TRENDnet User’s Guide Cover Page
TRENDnet User’s Guide Table of contents Table of Contents Auto Configuration (SLAAC/DHCPv6) .......................................................................... 20 Product Overview ...........................................................................1 Change your IP address ............................................................................................... 20 Package Contents .......................................................................................................
TRENDnet User’s Guide Advanced Wireless............................................................................................. 39 HT Physical Mode .............................................................................................. 39 Client Limit ......................................................................................................... 39 Table of contents Appendix ......................................................................................
TEW-821DAP TRENDnet User’s Guide Features Product Overview TRENDnet’s high performance AC1200 Dual Band Wireless PoE Access Point, model TEW821DAP, supports Access Point (AP), Client, Wireless Distribution System (WDS) AP, WDS Bridge, WDS Station, and Repeater modes. It generates concurrent 867 Mbps WiFi AC and 300 Mbps WiFi N networks. The included Windows-based software utility manages multiple TEW-821DAPs and reduces WiFi management and troubleshooting time.
TEW-821DAP TRENDnet User’s Guide Support for wireless encryption of up to WPA2 Product Hardware Features Band Steering Band steering alleviates network congestion by automatically directing wireless devices from the 2.
TEW-821DAP TRENDnet User’s Guide Application Diagram Reset button Gigabit Port Power port Gigabit PoE port: Plug an Ethernet cable (also called network cables) from your access point to your router and wired network devices. The Gigabit port complies with standard 802.3af/at PoE/PoE+ so you can connect to connect the AP to a PoE switch or injector that complies with 802.3af/at.
TEW-821DAP TRENDnet User’s Guide Getting Started Mounting device For a typical wireless setup at home or office when using the access point in AP mode, please do the following: 1. Remove the mount plate from the access point. Installation 1. Connect the power adapter to the power port of the access point. Or simply plug an Ethernet cable on the access point to a PoE (Power over Ethernet) switch that connects to your router or network. 2.
TEW-821DAP TRENDnet User’s Guide 5. Place the access point on the mounting plate and slide to lock into position. Steps to improve wireless connectivity There are a number of factors that can impact the range of wireless devices. Follow these tips to help improve your wireless connectivity: 1. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of a wireless device. Position the wireless devices in a manner that will minimize the amount of obstructions between them. a.
TEW-821DAP TRENDnet User’s Guide Connect wireless devices to your access point Configuration A variety of wireless network devices can connect to your wireless network such as: Note: The access point’s default management page http://192.168.10.100 is accessed through the use of your Internet web browser (e.g. Internet Explorer, Firefox, Chrome, Safari, and Opera) and will be referenced frequently in this User’s Guide.
TEW-821DAP TRENDnet User’s Guide Wizard 1. For the first-time logging into the device the setup wizard will start automatically. 2. For your security, the first step is to change the login password of the access point. Enter your new login password and click OK. 4. Select the access point you want to configure. 3. Your new password settings will be applied and you will be redirected to the login screen. You will need to use the new login password to proceed.
TEW-821DAP TRENDnet User’s Guide 5. Click on Device settings to configure the access point.
TEW-821DAP TRENDnet User’s Guide Wireless Networking and Security How to choose the type of security for your wireless network Setting up wireless security is very important. Leaving your wireless network open and unsecure could expose your entire network and personal files to outsiders. TRENDnet recommends reading through this entire section and setting up wireless security on your new access point.
TEW-821DAP TRENDnet User’s Guide Secure your wireless network 6. Review the wireless security settings, click Apply and Save/Reload when finished. Wireless (2.4GHz or 5GHz)> Security After you have determined which security type to use for your wireless network (see “How to choose the security type for your wireless network” on page 12), you can set up wireless security.
TEW-821DAP TRENDnet User’s Guide then the client must select: Key 2 (entering Key 1, 3, or 4 will block the ability to connect) and enter password 12345) Note: It is recommended to use 128-bit format because it is more secure to use a key that consists of more characters.
TEW-821DAP TRENDnet User’s Guide Connect wireless devices using WPS WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your wireless network. If your wireless devices support WPS, you can use this feature to easily add wireless devices to your network. 3. Click on WPS to configure the selected wireless band’s WPS feature. Click Apply to save settings 4. Review the WPS settings, click Save/Reload when finished.
