TRENDnet User’s Guide Cover Page
TRENDnet User’s Guide Table of Contents Product Overview ...........................................................................1 Package Contents .......................................................................................................... 1 Features ......................................................................................................................... 1 Product Hardware Features...........................................................................................
TRENDnet User’s Guide Repeater: Scan for wireless networks ......................................................................... 40 Repeater: Advanced wireless settings ......................................................................... 41 Management ................................................................................ 43 Table of contents AP utility ....................................................................................... 53 Installation ................................
TEW-826DAP TRENDnet User’s Guide Features Product Overview TRENDnet’s high performance AC2200 Tri-Band PoE+ Indoor Wireless Access Point, model TEW-826DAP, features three concurrent WiFi bands to maximize device networking speeds: two separate high performance 802.11ac networks (5GHz1: 867Mbps / 5GHz2: 867Mbps), and a 400Mbps Wireless N network.
TEW-826DAP TRENDnet User’s Guide Tri-Band WiFi Multiple SSIDs AC2200 Tri-Band: 867Mbps (5GHz1) + 867Mbps (5GHz2) + 400Mbps (2.
TEW-826DAP TRENDnet User’s Guide Product Hardware Features Low-profile housing PWR 2.4GHz LAN1 5GHz 1 LAN2 5GHz 2 Reset button PWR: This indicator turns green when the device is powered. LAN1: This LED indicator turns green when the access point’s LAN1 port is connected. The LED indicator blinks during data transmission. LAN2: This LED indicator turns green when the access point’s LAN2 port is connected. The LED indicator blinks during data transmission.
TEW-826DAP TRENDnet User’s Guide Getting Started Application Diagram Quick Reference Note: By default, the wireless network name/SSID and wireless encryption settings have been pre-configured for your convenience and can be located on the included preset wireless settings sticker or on the device label located on the back of the access point. By default, the access point web management configuration page can be accessed using the URL http://tew-826dap or using the default LAN IP address http://192.168.
TEW-826DAP TRENDnet User’s Guide Basic Setup 3. For your security, each TEW-826DAP comes pre-encrypted with a unique WiFi Name (SSID) and WiFi Password. You can find your device's SSID and WiFi password on the white labels located on the device. Use this information to connect to the TEW-826DAP access point. 4. Verify your connection to you network by accessing the Internet. For advanced configuration continue to the advanced sections of the user manual.
TEW-826DAP TRENDnet User’s Guide Hardware Installation Steps to improve wireless connectivity To mount the access point, first route the network cable through the largest opening in the mounting plate and install the mounting plate to the desired wall or ceiling using the included drywall anchors and screws. Install the mounting plate with the clips facing away from the wall or ceiling. If wall mounting, install the mounting plate with the correct orientation.
TRENDnet User’s Guide TEW-826DAP Connect wireless devices to your access point A variety of wireless network devices can connect to your wireless network such as: Gaming Consoles Internet enabled TVs Network media players Smart Phones Wireless Laptop computers Wireless IP cameras Each device may have its own software utility for searching and connecting to available wireless networks, therefore, you must refer to the User’s Manual/Guide of your wireless client device to determine how to sear
TEW-826DAP TRENDnet User’s Guide Initial Setup Access the management page Note: Your access point management page URL/domain name http://TEW-826dap or IP address (default: http://192.168.10.100) is accessed through the use of your Internet web browser (e.g. Internet Explorer, Firefox, Chrome, Safari, Opera) and will be referenced frequently in this User’s Guide.
TEW-826DAP TRENDnet User’s Guide Using the Utility For additional information on the utility please go to utility section. 1. 3. Download the latest version of the utility by navigating to http://www.trendnet.com/support and selecting model TEW-826DAP within the Product Download drop-down list. Extract the contents of the .zip file and run the .exe installer to install the utility. Once the utility is installed click on Discover to refresh the list of access points. 4.
