User's Manual

SkyGateway/SkyExtender/Installation And Configuration Guide
3-4 September 2004
Troubleshooting Procedures
Table 1: Troubleshooting
Problem Possible Cause Solution
LEDs do not turn on after power
connected
• No power at source
• Bad Cat5 Cable
• Bad Power Injector
• Bad Power Adapter
• Plugged into wrong port
• LEDs not functioning
• Bad unit
1) Check outlet to ensure
power
2) Double check Cat5 cable
pinout; recrimp connectors
3) Check for red LED on
Power Injector; if there is no
light, replace Power injector
4) Ensure adapter is
connected to Power Injector
and check for red LED on
Power Injector; if there is no
light, replace Power Adapter
5) Double check the Cat5
cable is connected into the
horizontal (Grey) RJ45 port; if
plugged into the vertical then
the unit has been damaged
and will need to be replaced
Double check Cat5 cable is
connected to RJ45 port on
Power Injector that is labeled
CPE and not Computer.
6) Connect straight through
Cat5 cable from Computer
port on Power Injector to
switch or hub. If you are using
a computer, connect it with an
Ethernet crossover cable;
verify Ethernet Link on switch/
hub or computer.
7) Replace unit via SkyPilot
support procedures.