User's Manual

After the connectivity software is installed on the PC, connect the

unit to the PC:

1) Connect the USB end of the synchronization cable to the PC.

2) Turn on your unit.

3) Connect the mini-USB end of the cable to your unit.

Troubleshooting connection problems

1. Confirm the unit is configured to communicate with the PC.

Tap

Start / Programs / ActiveSync / Menu / Connections.

Confirm the box

Synchronize all PCs using this connection

is checked and

USB

is selected from the dropdown list.

2. Try disabling any personal firewall software running on the

PC. TCP/IP ports need to be open.

3. Reset the unit.

4. If you have more than one unit, PC and/or cable, testing

different combinations of equipment can help isolate the

cause of the problem.

5. As noted earlier, if you suspect the unit may have been

connected to the PC USB port before the connectivity

software was installed, uninstall, reboot the PC, and reinstall.

6. Confirm that the version of connectivity software used on

your PC is the same as or later than the one on the Getting

Started Disc.

7. Tap Start / Settings / Connections / USB to PC and try

changing the check box Enable advanced network

functionality.