Datasheet

Troubleshooting

1. After connecting the Switch to a power outlet, the LEDs do not turn on.

Check the connection of the power cord to the TE100-S16g/TE100-S24g

and the power outlet.

2. Check that the power outlet is receiving power.

2. When I connect a computer to the Switch's port, the Link/ACT LED turns

on, but the 100Mbps LED remains off.

When the 100Mbps LED is off, the computer's connection speed is

10Mbps.

3. After I connect my PCs to the Switch, I am unable to share files.

1. Check the LEDs on the Switch. Make sure the Link/ACT LED is on.

2. Check the network cable. The minimum length of the cable is 1.5 meters

and the maximum length of the cable is 100 meters.

3. Disable any software firewall program.

4. Verify that you have file sharing enabled. Please contact your Operating

System support for more information.

4. After I connect my PCs to the Switch, I can only get onto the Internet

from one computer.

The Switch was not designed to share Internet between multiple

computers. You need to get an Internet router such as the

TW100-S4W1CA.

5. Where is the uplink port located on the Switch?

Since all the ports on the Switch are Auto-MDIX, any of the ports can be

used as an uplink port.

If you still encounter problems or have any questions regarding the

TE100-S16g/ TE100-S24g please contact TRENDnet's Technical Support

Department.