Full Product Manual

ManualsBrandsTrex ManualsComposite Decking BoardsEnhance Naturals 1 in. x 6 in x 8 ft. Rocky Harbor Square Edge Grey Composite Deck Board

TREX® LIMITED WARRANTY

Trex Company, Inc. (hereinafter “Trex”) warrants to the original purchaser

(“Purchaser”) that, for the period of time set forth in the following sentence,

under normal use and service conditions, Trex

product (the “Product”)

shall be free from material defects in workmanship and materials, and

shall not split, splinter, rot or suer structural damage from termites or

fungal decay. The term of such warranty shall be twenty-ﬁve (25) years

from the date of original purchase for a residential application, and ten

(10) years from the date of original purchase for a commercial application.

If a defect occurs within the warranty period, Purchaser shall notify Trex

in writing and, upon conﬁrmation by an authorized Trex representative

of the defect, Trex’s sole responsibility shall be, at its option, to either

replace the defective Product or refund the portion of the purchase price

paid by Purchaser for such defective Product (not including the cost of its

initial installation).

For purposes of this warranty, a “residential application” shall refer to an

installation of the Product on an individual residence, and a “commercial

application” shall refer to any installation of the Product other than on an

individual residence.

Notwithstanding the foregoing, (a), the term of the warranty for the

LED lights and housing for Trex DeckLighting

shall be seven (7)

years, the term of the warranty for the LED lights and housing for Trex

LandscapeLighting

shall be ﬁve (5) years, the term of the warranty

for the dimmer, timer and transformer for both shall be three (3) years,

and the term of the warranty for the motion controller for both shall

be one (1) year, in each case provided that a Trex transformer is used

(with no warranty on any components if a Trex transformer is not used),

and any other parts or accessories shall not be warranted; (b) with

respect to hardware for the Trex Surroundings

gate (gate frame, hinges

and screws), the term of the warranty shall be ﬁve (5) years, (c) with

respect to Trex Decorative Balusters, the term of the warranty covering

the paint coating shall be ten (10) years, and shall be prorated in the

following manner: 100% replacement for the ﬁrst ﬁve (5) years; and 50%

replacement for the next ﬁve (5) years, (d) the term of the warranty for

Transcend Product used as outdoor cladding shall be twenty-ﬁve (25)

years for both a residential application and a commercial application,

and (e) this warranty shall not apply to Trex Elevations

steel deck

framing, Trex Signature

aluminum railing and TrexTrim

(which each

have separate warranties).

TO THE FULLEST EXTENT PERMITTED UNDER THE LAW, THIS

WARRANTY SHALL NOT COVER AND TREX SHALL NOT BE

RESPONSIBLE FOR COSTS AND EXPENSES INCURRED WITH RESPECT

TO THE REMOVAL OF DEFECTIVE PRODUCT OR THE INSTALLATION

OF REPLACEMENT MATERIALS, INCLUDING BUT NOT LIMITED TO

LABOR AND FREIGHT.

With respect to a residential application, this warranty may be transferred

one (1) time, within the ﬁve (5) year period beginning from the date of

original purchase by the Purchaser, to a subsequent buyer of the property

upon which the Product was originally installed. With respect to a

commercial application, this warranty is freely transferable to subsequent

buyers of the property upon which the Product was originally installed.

To make a claim under this limited warranty, Purchaser, or the transferee,

shall send to Trex, within the warranty period referred to above, a

description of the claimed defect and proof of purchase, to the following

address:

Trex Company, Inc.

Customer Relations

160 Exeter Drive

Winchester, VA 22603-8605

Trex does not warrant against and is not responsible for any condition

attributable to: (1) improper installation of Product and/or failure to abide

by Trex’s installation guidelines, including but not limited to improper

gapping; (2) use of Product beyond normal use and service conditions, or

in an application not recommended by Trex’s guidelines and local building

codes; (3) movement, distortion, collapse or settling of the ground or the

supporting structure on which Product is installed; (4) any act of God

(such as ﬂooding, hurricane, earthquake, lightning, etc.), environmental

condition (such as air pollution, mold, mildew, etc.), staining from foreign

substances (such as dirt, grease, oil, etc.), or normal weathering (deﬁned

as exposure to sunlight, weather and atmosphere which will cause any

colored surface to gradually fade, chalk, or accumulate dirt or stains); (5)

variations or changes in color of Product; (6) improper handling, storage,

abuse or neglect of Product by Purchaser, the transferee or third parties;

or (7) ordinary wear and tear.

No person or entity is authorized by Trex to make and Trex shall not be

bound by any statement or representation as to the quality or performance

of Product other than as contained in this warranty. This warranty may not

be altered or amended except in a written instrument signed by Trex and

Purchaser.

TO THE FULLEST EXTENT PERMITTED UNDER THE LAW, UNDER

NO CIRCUMSTANCES WILL TREX BE LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES, WHETHER SUCH DAMAGES ARE

SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED TO

NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, AND TREX’S

LIABILITY FOR NON-PERSONAL INJURY CLAIMS WITH RESPECT

TO DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE

REPLACEMENT OF SUCH PRODUCT OR REFUND OF THE PURCHASE

PRICE, AS DESCRIBED ABOVE.

Some States or Provinces do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitation or exclusion

may not apply to you. This warranty gives you speciﬁc legal rights, and

you may also have other rights that vary from State to State or Province

to Province.