User's Manual Part 3

7 Troubleshooting
122 GeoExplorer 2008 Series User Guide
The GPS Connector utility
reports “Unknown”.
The GPS Connector
software may report
“Unknown” on COM3.
This should not interfere with operation of the
handheld.
Error Code 5 appears. A receiver timeout error
has occurred, caused by
issues with
communications to the
receiver, or when the
receiver has taken too
long to reconnect.
Close the dialog and if the handheld does not
automatically connect to the receiver, try to connect to
the receiver again.
If repeated attempts to connect to the receiver fail,
contact your Trimble reseller.
Problem Cause Solution