TEW-821DAP TRENDnet User’s Guide WPS Key: Displays the security password AP PIN: Display the WPS PIN information. WPS Action PIN: Enter the PIN information of the wireless client you want to connect to the network. Click Start PIN button to activate WPS once you enter the client’s PIN information Note: You may need to initiate the WPS PIN on your wireless device first when using this method. Refer to your wireless device documentation for details on the operation of WPS.
TRENDnet User’s Guide TEW-821DAP Operating Modes This section outlines the available operating modes available on the access point. 1. Log into your management page (see “Access the management page” on page 13). 2. Click on System and Operation Mode. Access Point: In this mode, the device creates a wireless network to your existing network. 3. Select the operating mode to apply on each wireless band. 4.
TRENDnet User’s Guide TEW-821DAP Access Point Basic Wireless (2.4GHz or 5GHz) > Wireless Network This section outlines the available features to configure for both wireless 2.4Ghz and 5GHz when Access Point mode is selected. 1. Log into your management page (see “Access the management page” on page 13). 2. Click on the wireless band you would like to configure and click Wireless Network. 3. Configure the below settings and click Apply to save settings. 4.
TEW-821DAP TRENDnet User’s Guide o N/AC mixed: Select this mode for the best compatibility. This mode allows older 802.11a wireless devices to connect to the access point in addition to newer 802.11ac devices. o AC only: This mode only allows devices to connect to the access point using newer and faster 802.11ac technology (typically not recommended). o A/N/AC mixed: Select this mode for the best compatibility. This mode allows older 802.11a and 802.
TEW-821DAP TRENDnet User’s Guide Wireless MAC filter Band Steering Wireless (2.4GHz or 5GHz) > Wireless MAC Filter System > Band Steering When both 2.4GHz and 5GHz bands are using the same SSID and WiFi security settings, this feature allows the AP to automatically detect if clients are 11AC capable and automatically pushing them over to the underutilized 5GHz bands.
TEW-821DAP TRENDnet User’s Guide Airtime Fairness Roaming Support (802.11k) System > Airtime Fairness This is an optional setting that will provide higher speed WiFi clients with higher traffic priority when competing for wireless bandwidth with slower speed clients. This can provide increased network performance by preventing higher speed clients from waiting for slower speed clients to completely data transfers before utilizing WiFi bandwidth. Note: Airtime Fairness priority (highest to lowest): 802.
TEW-821DAP TRENDnet User’s Guide RSSI Scanner System > Wireless (2.4GHz or 5GHz) > Wireless RSSI Scanner The RSSI scanner feature allows the access point to scan for the signal strength of wireless client devices that currently connected and configured to automatically disconnect the wireless devices once signal strength and connectivity reach a specified limit.
TEW-821DAP TRENDnet User’s Guide Auto Configuration (SLAAC/DHCPv6) 1. Review the IPv6 DNS Settings below. 3. Choose your IPv6 Connection Type. 4. When you are finished configuring the IPv6 Settings, click on Apply to save your changes and the Save/Reload button to apply the settings. Local Connection Only 2. Select either Obtain IPv6 DNS server address automatically or Use the following IPv6 DNS Servers.
TEW-821DAP TRENDnet User’s Guide Captive Portal System > Captive Portal Connection Type: Select on the pull-down menu the LAN connection type. o DHCP: Select this option to have the access point obtain an IP address from your DHCP server o STATIC: Select this option to manually assign and IP address to your access point DNS Server: Enter your network’s DNS server IP address 4.
TEW-821DAP TRENDnet User’s Guide 4. Check the Enable option for the Enable Captive Portal setting to enable the captive portal feature. Tick the which SSIDs to apply and require the captive portal authentication function. 6. Click on Apply button to apply the settings and then click on the Save/Reload button located on the top left section to save the settings. 5. Enter the CoovaChilli server settings. Primary RADIUS Server – Enter the IP address of the external CoovaChilli authentication server.
TEW-821DAP TRENDnet User’s Guide First, enable Captive Portal, enter user name and password accounts for users to authenticate and set an authentication timeout value. Then click Save at the bottom of the page to save the settings. Captive Portal – Enables the captive portal function. Authentication Timeout – This is the session time period (minutes) which users are allowed to be logged in to your wireless network.
