User's Manual

Troubleshooting
GeoExplorer 2005 Series Getting Started Guide 83
Wireless LAN connections
Bluetooth
connection fails
while in use
The Bluetooth device has moved out of range
Move the devices closer to each other. The devices should
reconnect automatically. If they do not, select the Bluetooth device
in the Bonded Devices tab. Tap and hold the device name and
select Delete. Tap New to discover the device again.
Bluetooth radio has lost the connection
Turn off the Bluetooth radio on the handheld and then turn on the
Bluetooth radio (see Enabling Bluetooth wireless connections,
page 53).
Bluetooth file transfer interrupts connection
When you transfer large image or data files, other Bluetooth
connections may stop responding. To avoid problems, close other
Bluetooth connections before transferring large files.
Problem Cause and Solution
Problem Cause and Solution
Cannot connect
to a secure site,
or configure an
Internet
connection
The date on the handheld is incorrect
Check that the handheld has the date set correctly on the Today
screen. If the date is incorrect, tap the clock icon on the today
screen and adjust the date and time.
Within range of
more than one
network, you are
not connecting to
the network you
would prefer to
use
The radio is connecting to the first network signal it has received
Tap
/ Settings /Connections /Network Cards. Tap and hold the
network you would prefer to use and then select Connect.
You are not able
to respond to the
‘New Network
Detected’
notification
The ‘New Network Detected’ notification appears but the menu bar
and soft key options are not displayed
Some applications are not fully compatible with all Windows
Mobile Version 5.0 features. Use the application buttons on the
keypad, as they map to the soft keys in the menu bar. To dismiss
the notification, press the right application button on the keypad.
To connect to the network, press the left application button.
Alternatively, select a Windows Mobile application from the Start
menu, such as the Today screen or File Explorer, and the menu bar
and soft keys will be displayed correctly.