User's Manual

13
Troubleshooting
Problem Description Possible Solution
e-FOB Hints
Verify power to the I/O module and RF
receiver.
Button press does not provide
correct operation
Re-teach the FOB transmitter to the
receiver.
Mount RF receiver away from enclosed
metal areas and fully extend antennae.
No operation or intermittent
operation
Check FOB transmitter battery voltage.
Batteries may need to be changed
every 1-2 years depending on usage.
One particular e-FOB function
does not work.
Check wire connection of affected
function at RF module, wiring harness,
and I/O module.
e-PAD Hints
Verify power to the I/O module.
No response with button press
Verify that keypad cable is connected.
(rest of system will function)
Verify that code has not been changed.
Reassign keypad with instructions
starting on pages 9-10.
Access code is not recognized
Confirm use of an access code, not the
authority code.
Key fob works correctly, keypad
beeps, but no output
Cycle power to I/O module. Check
power connections.
Keypad beeps continually
Problem is detected on the
communication network (CAN). Check
that network is valid by confirming that
other modules are plugged into network
and that terminating resistors are correct
value and are installed.
Verify DIP switches on IO module are
set to correct configuration setting.
Unexpected operations occurs
Verify keypad configuration is correct.