TRENDnet User’s Guide TEW-826DAP Product Name: Displays the device model IP Mode: Select the IP mode to apply on the device o DHCP: Select this option to allow the device to receive IP address from your DHCP server o Static: Select this option to manually set the IP address of the device IP Address: Enter the IP address to assign to the device Subnet Mask: Enter the subnet mask to assign to the device Gateway: Enter the gateway IP address to assign to the device Syst
TEW-826DAP TRENDnet User’s Guide Status Main o MAC Address: Displays this device’s LAN MAC address. o IP Address: Displays the current IP address of this device. o Subnet Mask: Displays the current subnet mask assigned to this device. o Default Gateway: Displays the current Gateway of this device. o Primary Domain Name Server: Displays the current primary DNS server of this device. o Secondary Domain Name Server: Displays the current primary DNS server of this device.
TEW-826DAP TRENDnet User’s Guide Wireless Client List Note: this status page will change depending on the selected Operation Mode of the wireless radios. Status > 2.4G/5G1/5G2 Wireless Client List This section displays the wireless clients connected to the specified wireless radio. 1. Log into your management page (see “Access the management page” on page 8). 2. Click on Status, and click on 2.4G Wireless Client List, 5G1 Wireless Client List, and 5G2 Wireless Client List. 3.
TEW-826DAP TRENDnet User’s Guide System Log IPv6 Status Status > System Log System log keeps track of changes made to the access point. Status > IPv6 Status This section displays the device’s IPv6 status information 1. Log into your management page (see “Access the management page” on page 8). 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Status tab and click System Log. 2. Click on the Status tab and click IPv6 Status.
TEW-826DAP TRENDnet User’s Guide System Operation Mode Wizard System > Operation Mode System > Wizard You are able to set a new password using the password wizard. If it is the first-time you are logging into the device, you will automatically be prompted to run through the setup wizard. 1. Log into your management page (see “Access the management page” on page 8). 2. Click on System and Wizard. 3. Enter and re-enter your new login password and click OK. 4.
TEW-826DAP TRENDnet User’s Guide Access Point: In this mode, the device creates a wireless network to your existing network. Client Bridge: Select this mode to allow the access point the ability to wireless connect to your wireless network. This is similar to a wireless laptop or mobile device connecting to a wireless network.
TEW-826DAP TRENDnet User’s Guide Spanning Tree Settings Band Steering System > Spanning Tree Settings System > Band Steering When 2.4GHz and both 5GHz bands are all using the same SSID and WiFi security settings, band steering allows the AP to automatically detect if clients are 11AC capable and automatically pushing them over to the underutilized 5GHz bands.
TEW-826DAP TRENDnet User’s Guide IPv6 Settings System > IPv6 Settings 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the System tab and click IPv6 Settings. 3. Choose your IPv6 Connection Type. 4. Click on the Save button then click on the flashing Apply/Discard button located on the top left section, and click Save & Apply to apply the settings.
TEW-826DAP TRENDnet User’s Guide Captive Portal 4. Check the Enable option for the Enable Captive Portal setting to enable the captive portal feature. Tick which SSIDs to apply and require the captive portal authentication function. 5. Enter the CoovaChilli server settings. Primary RADIUS Server – Enter the IP address of the external CoovaChilli authentication server.
TEW-826DAP TRENDnet User’s Guide 6. Secondary RADIUS Server – If you have secondary or backup CoovaChilli authentication server, enter the IP address. RADIUS Auth Port – Enter the port number used by the CoovaChilli server for authenticating RADIUS requests. The default port number used for RADIUS authentication is 1812. RADIUS Acct Port – Enter the port number used by the CoovaChilli server for accounting on the server. The default port number for RAIDUS accounting is 1813.
TEW-826DAP TRENDnet User’s Guide Single password – Requires users to enter a single password to connect your captive portal WiFi network which must be defined in the Setting Single Password settings. o To specify a single password, next to Setting Single Password, enter the new password or click Generate to randomly generate a new password.