TRENDnet User’s Guide Next, specify the Authentication Timeout settings. This is the session time period (minutes) which users are allowed to be logged in to your wireless network. Once the time expires, users will automatically logged and will need to log back in through the captive portal page again in order to reconnect to your wireless network. It is recommended to set a value to ensure authentication sessions are closed after a certain time period.
TRENDnet User’s Guide After you have uploaded your images, you can add a welcome or greeting message to display to your guest users on the captive portal page. A preview of the page and text will also be displayed. After you have finished entering your message, click Save at the bottom of the page to save the settings. Note: Aside from text, you can enter HTML tags for text formatting and styles. Below is an example of a greeting message formatted in html.
TEW-821DAP TRENDnet User’s Guide Redirect URL company/organization logo). Images are automatically scaled when uploaded. The recommended image formats are JPG, PNG, GIF. Maximum file size for images is 250KB. 1. Log into your management page (see “Access the management page” on page 13. 2. Click on the System tab and click Captive Portal. 3. Choose the Captive Portal mode Redirect URL. First, enable Captive Portal, enter the URL/website to redirect users and set an authentication timeout value.
TRENDnet User’s Guide Please enter your account information for Internet access. Happy surfing!
TEW-821DAP To apply captive portal authentication to a wireless SSID, under 2.4G or 5G, select which SSIDs captive portal authentication should be applied, then click Save at the bottom of the page to save the settings. Note: The SSIDs must be enabled and configured under Wireless > 2.4G or 5G to be assigned.TEW-821DAP TRENDnet User’s Guide Create schedules Configure Spanning Tree Maintenance > Schedule 1. Log into your management page (see “Access the management page” on page 13. Create a schedule to define the days/time period when a feature should be active or inactive: 2. Click on the System tab and click Spanning Tree Settings. 3. Review the settings and click Apply to save changes. 1. Log into your management page (see “Access the management page” on page 13. 2.
TEW-821DAP TRENDnet User’s Guide Set date and time Management > Time and Date Settings There are two ways to set the access point’s date and time. NTP (Network Time Protocol) is based on time servers. You can also manually set the router’s date and time. Note: It is important that the time is configured correctly before setting any schedules. 1. Log into your management page (see “Access the management page” on page 13. 2. Click on the Management tab and click Time and Date Settings. 3.
TEW-821DAP TRENDnet User’s Guide 3. Review the settings for both 2.4G and 5G profiles and click Apply to save settings. 3. Review the settings for both wireless bands (2.4GHz and 5GHz) and click Apply to save settings.
TEW-821DAP TRENDnet User’s Guide 3. Review the settings and click Apply to save settings. Enable CLI Management > CLI Settings CLI (Command Line Interface) is a user interface where commands can be sent to the access point in the form of successive lines of text (command lines). 1. Log into your management page (see “Access the management page” on page 16). 2. Click on the Management tab and click CLI Settings. 3. Select ON and click Apply to save settings. 4.
TEW-821DAP TRENDnet User’s Guide Client Bridge Basic Wireless (2.4GHz or 5GHz) > Wireless Network This section outlines the available features to configure for both wireless 2.4GHz and 5GHz when Access Point mode is selected. 4. Click Apply to save your current settings. 1. Log into your management page (see “Access the management page” on page 13). 2. Click on System, and select Operation Mode. 5. On the left-hand side menu, click on the wireless band tab (Wireless 2.
TRENDnet User’s Guide Preferred BSSID: Click option and enter the preferred wireless network you would like to connect to. TEW-821DAP 4. Click on the wireless network you would like to connect. The information will automatically fill on the previous screen. You will then need to select and enter the wireless security. Security Mode: Select from the pull-down menu the wireless security that is used on the wireless network you would like to connect to. Scan for wireless networks Wireless (2.
TEW-821DAP TRENDnet User’s Guide WDS 4. Click on the wireless band you would like to configure and click WDS Link Settings. 5. Configure the below settings and click Apply to save settings. WDS Link Wireless (2.4GHz or 5GHz) > WDS Link Settings This section outlines the available features to configure for both wireless 2.4Ghz and 5GHz when WDS mode is selected.
TRENDnet User’s Guide Basic Wireless (2.4GHz or 5GHz) > Wireless Network This section outlines the available features to configure for both wireless 2.4Ghz and 5GHz when Access Point mode is selected. 1. Log into your management page (see “Access the management page” on page 13. 2. Click on System, and select Operation Mode. Insert operation mode menu image 3. Enable WDS Access Point, under the wireless band (2.4GHz or 5GHz) you would like to connect this access point to.
