Installation Guide for ® SecureMesh WAN Extender 2 (XTEN-2000) Document Number: PL-0072A Revision: Preliminary 1.0 Date: September 18, 2020 Trilliant Holdings Inc. 401 Harrison Oaks Blvd.
TOC Chapter 1. Safety and compliance 6 Safety information 6 Compliance notices 7 Modification statement 8 Interference statement 8 FCC Class B digital device notice 9 Wireless notice 9 WEEE: Waste Electrical and Electronic Equipment Directive 9 European Union and European Free Trade Association (EU & EFTA) compliance notices 10 Chapter 2. Overview 11 Ethernet cable 11 Kits and accessories 12 Supplies 13 Spare/replacement parts 13 Chapter 3.
Ethernet surge suppressor (CMJ8-PoE-A-C5E) 26 Setting the configuration 37 Extender parameters 38 Chapter 4. Mount the extender Attach the extender to a pole or tower Chapter 5. Commission the extender LED indicators Startup in cold conditions Accessing the CLI using WiFi Steps Chapter 6.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0073A Proprietary Notice Copyright © Trilliant Holdings Inc. 2020. All rights reserved. This document describes products, software and services (“Products”) of Trilliant Holdings Inc., its subsidiaries, affiliates (collectively, "Trilliant"), and/or its licensors. This document is licensed, not sold.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0073A How to Contact Trilliant Use the following methods to contact Trilliant: General Company and Solution Information: https://trilliant.com/ Trilliant Headquarters: Tel:+1 919.495.6111 Solution and Customer Support Portal: https://trilliant.com/support/ Note: Make all requests for Solution support or RMA processing through the web portal.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Chapter 1. Safety and compliance This chapter provides safety and compliance information for installers. Before installing the SecureMesh® Extender-2000 (XTEN-2000), read the instructions in this document. Safety information The caution statements, warning conventions, and warning messages in this section apply to this product and manual.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Warning: The XTEN-2000 is designed to be operated in accordance with normal safe operating procedures. These instructions are not intended to supersede or replace existing safety and operating procedures. Read all instructions before installing the XTEN-2000. Warning: The XTEN-2000 should be installed and serviced only by personnel familiar with good safety practices when handling highvoltage electrical equipment.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Compliance Standard Description CSA-C22.2 No. 62368-1 CSA-C22.2 No. 60950-22 EN 62368-1, EN 60950-22 Climatic Thermal: IEC 60068-2-1 /-2 /-14 Humidity: IEC 60068-2-30 Salt spray IEC 60068-2-11 Mechanical vibration and shock IEC 60068-2-6 IEC 60068-2-27 Transportation vibration and drop ISTA-6 Enclosure NEMA Type 4X/IP66 Modification statement Trilliant has not approved any changes or modifications to this device by the user.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A FCC Class B digital device notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Collection and disposal of old equipment This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products, please take them to applicable collection points, in accordance with your national legislation and the Directives 2012/19/EU.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Chapter 2. Overview This chapter provides information about the kits, accessories, and supplies needed to install the XTEN-2000. The SecureMesh XTEN-2000 serves as a relay node within the SecureMesh Wide Area Network (WAN) network. It communicates to other nodes using a 5 GHz WAN radio. The radio is connected to an internal array of eight, beam-switched, directional antennas to provide point to point capability with full 360° coverage.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Note: Always review the associated datasheet to ensure it complies with the necessary installation and operational temperature ranges, bend radius, and safety requirements needed for installation. The maximum Ethernet cable length between the XTEN-2000 and the associated PSE is 328 ft (100 m). Trilliant recommends that a surge suppressor is installed between the PSE and the XTEN-2000.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Supplies The following supplies are required for installation: l Self-fusing rubber insulation and sealing tape, such as Scotch® 130C or 2228 Rubber Mastic Tape l Electrical tape l Ground wire, 10 AWG or larger, long enough to connect the Extender to the primary ground point on the structure and to earth ground l Two 0.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Chapter 3. Prepare for installation This chapter provides information about the steps to prepare the site and the XTEN2000 for installation. Tools Gather the following tools before installing the XTEN-2000: l Magnetic level, such as McMaster-Carr Magnetic-backed bull’s eye level, part number 3329A31.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A l If needed, space to use a bucket truck. l Allows access for normal maintenance. Select a location that meets the following radio guidelines: l The radio signals to and from the XTEN-2000 within the Fresnel zone will not be obstructed. l Nearby structures do not block line-of-sight radio coverage. l Clear of thick trees or brush at installation and in the foreseeable future.