TEW-826DAP TRENDnet User’s Guide Once you have uploaded the image, an image preview will appear and you can assign the image Set as background or Set as logo. If you would like to delete the image and upload a different image, you can also click Delete to delete the image. Note: Only 2 images can be uploaded for portal page customization (Only one image can be set for the portal page background and another image can be set for the company/organization logo). Images are automatically scaled when uploaded.
TEW-826DAP TRENDnet User’s Guide To apply captive portal authentication to a wireless SSID, under 2.4G or 5G, select which SSIDs captive portal authentication should be applied, then click Save at the bottom of the page to save the settings. Note: The SSIDs must be enabled and configured under Wireless > 2.4G or 5G to be assigned.
TRENDnet User’s Guide TEW-826DAP Airtime Fairness System > Airtime Fairness This is an optional setting that will provide higher speed WiFi clients with higher traffic priority when competing for wireless bandwidth with slower speed clients. This can provide increased network performance by preventing higher speed clients from waiting for slower speed clients to completely data transfers before utilizing WiFi bandwidth. Note: Airtime Fairness priority (highest to lowest): 802.11ac > 802.11n > 802.
TEW-826DAP TRENDnet User’s Guide Wireless Networking and Security How to choose the type of security for your wireless network Setting up wireless security is very important. Leaving your wireless network open and unsecure could expose your entire network and personal files to outsiders. TRENDnet recommends reading through this entire section and setting up wireless security on your new access point.
TEW-826DAP TRENDnet User’s Guide General Configuration 5. Select from the drop-down list to the wireless security to configure. The following section details general configurations of the device’s wireless radios. The availability of the configurations will depends on the radio’s Operation Mode. For detailed information regarding functionalities within specific Operation Modes, please see their respective dedicated sections. Secure your wireless network Wireless (2.
TRENDnet User’s Guide Network Key 1-4 o This is where you enter the WEP key needed for a computer to connect to the access point wirelessly o You can define up to 4 passwords or 4 keys. Only one key can be active at a given time. Most users simply define one key. o Choose a key index 1, 2, 3, or 4 and enter the key. o When connecting to the access point, the client must match both the password and the Key number. (e.g.
TEW-826DAP TRENDnet User’s Guide Roaming Support (802.11k) Wireless Bandwidth Control Wireless (2.4GHz, 5GHz1, or 5GHz2) > Wireless Network > Edit The 802.11k standard is an enhancement to wireless roaming technology. It allows wireless access points to exchange and learn information about other access points on the network such as signal strength and client utilization and provide this information to 802.11k capable wireless client devices.
TEW-826DAP TRENDnet User’s Guide 4. Click on the Save button then click on the flashing Apply/Discard button located on the top left section, and click Save & Apply to apply the settings. Note: Your configurations are not saved and applied until you click on Apply/Discard Changes button. The Save & Apply step saves and applies all configuration changes. RSSI Scanner Wireless (2.
TEW-826DAP TRENDnet User’s Guide 1. Log into your management page (see “Access the management page” on page 8). 2. Click on Wireless (2.4GHz, 5GHz1, or 5GHz2), and click Wireless RSSI Scanner. 3. Under the Current Profiles list, tick the SSID to enable the RSSI scanner feature. RSSI Value: First select the minimum RSSI value (client signal strength) before the AP disconnects the client (-30dBm is better signal strength than -90dBm).
TEW-826DAP TRENDnet User’s Guide Connect wireless devices using WPS Wireless (2.4GHz, 5GHz1, or 5GHz2) > WPS 3. Review the following WPS settings: WPS Config Note: Please note that wireless bandwidth control is only available when using AP mode. WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your wireless network. If your wireless devices support WPS, you can use this feature to easily add wireless devices to your network.
TRENDnet User’s Guide TEW-826DAP PIN: Enter the PIN information of the wireless client you want to connect to the network. Click Start PIN button to activate WPS once you enter the client’s PIN information Note: You may need to initiate the WPS PIN on your wireless device first when using this method. Refer to your wireless device documentation for details on the operation of WPS. PBC: Click Start Push Button to activate WPS PBC configuration. 4.
