User's Manual

Table Of Contents
GeoExplorer 6000 Series User Guide 123
Troubleshooting 8
Wi-Fi connections
Problem Cause Solution
The “New Network
Detected” notification
does not appear
automatically.
The Wi-Fi radio is off. Tap the wireless icon in the Home screen or go to the
Wireless Manager and make sure Wi-Fi is on.
The handheld is out of
range of the network.
Move to within range of the network, then tap /
Settings /Connections /Network Cards and then set up the
connection.
The handheld cannot
connect to a secure site.
The date on the
handheld is incorrect.
Check that the handheld has the date set correctly on the
Home screen. If the date is incorrect, tap the clock icon on
the Home screen and then adjust the date and time.
You cannot configure an
Internet connection.
Within range of more
than one network, you
are not connecting to
the network you would
prefer to use.
The radio is connecting
to the first network
signal it has received.
Tap / Settings /Connections /Network Cards. Tap and
hold the network you would prefer to use and then select
Connect.
The “New Network
Detected” notification
appears but the tile bar
and tile options are not
displayed.
Some applications are
not fully compatible
with all features of the
Windows Mobile 6.5
operating system.
Use the application buttons on the keypad, as they map to
the tiles in the tile bar:
To dismiss the notification, press the right application
button on the keypad.
To connect to the network, press the left application
button.
Alternatively, select a Windows Mobile application from
the Start screen, such as the Home screen or File Explorer,
and the tile bar and soft keys will be displayed correctly.
Wi-Fi is unavailable in
the Wireless Manager.
The integrated Wi-Fi
radio has been
deactivated.
Use the Radio Activation Manager to reactivate the Wi-Fi
radio (see Deactivating the integrated Wi-Fi and
Bluetooth radios, page 9).