User's Manual
Table Of Contents
- GeoExplorer® 6000 series
- Legal Notices
- Safety Information
- Contents
- Introduction
- Getting Started
- Using the Windows Mobile Operating System
- Connecting to an Office Computer
- Using the GNSS Receiver
- Supported GNSS field software
- Configuring the GNSS field software to connect to the receiver
- Using the GNSS field software
- Improving GNSS productivity using Floodlight satellite shadow reduction technology
- Ensuring the accuracy of your GNSS data
- Activating the Floodlight technology and the NMEA output options
- Differential GNSS explained
- Outputting NMEA data to external equipment
- Configuring NMEA output
- Getting Connected
- Wireless connection information
- Connecting to a cellular network from the modem
- Connecting to a Wi-Fi access point
- Connecting to a Bluetooth-enabled device
- Connecting to a Bluetooth device as a client
- Providing Bluetooth services as a host
- Setting up a Bluetooth connection
- Connecting to a Bluetooth-enabled phone for Internet access or real-time corrections (including VRS networks)
- Connecting to the Internet through a Bluetooth-enabled phone using the Bluetooth PAN profile
- Connecting to a Bluetooth-enabled serial device
- Connecting to an office computer using Bluetooth wireless technology
- Outputting GNSS data to other devices using Bluetooth wireless technology
- Enabling other devices to transfer files using Bluetooth wireless technology
- Beaming files to or from another device
- Accessing a corporate network through your Internet connection
- Connecting to other devices using the USB to serial converter
- Using the Camera
- Troubleshooting
GeoExplorer 6000 Series User Guide 125
Troubleshooting 8
GNSS receiver issues
Problem Cause Solution
The handheld is not
receiving GNSS positions.
The integrated GNSS
receiver is not activated.
Use the Connect or Activate GNSS/GPS command in the
field software to open the GNSS COM port and activate
the integrated GNSS receiver. For more information,
see Using the GNSS Receiver, page 61.
Incorrect configuration of
serial COM port.
When supplying GNSS data to an external device using
the COM1 USB to serial converter cable, set the baud
rate to the high-speed TSIP setting: 38400, 8, 1, Odd.
The GNSS COM port is
already in use. Only one
application at a time can
have the port open.
Do the following
• Exit the software that is using the GNSS COM port
and then retry in your application.
• Check that a GNSS application is not running in the
background. Tap / Task Manager and then
select and close (click
End Task) any GNSS
applications you are not using.
• Make sure that connections are not left in use by
the GNSS Connector software; close the application
when you are not using the connections.
The GNSS field software is
using the wrong GNSS
COM port.
Connect to COM2 if the GNSS field software uses NMEA
messages, or COM3 for TSIP messages. For information
on which protocol to use, check the documentation for
the application.
Not enough satellites are
visible.
Move to a location where the receiver has a clear view
of the sky and ensure the antenna is not obstructed.
Alternatively, adjust the GNSS settings to increase
productivity. For more information, refer to the Help
provided with the GNSS field software.
If you are using Trimble field software, use smart
settings. See Using Smart Settings, page 71.
The DOP (Dilution of
Precision) value for the
current position is above
the maximum DOP
setting.
Wait until the DOP value falls below the maximum DOP
specified.
Alternatively, adjust the GNSS settings to increase
productivity. For more information, refer to the Help
provided with the GNSS field software.
If you are using Trimble field software, use smart
settings. See Using Smart Settings, page 71
Wait for real-time is
selected in the GNSS field
software and the
integrated receiver is
waiting to receive
real-time corrections.
If you are collecting data for postprocessing, clear the
wait for real-time selection.
Check that the real-time correction source is setup
correctly (see Connecting to a real-time differential
correction source, page 69).
External antenna
connected but not
receiving data.
The handheld can take up to two seconds to detect
that an external antenna has been connected or
disconnected.
NMEA data includes
autonomous positions.
The integrated GNSS
receiver outputs
autonomous positions
when real-time
corrections are
unavailable.
Configure the NMEA application to filter out
non-DGNSS positions.