User Manual

T R I - T R O N I C S
Troubleshooting Guide
The batteries in the collar and/or transmitter need
charging. Recharge the batteries following the recommended
charging instructions. Page 21.
Debris or contaminants are interfering with electrical
stimulation. Clean the collar and contact point area. Page 24.
PROBLEM #4: The collar is difficult to turn on
or turn off.
Begin the turn-on or turn-off cycle again. Occasionally
you will need two tries to turn the collar on or off. For best
results when turning the collar off, watch the collar light and
begin pressing the transmitter button when the collar light is
not flashing.
The transmitter intensity knob is not set on zero.
Select the 0 (zero) position for activating and deactivating
the collar. Page 11.
The transmitter is too close to the collar. Hold it farther
away, up to 10 feet. Page 11.
You are using the wrong transmitter. If you own more
than one Remote Trainer, or are training with someone else
who also has a Remote Trainer, check that you have not
accidentally switched transmitters.
An antenna is not installed in the transmitter, or is
broken or loose. The antenna must be inserted in the
transmitter for proper radio communication between it and
the collar. Page 10. Check the antenna for physical damage
and replace if needed.
You’re experiencing temporary radio interference. Wait a
short while then try again, or move to another area.
Page 30 Remote Trainer