Installation Guide
This Product is not for use with aquariums and all other water-related products. Use 
only indoors and in dry locations. The Connected Device Warranty only protects 
against damage to properly-connected devices where TrickleStar has determined, in 
its sole discretion, that the damage resulted from an occurrence, and does not protect 
against acts of God (other than lightning) such as flood, earthquake, war, vandalism, 
theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage 
due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or 
system devices modification or alteration. This warranty contains the sole warranty of 
TrickleStar, there are no other warranties, expressed or, except as required by law, 
implied, including the implied warranty or condition of quality, merchantability or 
fitness for a particular purpose, and such implied warranties, if any, are limited in 
duration to the term of this warranty. Some states do not allow limitations on how long 
an implied warranty lasts, so the above limitations may not apply to you.
In no event shall TrickleStar be liable for incidental, special, direct, indirect, 
consequential or multiple damages such as, but not limited to, lost business or profits 
arising out of the sale or use of any Product, even if advised of the possibility of such 
damages. This warranty gives you specific legal rights, and you may also have other 
rights, which may vary from state to state. Some states do not allow the exclusion or 
limitation of incidental or consequential damage, so the above limitations may not 
apply to you.
This warranty is valid only for the original purchaser of the product. All damage claims 
against the product must be made within 30 days from the date of the occurrence and 
must be accompanied by a receipt for the damaged devices or the warranty is void.
Warranty is valid in USA and Canada.
MAKING A WARRANTY CLAIM
Go to: www.tricklestar.com and print our claim form and email it to
warranty@tricklestar.com
Provide the following information:
  •  Product part number
  •  A list of the devices that were connected to the Product at the time of the 
 occurrence
  •  A list of the devices that were damaged during the occurrence and the extent 
 of the damage
  •  The date of the occurrence
  •  Where you purchased the Product 
  •  When you purchased the Product 
  •  A copy of original receipt
A Customer Service Representative will then instruct you on how to forward your 
devices, receipt and Product in use during the “occurrence” and how to proceed with 
your claim.
COPYRIGHT & DISCLAIMER
© Copyright TrickleStar, Inc. All rights reserved. TrickleStar® is a registered 
trademark of TrickleStar. Any typographical, clerical or other error or omission in this 
document or other documents or information issued by TrickleStar shall be subject to 
correction without any liability on the part of TrickleStar without notice.
Product Warranty
The Lifetime of the Product is 10 years (hereafter referred to as Product Warranty).
TrickleStar warrants to the original purchaser that for the Product Warranty, it shall be 
free of defects in design, assembly, material, or workmanship, and will repair or 
replace, at its option, any defective product free of charge.
CONNECTED DEVICE WARRANTY
TrickleStar will repair or replace, at its option, any devices which are damaged by a 
transient voltage surge/spike or lightning strike (an “Occurrence”) while properly 
connected through the Product to a properly wired AC power line with protective 
grounding.
If applicable, the telephone line and/or network line must be properly connected and 
installed, and the antenna cable line must also be properly connected and installed as 
determined by TrickleStar at its sole discretion.
This Connected Device Warranty is a Limited Warranty, subject to the limitations and 
exclusions set forth herein. TrickleStar will spend, to repair or replace the damaged 
connected  equipment,  at  TrickleStar’s  option,  an  amount  equal  to  the  fair  market 
value of the damaged equipment or the original purchase price of the equipment, 
whichever is less, up to the maximum amount of $20,000.
TrickleStar reserves the right to review the damaged Product, the damaged devices, 
and the site where the damage occurred. All costs of shipping the Product and the 
damaged devices to TrickleStar for inspection shall be borne solely by the purchaser. 
TrickleStar reserves the right to negotiate the cost of repairs. If TrickleStar 
determines, in its sole discretion, that it is impractical to ship the damaged devices to 
TrickleStar, TrickleStar may designate, in its sole discretion, a repair facility to inspect 
and estimate the cost to repair such devices. The cost, if any, of shipping the devices 
to and from such repair facility shall be borne solely by the purchaser.
Damaged devices must remain available for inspection until the claim is finalized. 
Whenever claims are settled, TrickleStar reserves the right to be subrogated under 
any existing insurance policies the claimant may have. All above warranties are null 
and void if:
•  The Product in use during the occurrence is not provided to TrickleStar for 
 inspection upon TrickleStar ’s request at the sole expense of the purchaser 
•  TrickleStar determines that the Product has not been installed in accordance with 
 the Installation Requirements, altered in any way or tampered with
•  TrickleStar determines that the damage did not result from the occurrence or that 
 no occurrence in fact took place, the repair or replacement of the damaged 
 devices is covered under a manufacturer’s warranty 
•  TrickleStar determines that the connected devices were not used under normal 
 operating conditions or in accordance with any labels or instructions
•  The Product is not plugged directly into a grounded receptacle 
•  The Product is “daisy-chained” together in serial fashion with other power strips, 
 UPS’, other surge protectors or extension cords 
•  A three-to two-prong adapter is used
•  The Product is not used indoors
www.tricklestar.com
AV Advanced Powerstrip+