TEW-826DAP TRENDnet User’s Guide Access Point Access Point: Wireless Network Wireless (2.4GHz, 5GHz1, or 5GHz2) > Wireless Network This section outlines the available features to configure for the wireless 2.4 GHz and both 5GHz bands when Access Point mode is selected. 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the wireless band you would like to configure and click Wireless Network. 3. Configure the below settings and click Save to save settings.
TEW-826DAP TRENDnet User’s Guide N/AC mixed: Select this mode for the best compatibility. This mode allows older 802.11a wireless devices to connect to the access point in addition to newer 802.11ac devices. AC only: This mode only allows devices to connect to the access point using newer and faster 802.11ac technology (typically not recommended). A/N/AC mixed: Select this mode for the best compatibility. This mode allows older 802.11a and 802.
TEW-826DAP TRENDnet User’s Guide Access Point: Wireless Profile (SSID) Wireless (2.4GHz, 5GHz1, or 5GHz2) > Wireless Network 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the wireless band you would like to configure and click Wireless Network. 3. Underneath the basic wireless band section, you will see Wireless Network and all your wireless network profiles will be listed. 4. Click on the Edit button next to the wireless profile you want to configure.
TEW-826DAP TRENDnet User’s Guide Client Bridge 3. Enable Client Bridge, under the wireless band (2.4GHz or 5GHz) you would like to connect this access point to. Please make sure that the selected band is available on your network. 4. Click Save to save your current settings. 5. On the left-hand side menu, click on the wireless band tab (Wireless 2.4GHz / Wireless 5GHz) you would like to configure and click Wireless Network. 6.
TEW-826DAP TRENDnet User’s Guide Client Bridge: Scan for wireless networks Wireless (2.4GHz, 5GHz1, or 5GHz2) > Wireless Network This section outlines the available features to configure for the wireless 2.4 GHz and 5GHz bands when Client Bridge mode is selected. Wireless Mode: Select the wireless mode to set on the selected wireless band in client bridge mode SSID: Manually enter the wireless network name (SSID) you want to establish connection.
TRENDnet User’s Guide 4. Click on the wireless network you would like to connect. The information will automatically fill on the previous screen. You will then need to select and enter the wireless security. 5. Click on the Save button then click on the flashing Apply/Discard button located on the top left section, and click Save & Apply to apply the settings. TEW-826DAP Note: Your configurations are not saved and applied until you click on Apply/Discard Changes button.
TEW-826DAP TRENDnet User’s Guide WDS 4. Click on the wireless band you would like to configure and click WDS Link Settings. 5. Configure the below settings and click Save to save settings. WDS Link Wireless (2.4GHz, 5GHz1, or 5GHz2) > WDS Link Settings This section outlines the available features to configure for both wireless 2.4GHz and 5GHz when WDS mode is selected. 1. Log into your management page (see “Access the management page” on page 8). 2. Click on System, and select Operation Mode. 3.
TEW-826DAP TRENDnet User’s Guide Repeater 3. Enable Repeater under the wireless band (2.4GHz or 5GHz) you would like to connect this access point to, then press Save. Please make sure that the selected band is available on your network. 4. Click on the wireless band (Wireless 2.4GHz / Wireless 5GHz) you would like to configure and click Wireless Network. Repeater: Wireless Network Wireless (2.
TEW-826DAP TRENDnet User’s Guide 5. Configure the below settings and click Save to save settings. Repeater: Scan for wireless networks Wireless (2.4GHz, 5GHz1, or 5GHz2) > Wireless Network This section outlines the available features to configure for both wireless 2.4 GHz and 5GHz when Repeater mode is selected. 6.
TEW-826DAP TRENDnet User’s Guide 4. 5. Click on the wireless network you would like to repeat. The information will automatically fill on the previous screen. You will then need to select and enter the wireless security. Repeater: Advanced wireless settings Wireless (2.4GHz, 5GHz1, or 5GHz2) > Advanced Wireless 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the wireless band you would like to configure and click Wireless Advanced Settings. 3.
