User's Guide

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TRENDnet User’s Guide
TEW-821DAP
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 IP: Enter the IP address you would like to conduct the ping test
 Packet Length: Enter the packet size
 Number of Pings: Enter the amount of pings to conduct.
 Ping: Click to start ping test
TraceRoute
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the Management tab and click Diagnostic.
 Target: Enter the IP address to conduct traceroute test
 Traceroute: Click to start traceroute test
Download Technical Support Data
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the Management tab and click Diagnostic.
3. Depending on your web browser settings, you may be prompted to save a file (specify
the location) or the file may be downloaded automatically to the web browser
settings default download folder. (Default Filename: TRENDnet EAP_config.bin)
4. Save the configuration file to location on your computer.
**Technical Data may be requested from you by a technical support
representative to further assist you with issues**
Check system information
Status > Main
1. Log into your management page (see “Access the management page” on page 16).
2. Click on the Status tab and click Main.
3. Review the device information.
System
 Device Name: Displays the assigned device name
 Firmware Version: Displays the firmware version currently loaded on the router
 System Time: Displays the current time of the device
 System Up Time: Displays the time duration of how long the device has been
running
Network
 MAC Address: Displays the device’s MAC address
 IP Address: Displays the assigned IP address
 Subnet Mask: Displays the subnet mask of the device
 Default Gateway: Displays the default gateway of the device
 Primary/Secondary DNS: Displays the DNS IP address of the device