User's Manual
Table Of Contents
- GeoExplorer® 6000 series
- Legal Notices
- Safety Information
- Contents
- Introduction
- Getting Started
- Using the Windows Mobile Operating System
- Connecting to an Office Computer
- Using the GNSS Receiver
- Supported GNSS field software
- Configuring the GNSS field software to connect to the receiver
- Using the GNSS field software
- Improving GNSS productivity using Floodlight satellite shadow reduction technology
- Ensuring the accuracy of your GNSS data
- Activating the Floodlight technology and the NMEA output options
- Differential GNSS explained
- Outputting NMEA data to external equipment
- Configuring NMEA output
- Getting Connected
- Wireless connection information
- Connecting to a cellular network from the modem
- Connecting to a Wi-Fi access point
- Connecting to a Bluetooth-enabled device
- Connecting to a Bluetooth device as a client
- Providing Bluetooth services as a host
- Setting up a Bluetooth connection
- Connecting to a Bluetooth-enabled phone for Internet access or real-time corrections (including VRS networks)
- Connecting to the Internet through a Bluetooth-enabled phone using the Bluetooth PAN profile
- Connecting to a Bluetooth-enabled serial device
- Connecting to an office computer using Bluetooth wireless technology
- Outputting GNSS data to other devices using Bluetooth wireless technology
- Enabling other devices to transfer files using Bluetooth wireless technology
- Beaming files to or from another device
- Accessing a corporate network through your Internet connection
- Connecting to other devices using the USB to serial converter
- Using the Camera
- Troubleshooting
GeoExplorer 6000 Series User Guide 119
Troubleshooting 8
Backlight issues
Touch screen issues
Storage card issues
Problem Cause Solution
The backlight does not
come on when you tap
the screen or press a
button.
The backlight is not set to
turn on in the Backlight
control.
Tap / Settings / System / Backlight to view the Backlight
control, and make sure that:
•the Turn on backlight when a button is pressed or the
screen is tapped check box is selected.
• the brightness is not set to Dark in the Brightness tab.
The screen is blank or
hard to see.
The backlight is off. Tap the screen or press a button.
The backlight level needs
to be adjusted.
Tap / Settings / System / Backlight to view the Backlight
control and then adjust the slider in the Brightness tab.
Problem Cause Solution
The touch screen does not
respond to finger or stylus
taps.
The touch screen is
incorrectly aligned.
Realign the screen (see page 50).
The touch screen is locked. To unlock the touch screen, slide the
Unlock icon.
The handheld has locked
up.
Reset the handheld (see Resetting the handheld, page 33).
The screen is blank. The handheld is turned
off.
Press the
Power button to turn on the handheld.
The battery is flat. Recharge or swap the battery (see page 27 or page 29).
The handheld has locked
up.
Reset the handheld (see Resetting the handheld, page 33).
The screen is hard to see. The backlight level needs
to be adjusted.
Open the Backlight control and then adjust the backlight
level (see Backlight, page 51).
The backlight is off. Tap the screen to turn on the backlight.
You are unable to see
parts of an application
windows when the screen
is in landscape orientation.
Some applications are designed for portrait orientation
only. To view the entire application window, change the
screen display to portrait. See Screen, page 50
The selected display theme
does not have enough
contrast.
Select the High-Contrast display theme. Tap / Settings /
Personal / Home, select the High-Contrast theme and then
tap
OK.
Problem Cause Solution
The handheld does not
recognize a storage card.
The handheld does not
support SDIO (SD
input/output) cards.
Use an SD or SDHC card.
Files on the storage card
are not visible or are not
able to be opened.
Files have been encrypted
on another device and have
a .menc file extension.
Remove encryption from the files (see Encrypting files on
storage cards, page 36).