TRENDnet User’s Guide 4. DTIM: DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages. When the access point has buffered broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value. Wireless clients detect the beacons and awaken to receive the broadcast and multicast messages. The default value is 1. Valid settings are between 1 and 255. Guard Interval: Select to enable short guard interval (400ns).
TEW-826DAP TRENDnet User’s Guide Management Administration Management > Administration Administrator Settings: 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click Administration. 3. Review the settings and click Save to save settings. Device Name Settings: Management > Administration 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click Administration. 3.
TEW-826DAP TRENDnet User’s Guide Management VLAN Management > Management VLAN 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click Management VLAN. 3. Review the settings for the 2.4G and both 5G profiles and click Save to save settings. 4. No VLAN Tag: Select this option to use no VLAN Tag Specified VLAN ID: Select this option and enter the assigned VLAN ID.
TEW-826DAP TRENDnet User’s Guide SNMP Settings Management > SNMP Settings SNMP (Simple Network Management Protocol) is a network management protocol used to monitor (read) and/or manage (write) multiple network devices on a network through a preconfigured external SNMP server. 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click SNMP Settings. 3. Review the settings and click Save to save settings. 4.
TEW-826DAP TRENDnet User’s Guide Backup/Restore Settings Import Settings (restore from configuration): Management > Backup/Restore Settings You may have added many customized settings to your device and in the case that you need to reset your device back to factory default, all your customized settings would be lost and would require you to manually reconfigure all of your device settings instead of simply restoring from a backed up access point configuration file.
TEW-826DAP TRENDnet User’s Guide 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click Backup/Restore Settings. 3. Click Load Default. If prompted, click Yes or Ok. System Reboot: Management > Backup/Restore Settings You may want to restart your access point if you are encountering difficulties with your access point and have attempted all other troubleshooting. There are two methods that can be used to restart your access point.
TEW-826DAP TRENDnet User’s Guide Time and Date Settings NTP Settings: Management > Time and Date Settings There are two ways to set the access point’s date and time: NTP (Network Time Protocol, based on time servers) or manually. Note: It is important that the time is configured correctly before setting any schedules. Management > Time and Date Settings Review the settings below and click Save to save settings. Automatically set using NTP: 1.
TEW-826DAP TRENDnet User’s Guide Schedules Management > Schedule Create a schedule to define the days/time period when a feature should be active or inactive: 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click Schedule. 3. Select from the pull-down menu under Add Schedule Rule to Enable wireless schedules. 4. Review the settings and click Add to save settings. 5.
TEW-826DAP TRENDnet User’s Guide SSH Management Log Management > SSH Management SSH (Secure SHell) is a form of a CLI (Command Line Interface), a user interface where commands can be sent to the access point in the form of successive lines of text (command lines). Management > Log 1. Log into your management page (see “Access the management page” on page 8). 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click SSH Management. 3.
TEW-826DAP TRENDnet User’s Guide Diagnostics Download Technical Support Data: Management > Diagnostics Management > Diagnostics 1. Log into your management page (see “Access the management page” on page 8). Ping Test Parameter: 1. 2. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click Diagnostics. 3.
TRENDnet User’s Guide TEW-826DAP LED Control Management > LED Control 1. Log into your management page (see “Access the management page” on page 8). 2. Click on the Management tab and click LED Control. 3. Review the settings and click Save to save settings. 4. Power LED: Select ON to leave Power LED on or OFF option to turn off. LAN LED: Select ON to leave LAN LED on or OFF option to turn off. 2.4GHz LED: Select ON to leave wireless 2.4GHz LED on or OFF option to turn off.
TEW-826DAP TRENDnet User’s Guide AP utility Device Settings Installation 1. Download the latest version of the utility by navigating to http://www.trendnet.com/support and selecting model TEW-826DAP within the Product Download drop-down list. 2. Extract the contents of the .zip file and run the .exe installer to install the utility. 3. Once the utility is installed click on Discover to refresh the list of access points. (Product specifics in example images may not be the same product) 4.
