User's Manual
Table Of Contents
- GeoExplorer® 2005 Series Getting Started Guide
- Legal Notices
- Safety Information
- About this Manual
- System Components
- Getting Started
- Windows Mobile Basics
- ActiveSync Connections
- Installing Software
- Using GPS
- Power
- Memory
- Internet and Network Connections
- Using the Bluetooth Radio
- Using the WLAN Radio
- Using Cabled Ethernet
- Using the Optional Serial Clip
- Personalizing your Handheld
- Use and Care
- Troubleshooting
- Index
Troubleshooting
GeoExplorer 2005 Series Getting Started Guide 81
Connection issues
ActiveSync connections
Problem Cause and Solution
Cannot connect
to computer
using ActiveSync
No physical connection
Use the USB port on the support module or a Bluetooth wireless
connection to connect the handheld to the computer.
Connection not initiated automatically
Remove the handheld from the support module, and then place it
in the support module again. Alternatively, in the ActiveSync
software on your computer, tap File / Get Connected.
Connection not enabled in ActiveSync on computer
In the ActiveSync software on your computer, click
File / Connection Settings and make sure that the correct port for
Bluetooth is selected. If you are using the support module, make
sure that the Allow USB connection check box is selected from the
drop-down list. If you are using a Bluetooth connection, open the
Bluetooth control on the handheld, view the partnership from the
Devices tab, and in the services list make sure that the ActiveSync
check box is selected.
Connection not enabled in ActiveSync on handheld
On the handheld, tap
/ Programs /ActiveSync /Tools /Options /
PC. Make sure that the Enable PC sync using this connection check
box is selected, and that the correct options are selected.
ActiveSync does not recognize the GeoExplorer 2005 series
handheld
Restart the desktop computer. Remove the handheld from the
support module, reset it (see Resetting the handheld, page 43) and
then replace it in the support module.
An incompatible version of ActiveSync software is installed
ActiveSync version 4.0 and later is compatible with the
GeoExplorer 2005 series handheld. If you do not have ActiveSync
version 4.0 or later installed on your computer, you can install it
from the GeoExplorer 2005 Series Getting Started Disc.You can also
download the latest version from the Microsoft website at
www.microsoft.com/windowsmobile.
For more
information
For more troubleshooting information when using ActiveSync visit
the Trimble website at www.trimble.com/geoxt_ts.asp