Electric Industries
SAS or its affiliated companies. All other trademarks are the property of their respective owners - October 2014. Document
number 0100SM1401