User's Manual

Troubleshooting
82 GeoExplorer 2005 Series Getting Started Guide
Bluetooth wireless technology
Problem Cause and Solution
Cannot discover
a nearby
Bluetooth device
The integrated Bluetooth radio is not activated
The handheld’s Bluetooth radio has been deactivated. If Bluetooth
wireless technology is allowed where you are working, use the
Bluetooth Activation Manager software to re-activate the radio
(see Deactivating the Bluetooth radio, page 52).
The device is out of range
Move the devices closer to each other and then scan again.
Bluetooth is not enabled on one or both devices
Make sure that the Bluetooth radio is turned on, on both the
handheld (see Enabling Bluetooth wireless connections, page 53)
and the other Bluetooth device.
The device has not been made Discoverable
Make sure that the Bluetooth device has been made Discoverable.
Bluetooth radio has lost the connection
Turn off the Bluetooth radio on the handheld and then turn on the
Bluetooth radio (see Enabling Bluetooth wireless connections,
page 53).
Cannot detect a
host serial port
service
GeoExplorer 2005 series handheld can only discover one host serial
port service
Although multiple host serial port services can be configured on a
handheld, when another handheld is connected as a client, the
client handheld can only detect the first serial port service
configured on the host. To avoid this, make sure the host serial
port service you want to use is the first host serial port service
listed on the host.
The COM or BSP
that you
assigned to a
serial port
service is not
available in your
application
The application cannot recognize ports if they are added after the
application opens
Exit from the application, add the port and then run the
application again.
The application cannot recognize BSP ports
Use a COM port instead of a Bluetooth Serial Port (BSP) for this
service.