User's Manual

78 GeoExplorer 2005 Series Getting Started Guide
Troubleshooting 18
This section describes problems that can occur when using the
GeoExplorer 2005 series handheld and explains how to solve them.
The following categories of problems are covered:
• Battery issues
• GPS/real-time correction issues (see page 79)
• Connection issues
– ActiveSync connections (see page 81)
– Bluetooth wireless technology (see page 82)
– Network connections (see page 84)
– Wireless LAN connections (see page 83)
• Touch screen issues (see page 85)
For information on the latest support issues, visit the Trimble
website at www.trimble.com/geoxm.shtml,
www.trimble.com/geoxt.shtml, or www.trimble.com/geoxh.shtml,
and click the Support link.
Battery issues
Problem Cause and Solution
Handheld does
not turn on
Battery is flat
Recharge the internal battery (see Charging the internal
Lithium-ion battery, page 35).
Battery power
percentage bar
not shown in
Power control
Battery has 0% power
Recharge the internal battery (see Charging the internal
Lithium-ion battery, page 35). Once the battery level is above 0%,
the battery power percentage bar reappears. Tap
/ Settings /
System / Power / Battery to view the level of power remaining in
the battery.