TEW-826DAP TRENDnet User’s Guide Separate Stations: Select this option to restrict wireless client devices from accessing other client devices connected to this network(s).
TEW-826DAP TRENDnet User’s Guide Upgrade Firmware Load configuration 1. Run the utility 1. Run the utility 2. Select the devices you want to conduct a firmware upgrade and click on FW upgrade button 2. Select the devices you want to conduct a configuration upgrade and click Config Upgrade button 3. Click Browse button and navigate to the folder on your computer where the unzipped firmware file (.bin) is located and select it to select the firmware 3.
TRENDnet User’s Guide Access Points 1. To view access points that are currently connected to your network, click on the Access Points tab.
TEW-826DAP TRENDnet User’s Guide Clients 1. 2. Statistics To view devices that are currently connected to your network, click on the Clients tab. 1. To view statistical data about your access point, click on the Statistics tab. 2. Review the statistics information below. Clients by SSIDs: Displays the number of clients connected to the access point in comparison between the different SSIDs (wireless network name).
TRENDnet User’s Guide Most Active Device: Displays the access point with the most activity in comparison between other access points on the network. Most Active SSID: Displays the SSID (wireless network name) with the most amount of activity. Clients (Total): Shows the number of clients currently connected onto the access point.
TEW-826DAP TRENDnet User’s Guide Technical Specifications Standards IEEE 802.3 IEEE 802.3u IEEE 802.3x IEEE 802.3ab IEEE 802.3at IEEE 802.1Q IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n (up to 400Mbps @ 256QAM) IEEE 802.
TEW-826DAP TRENDnet User’s Guide QoS WMM Bandwidth control per SSID or client SSID Up to 8 SSIDs per wireless band (24 total) Frequency 2.4GHz: 2.412 – 2.472GHz 5GHz1: 5.180 – 5.320GHz 5GHz2: 5.500 – 5.825GHz Wireless Channels 2.
TRENDnet User’s Guide TEW-826DAP Disclaimer *Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications. Actual data throughput and coverage will vary depending on interference, network traffic, building materials and other conditions. For maximum performance of up to 867Mbps use with an 867Mbps 802.11ac wireless adapter. For maximum performance of up to 400Mbps, use with a 400Mbps 802.11n wireless adapter.
TRENDnet User’s Guide Troubleshooting Q: I typed http://192.168.10.100 in my Internet Browser Address Bar, but an error message says “The page cannot be displayed.” How can I access the access point management page? Answer: 1. Check your hardware settings again. See “Getting Started” on page 4. 2. Make sure the LAN, 2.4GHz, 5GHz1, 5GHz2, PWR LEDs are on. 3. Make sure your network adapter TCP/IP settings are set to Obtain an IP address automatically or DHCP (see the steps below). 4.
TEW-826DAP TRENDnet User’s Guide Appendix Note: If you are experiencing difficulties, please contact your computer or operating system manufacturer for assistance.
TEW-826DAP TRENDnet User’s Guide In MAC 10.4, from the Configure IPv4, drop-down list, select Using DHCP and click the Apply Now button. In MAC 10.5, from the Configure drop-down list, select Using DHCP and click the Save button. In MAC 10.6, from the Configure drop-down list, select Using DHCP and click the Save button. f. Restart your computer. Note: If you are experiencing difficulties, please contact your computer or operating system manufacturer for assistance.
TEW-826DAP TRENDnet User’s Guide Federal Communication Commission Interference Statement Europe – EU Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
TRENDnet User’s Guide TEW-826DAP Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Limited Warranty TRENDnet User’s Guide Limited Warranty TRENDnet warrants only to the original purchaser of this product from a TRENDnet In the event that, after evaluation, TRENDnet cannot replace the defective product or there is no comparable model available, we will refund the depreciated value of the product. authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service.
Limited Warranty TRENDnet User’s Guide shipping from outside of the USA and Canada are responsible for any return shipping CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, and/or customs charges, including but not limited to, duty, tax, and other fees.