TEW-821DAP TRENDnet User’s Guide unsure, it is recommended that you keep the default setting (B/G/N mixed) for the best compatibility. When applying the 802.11 mode setting, please keep in mind the following: Wireless devices that support 802.11n are backwards compatible and can connect wirelessly at 802.11g or 802.11b. Connecting at 802.11b or 802.11g will limit the capability of your 802.11n supported wireless devices from obtaining higher performance and data rates. Allowing 802.11b or 802.
TEW-821DAP TRENDnet User’s Guide Repeater Basic Wireless (2.4GHz or 5GHz) > Wireless Network This section outlines the available features to configure for both wireless 2.4GHz and 5GHz when Repeater mode is selected. 4. Click on the wireless band (Wireless 2.4GHz / Wireless 5GHz) you would like to configure and click Wireless Network. 1. Log into your management page (see “Access the management page” on page 13. 2. Click on System, and select Operation Mode. 5.
TEW-821DAP TRENDnet User’s Guide Security Mode: Select from the pull-down menu the wireless security that is used on the wireless network you would like to connect to. 6. Click on the Save/Reload button located on the top left section to save the settings. 4. Click on the wireless network you would like to repeat. The information will automatically fill on the previous screen. You will then need to select and enter the wireless security. Scan for wireless networks Wireless (2.
TEW-821DAP TRENDnet User’s Guide broadcast and multicast messages. The default value is 1. Valid settings are between 1 and 255. HT Physical Mode 3. Review the settings and click Apply to save settings. Advanced Wireless Guard Interval: Select to enable short guard interval (400ns). A-MPDU: MPDU aggregation also collects Ethernet frames to be transmitted to a single destination, but it wraps each frame in an 802.11n MAC header.
TEW-821DAP TRENDnet User’s Guide Maintenance & Monitoring Administration Password: Change the login password in this field Idle Timeout: Change the length of time that the access point can idle before timing out. The duration can be between 120 – 3600 seconds. (By default it is set to 120 seconds) Management > Administration You may want to change your login credentials for logging into your access point.
TEW-821DAP TRENDnet User’s Guide Reset Button: Located on the front panel of your router, (see “Product Hardware Features” on page 5). Use this method if you are encountering difficulties with accessing your router management page. OR Access Point Management Page 1. Log into your management page (see “Access the management page” on page 13. 3. Under Import Settings, depending on your web browser, click on Browse or Choose File. A separate file navigation window should open. 2.
TEW-821DAP TRENDnet User’s Guide Upgrade your firmware Management > Upload Firmware TRENDnet may periodically release firmware upgrades that may add features or fix problems associated with your TRENDnet access point model and version. To check if there is a firmware upgrade available for your device, please check your TRENDnet model and version using the link. http://www.trendnet.
TEW-821DAP TRENDnet User’s Guide 1. Log into your management page (see “Access the management page” on page 13. 2. Click on the Management tab and click Diagnostic. IP: Enter the IP address you would like to conduct the ping test Packet Length: Enter the packet size Number of Pings: Enter the amount of pings to conduct.
TEW-821DAP TRENDnet User’s Guide Kick and Ban: Clicking this option will allow you to kick the client from the network and ban them as well System Log Status > System Log System log keeps track of changes made to the access point. 1. Log into your management page (see “Access the management page” on page 13. 2. Click on the Status tab and click System Log.
TEW-821DAP TRENDnet User’s Guide AP utility 4. Select the access point you want to configure. Installation 1. Insert the CD ROM included with the access point. 2. Click on AP Utility to install the utility. 5. Click on Device settings to configure the access point. 3. Once the utility is installed click on Discover to refresh the list of access points. Device Settings Product Name: Displays the device model IP Mode: Select the IP mode to apply on the device © Copyright 2017 TRENDnet.