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A 1. The primary ground point or down lead provided by the existing ground system at the site, such as a part of the tower structure or the AC electrical system for the building (see Figure 2). 2. A 10-foot or longer copper-clad ground rod, driven into the earth. At a tower with multiple legs, there typically is one ground rod at each leg and a ground wire loop that connects the rods. 3. A cold water pipe that is well-connected to earth.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Grounding checklist To confirm that the XTEN-2000 is adequately protected from power surges and lightning, ensure the following: Table 3: Grounding checklist Status Checklist Item Install all lightning and surge suppression devices in accordance with UL 96A installation requirements for lightning protection systems and the NFPA 780 standard for lightning protection.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Extender components The following figures display the parts contained in the XTEN-2000 accessory kit. Figure 3: Extender accessory kit contents Accessory kit parts: 1. Clamp mount and clamp bracket 2. Accessory bag with screws, bolts, nuts and washers 3. Field installable RJ45 connector Notice: The contents of this document are proprietary and confidential and the property of Trilliant Holdings Inc.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 4: Accessory bag with screws, bolts, nuts and washers Screws, bolts, nuts and washers: 1. 1/4-28 hex head bolts, 1" and 2" 2. 1/4-20 pan head screws, 0.75" 3. 1/4" lock washers and flat washers 4. Ground lug Preparing the extender Follow the steps below to configure and prepare the XTEN-2000 prior to installation. Note: It is recommended that you complete these steps in a lab or workshop before arriving at the permanent installation site.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 5: Typical site wiring for XTEN-2000 Notice: The contents of this document are proprietary and confidential and the property of Trilliant Holdings Inc., its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the express written consent of Trilliant.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 6: Bottom view of the XTEN-2000 base enclosure 1. Turn the XTEN-2000 upside down to attach the pole clamp mount to the base of the XTEN-2000. 2. Align the rounded point on the clamp mount with the notch on the base of the XTEN-2000 (see Figure 6). 3. Attach the clamp mount to the base using three of the 1/4-20 x 0.75" screws, 1/4" lock washer, and 1/4" a flat washer.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Optional steps for using a short mounting pipe Follow these optional steps if you use a short mounting pipe. 1. Insert the short mounting pipe into the clamp mount/bracket assembly. 2. Ensure the pipe sits fully against the bottom of the clamp mount. 3. Hand-tighten the six 1/4-28" bolts so that the stainless steel mounting bracket is parallel to the pole mount clamp, and the spacing on each side is roughly the same.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A It is recommended that you build the DSC prior to mounting the XTEN-2000 in the field. Steps to Prepare the DSC 1. Remove the paper backing on the flat rubber seal and position the seal on the face of the connector body (see Figure 8). Note: Ensure the notch in the rubber seal is aligned with the notch in the connector body and that the seal is centered on the face of the connector. Figure 8: Seal 2.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 9: Align the ribs in the coupling nut 5. Feed the Cat6 cable through the strain relief, round rubber seal, and connector body in the order shown in Figure 9. Figure 10: Proper order of connector body, rubber seal, and strain relief 6. Trim the Cat6 cable to the appropriate length so that it can connect between the XTEN-2000 and the surge suppressor, while forming a drip loop and adequate service loop. 7.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A 8. Slide the round rubber seal down the cable so that it sits fully inside the connector body and underneath the plastic fingers (see Figure 11). Figure 11: Rubber seal sits inside connector body 9. Thread the strain relief onto the connector body and tighten a few turns (see Figure 12). Note: Do not fully tighten the strain relief at this time.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Preparing the surge suppressor Although the XTEN-2000 has an integrated surge module, Trilliant recommends installing an external Ethernet surge suppressor as a second level of protection, especially on tower deployments. Caution: The surge suppressor must support 10/100/1000 Ethernet data rates and PoE Type A power.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 13: The citel surge suppressor mounted to the pole 2. Open the Citel surge suppressor by loosening the screw on the door and depressing the side latch. 3. Remove the D shaped, black rubber gasket at the bottom. 4. With a sharp tool such as an Xacto knife, create a small “X” pattern in the gasket (see Figure 14). Notice: The contents of this document are proprietary and confidential and the property of Trilliant Holdings Inc.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 14: Rubber gasket 5. Connect a 10 AWG ground wire to the surge suppressor’s middle ground nut using a 1/4” size crimp-on terminal lug (see Figure 15). 6. Feed the ground wire through the X that was cut in the black gasket. 7. Slide the black gasket back into place on the surge suppressor. Tighten the nut using a 3/8” nut driver (see Figure 15).
