User manual
9
SOMETHING NOT WORKING
SERVICE AND SPARE PARTS
If, having followed these instructions carefully, your cooker hood fails to work properly please carry out
the following checks.
 Symptom
 The cooker hood will not start
 The cooker hood is not working effectively
 The cooker hood has switched off during opera-
tion 
If after all these checks, the fault persists, contact your 
local Service Force Centre, quoting the model and 
serial number.
Please note that it will be necessary to provide proof of 
purchase for any in-guarantee service calls.
 Solution
 •  Check the hood is connected to the electricity 
supply.
 •  Make sure the switch is in the ‘ON’ position.
 •  The fan speed is set high enough for the task
 •  The grease fi lter is clean.
 •  The kitchen is adequately vented to allow the 
entry of fresh air.
 •   If set up for recirculation, check that the charcoal 
fi lter is still effective.
 •  If set up for extraction, check that the ducting and 
outlets are not blocked.
 •  The safety cut-out device has been tripped.
 •  Tum off the hob and then wait for the device to 
reset.
In-guarantee customers should ensure that the 
above checks have been made as the engineer will 
make a charge if the fault is not a mechanical or 
electrical breakdown.
If you require an engineer or spare parts contact your 
local Service Force Centre by telephoning:
08705 929929
Your telephone call will be routed to your local Service 
Force Centre. The addresses are listed in the back of 
the book.
For general assistance with your appliance or for further 
information on Electrolux products please contact our 
Customer Care Department.
Customer Care Department,
Electrolux
55 - 77 High Street
Slough
Berkshire 
SL1 1DZ
Tel: 08705 727 727 *
*   calls to this number may be recorded for training 
purposes.