TEW-821DAP TRENDnet User’s Guide o DHCP: Select this option to allow the device to receive IP address from your DHCP server o Static: Select this option to manually set the IP address of the device IP Address: Enter the IP address to assign to the device Subnet Mask: Enter the subnet mask to assign to the device Gateway: Enter the gateway IP address to assign to the device System Name: Assign name of the device to help distinguish between similar devices VLAN ID: Assig
TEW-821DAP TRENDnet User’s Guide Upgrade Firmware 1. Run the utility 2. Select the devices you want to conduct a firmware upgrade and click on FW upgrade button 3. Enter the login password of the devices and click Upgrade to start the firmware upgrade process. Load configuration 1. Run the utility 2. Select the devices you want to conduct a configuration upgrade and click Config Upgrade button 2. Click Browse button and navigate to the folder on your computer where the unzipped firmware file (.
TEW-821DAP TRENDnet User’s Guide 3. Enter the login password of the devices and click Upgrade to start the firmware upgrade process. IP Address: Displays the IP address of the access points on the network Model Name: Displays the model number of the access points connected on the network Firmware Version: Displays the current firmware version of the access points connected on the network Access Points Status: Displays the current status of the access points connected on the network 1.
TEW-821DAP TRENDnet User’s Guide Statistics 1. To view statistical data about your access point, click on the Statistics tab. 2. Review the statistics information below.
TRENDnet User’s Guide TEW-821DAP over the chart to view a current break-down of the total number of clients connected to the selected SSID. Clients by AP: Displays number of clients and traffic per access point. Most Active Device: Displays the access point with the most activity in comparison between other access points on the network. Most Active SSID: Displays the SSID (wireless network name) with the most amount of activity.
TEW-821DAP TRENDnet User’s Guide Technical Specifications Standards IEEE 802.1Q IEEE 802.3 IEEE 802.3u IEEE 802.3x IEEE 802.3ab IEEE 802.3af IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n (up to 300 Mbps) IEEE 802.
TEW-821DAP TRENDnet User’s Guide SSID Operating Temperature Up to 8 SSIDs per wireless band (16 total) 0 – 40 °C (32 – 104 °F) Frequency 2.4 GHz: 2.412 - 2.472 GHz 5 GHz: 5.180 – 5.8525 GHz Operating Humidity Wireless Channels Certifications 2.
TRENDnet User’s Guide Troubleshooting Q: I typed http://192.168.10.1 in my Internet Browser Address Bar, but an error message says “The page cannot be displayed.” How can I access the access point management page? Answer: 1. Check your hardware settings again. See “Getting Started” on page 7. 2. Make sure the LAN and WLAN lights are lit. 3. Make sure your network adapter TCP/IP settings are set to Obtain an IP address automatically or DHCP (see the steps below). 4.
TEW-821DAP TRENDnet User’s Guide Appendix Note: If you are experiencing difficulties, please contact your computer or operating system manufacturer for assistance.
TEW-821DAP TRENDnet User’s Guide In MAC 10.4, from the Configure IPv4, drop-down list, select Using DHCP and click the Apply Now button. In MAC 10.5, from the Configure drop-down list, select Using DHCP and click the Apply button. In MAC 10.6, from the Configure drop-down list, select Using DHCP and click the Apply button. f. Restart your computer. Note: If you are experiencing difficulties, please contact your computer or operating system manufacturer for assistance.
TEW-821DAP TRENDnet User’s Guide Federal Communication Commission Interference Statement Europe – EU Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
TEW-821DAP TRENDnet User’s Guide Česky [Czech] TRENDnet tímto prohlašuje, že tento TEW-821DAP je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 2014/35/EU, 2014/30/EU, 1999/5/ES, 1999/519/ES, 2009/125/ES, a 2011/65/EU. Dansk [Danish] Undertegnede TRENDnet erklærer herved, at følgende udstyr TEW-821DAP overholder de væsentlige krav og øvrige relevante krav i direktiv 2014/35/EU, 2014/30/EU, 1999/5/EF, 1999/519/EF, 2009/125/EF, og 2011/65/EU.
TRENDnet User’s Guide TEW-821DAP Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Limited Warranty TRENDnet User’s Guide Limited Warranty TRENDnet warrants only to the original purchaser of this product from a TRENDnet In the event that, after evaluation, TRENDnet cannot replace the defective product or there is no comparable model available, we will refund the depreciated value of the product. authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service.
Limited Warranty TRENDnet User’s Guide shipping from outside of the USA and Canada are responsible for any return shipping CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, and/or customs charges, including but not limited to, duty, tax, and other fees.