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 15: Ground wire installed on surge suppressor 8. Attach a grounding clamp to the mounting pole below the surge suppressor. 9. Trim the ground wire added in Step 5 to the appropriate length so that it can attach to the grounding clamp. 10. Strip the insulation from the grounding wire and attach to the clamp using the bonding screw (see Figure 16).
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 16: Assembled surge suppressor 11. A second ground wire is required to run from the base of the XTEN-2000 to the same grounding clamp. Trim a second 10 AWG wire to the appropriate length so that it can connect to the base of the XTEN-2000. 12. Attach one end of the ground wire to the grounding clamp. 13.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 17: Attach the ground wire 14. To attach the ground wire to the XTEN-2000, follow one of the steps below: a. If the ground wire was terminated with a crimp lug, attach the ground wire to the XTEN-2000 at the pole mount clamp using a 1/4-20 screw, 1/4” flat washer, and 1/4” lock washer from the accessory kit. b.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Note: For the surge suppressor to work properly, there must be a low impedance path from the surge suppressor network to earth ground. In the case of a wooden or insulated mounting structure, a 10 AWG or larger ground wire needs to be added from the grounding clamp, which forms the common ground node, to earth ground. Consult with a professional engineer if you are unsure about the grounding path.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 18: Ground wire attached to base enclosure 15. Identify the RJ45 connector labeled JP2 inside the Citel suppressor. JP2 is the port that connects to the XTEN-2000. 16. Feed the Cat6 DSC’s RJ45 connector through the black gasket in the surge suppressor. Notice: The contents of this document are proprietary and confidential and the property of Trilliant Holdings Inc., its subsidiaries, affiliates, and/or licensors.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Note: It is recommended to remove the gasket in order to insert the RJ45 connector. 17. Mate the RJ45 connector to JP2. 18. Repeat steps 15 and 16 for the Cat6 cable that connects to the PSE. It should connect to JP1. 19. Slide the black gasket back into place. Note: Ensure both RJ45 connectors are fully mated and latched. 20. Double check that the nut on the surge suppressor's grounding stud is tight. 21.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 19: RJ45 locking tab 24. Align the DSC connector with the bulkhead connector of the XTEN-2000, and slide the DSC connector's RJ45 into the mating bulkhead connector on the surge module. Notice: The contents of this document are proprietary and confidential and the property of Trilliant Holdings Inc., its subsidiaries, affiliates, and/or licensors.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 20: Align the locking tab with the notch 25. Then slide the connector body and coupling nut down to engage with the bulkhead connector. The strain relief should be loose at this point. 26. Turn the coupling nut clockwise to lock the connector in place. 27. After that, tighten the strain relief nut to compress the rubber seal against the cable. Note: The coupling nut should turn approximately 180 degrees, and stop when fully mated.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A 28. Also ensure that the surge module’s four panel fasteners are secure and fully threaded. Setting the configuration Each XTEN-2000 is shipped from the factory with its configuration set to factory default values. Prior to deployment and installation, certain operating parameters may need to be configured.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 21: XTEN-2000 power injector and test computer Extender parameters 1. Using TeraTerm, SecureCRT, or a similar terminal emulator program, establish a Telnet session to the Extender using its configured IP address. The default IP address is 192.168.0.2. 2. When prompted, enter the CLI password. The default password is public. 3. Refer to the Command Line Reference (CLI) Guide for a list of parameters that can be configured.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Chapter 4. Mount the extender This chapter describes the steps to mount the XTEN-2000 on a pole or tower. Attach the extender to a pole or tower Prepare the mounting location on the pole or tower, then mount the XTEN-2000 using the following instructions as a general guideline. These steps detail the use of Trilliant part numbers DK-0029A, HM-0242A, and HM-0288A. 1.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A l At the ends of the “Y,” place the heads of the bolts on the extension arm. l Place the threaded end of the bolt with the solder nut through the outermost hole in the extension arm. l Align the center holes for the mounting pole. Figure 23: Leveling bracket on the extension arm 3. Place the magnetic level near the center hole on the adjustable leveling bracket.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A 4. Adjust the three bolts until the bracket is level. 