Full Product Manual

Trex Company, Inc. (hereinafter “Trex”) warrants to the
original purchaser (“Purchaser”) that, under normal
use and service conditions, Trex Signature
®
Railing (the
“Product”) shall, for a period of twenty-five (25) years from
the date of original purchase, be free from material defects
in workmanship and materials. If a defect occurs within the
warranty period, Purchaser shall notify Trex in writing and,
upon confirmation by an authorized Trex representative
of the defect, Trex’s sole responsibility shall be, at its
option, to either replace the defective Product or refund
the portion of the purchase price paid by Purchaser for
such defective Product (not including the cost of its initial
installation).
With respect to installations where the atmosphere is
influenced by a body of salt water (or other contaminant
conditions), failure to adhere to the cleaning guidelines
available at www.trex.com will void this warranty with
respect to any condition resulting from such failure.
TO THE FULLEST EXTENT PERMITTED UNDER THE LAW,
THIS WARRANTY SHALL NOT COVER AND TREX SHALL
NOT BE RESPONSIBLE FOR COSTS AND EXPENSES
INCURRED WITH RESPECT TO THE REMOVAL OF
DEFECTIVE PRODUCT OR THE INSTALLATION OF
REPLACEMENT MATERIALS, INCLUDING BUT NOT
LIMITED TO LABOR AND FREIGHT.
This warranty may be transferred one (1) time, within the
five (5) year period beginning from the date of original
purchase by the Purchaser, to a subsequent buyer of the
property upon which the Product was originally installed.
To make a claim under this limited warranty, Purchaser,
or the transferee, shall send to Trex, within the warranty
period referred to above, a description of the claimed
defect and proof of purchase, to the following address:
Trex Company, Inc.
Customer Relations
160 Exeter Drive
Winchester, VA 22603-8605
Trex does not warrant against and is not responsible for
any condition attributable to: (1) improper installation
of the Product; (2) use of the Product beyond normal
use and service conditions, or in an application not
recommended by Trex’s guidelines and local building
codes; (3) movement, distortion, collapse or settling of the
ground or the supporting structure on which the Product
is installed; (4) damages attributable to fire, violent storms,
earthquake or other Acts of God, accidents, vandalism,
or other casualties, impact of objects, or exposure to
atmospheric pollutants or conditions other than natural
weather processes, (5) improper handling, storage, abuse
or neglect of the Product by Purchaser, the transferee or
third parties; or (6) ordinary wear and tear.
No person or entity is authorized by Trex to make and Trex
shall not be bound by any statement or representation as
to the quality or performance of Trex products other than
as contained in this warranty. This warranty may not be
altered or amended except in a written instrument signed
by Trex and Purchaser.
TO THE FULLEST EXTENT PERMITTED UNDER THE
LAW, UNDER NO CIRCUMSTANCES WILL TREX BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, WHETHER SUCH DAMAGES ARE SOUGHT IN
CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED TO
NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE,
AND TREX’S LIABILITY FOR NON-PERSONAL INJURY
CLAIMS WITH RESPECT TO DEFECTIVE PRODUCTS
SHALL IN NO EVENT EXCEED THE REPLACEMENT OF
SUCH PRODUCTS OR REFUND OF THE PURCHASE
PRICE, AS DESCRIBED ABOVE.
Some States or Provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from State to State or Province
to Province.
Copyright © 2020 Trex Company, Inc.
TREX SIGNATURE® RAILING LIMITED WARRANTY
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