5. Place the vertical mounting pole through both center holes (see Figure 25). Figure 25: Nut and washers on mounting pole; extension arm, and leveling bracket 6. Secure the XTEN-2000 mounting pole with washers and a nut. 7. Attach the XTEN-2000 to the vertical pole using the pole clamp mount and bracket, and follow the steps in Chapter 3, Preparing the surge suppressor.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Figure 26: Typical installation: XTEN-2000 mounted on pole Notice: The contents of this document are proprietary and confidential and the property of Trilliant Holdings Inc., its subsidiaries, affiliates, and/or licensors. This document is provided subject to the confidentiality obligations set forth in the agreement between your company and Trilliant. The contents may not be used or disclosed without the express written consent of Trilliant.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Chapter 5. Commission the extender This chapter provides the steps to connect power to the XTEN-2000 and prepare it for normal operation. LED indicators The XTEN-2000 has four multi-colored LEDs on the enclosure base. When the XTEN2000 is powered up by the PSE, a power-on sequence starts automatically. The STATUS, LAN, WAN, and RSSI LEDs change color as the XTEN-2000 progress through the boot up sequence.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A If a client device is connected to the XTEN-2000, and there is a valid Ethernet link, the LAN LED displays in yellow and occasionally blinks. Refer to Tables 4-7 for a full description of LED functionality and device status. When an active wireless link to another node is established, the WAN LED displays in solid blue. The RSSI LED changes color and blinks, depending on the receive strength level from the neighboring node.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Table 4: STATUS function for normal operating mode Function Color(s) LED State Condition/Status STATUS Green or Off Power is off. On green Power is on; normal operation. On green Cold threshold cycling from off to on. WAN LED flashes Set Cold and Heater Off threshold to these from green to yellow.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Table 6: WAN function for normal operating mode Function Color(s) LED State Condition/Status WAN Blue or red Off Disconnected from parent device; offline. Flashing blue at 0.33 Hz Non-operational state. or once every 3 seconds. Acquiring link to parent device. Flashing blue at 1 Hz or Pre-authorization state. once every second. Flashing blue at 4 Hz or 4 Standby operational state. times every second.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Table 7: RSSI function for normal operating mode Function Color(s) LED State Condition/Status RSSI Amber or green Both amber and green off No links Flashing amber at 1 Hz LRRSSI is 9 or lower. On amber LRSSI is 10 - 19. Flashing green at 1 Hz LRSSI is 20 - 29. On green LRSSI is 30 or larger. Accessing the CLI using WiFi The CLI interface is also provided by an internal WiFi module.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Steps Use the following steps to access the CLI using WiFi. Note: These steps assume that you are connecting to a XTEN-2000 configured with factory default WiFi settings. 1. From a client WiFi device, search for the SSID of the extender, the factory assigned MAC address. The password/Pre-Shared Key (PSK) is Trilliantxxxxxx, where xxxxxx are the last 6 characters of the MAC address. Example: l SSID: 000ADBDA0175 l PSK: TrilliantDA0175 2.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Command Description IP address Indicates the IP address to which the Telnet session must be established over the WiFi interface in order to access the CLI of the unit. Subnet mask Indicates the IP address mask of the WiFi interface. Gateway Indicates the IP address of the gateway of the WiFi interface.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Table 9: show prov wifi Command Description show prov wifi Shows the flash WiFi settings. Configuration Description Interface Indicates whether the WiFi interface is enabled or disabled. SSID Indicates the string of alphanumeric character that specifies the Service Set IDentifier which can be at most 32 characters long.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Table 10: set wifi Command Description set wifi Sets the current WiFi settings. New settings are not stored in flash memory. Configuration Description Interface Indicates whether the WiFi interface is enabled or disabled. SSID Indicates the string of alphanumeric character that specifies the Service Set IDentifier which can be at most 32 characters long.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Table 11: set prov wifi Command Description set prov wifi Sets the flash Wifi settings. New settings are stored in flash memory, and require a reboot/power cycle to become active. Configuration Description Interface Indicates whether the WiFi interface is enabled or disabled. SSID Indicates the string of alphanumeric character that specifies the Service Set IDentifier which can be at most 32 characters long.
Installation Guide for SecureMesh® WAN Extender 2 - PL-0072A Chapter 6. Specifications This chapter provides reference information for the XTEN-2000. Pinouts The following table lists the signals and pins for a RJ45 connector.
