Operation Manual

Contents
i
Contents
Chapter 1: Getting Started with Trend Micro ServerProtect
How Does ServerProtect Work? ........................................................ 1-3
How Does ServerProtect Manage Servers? ................................... 1-3
Communication Methods ............................................................... 1-3
ServerProtect Architecture ................................................................. 1-4
The Management Console ............................................................. 1-4
The Information Server .................................................................. 1-5
Information Server Tips .............................................................. 1-5
The Normal Server ........................................................................ 1-6
ServerProtect Domains .................................................................. 1-7
Real-time Scan Versus On-demand Scan (Scan Now) ...................... 1-7
Working with Tasks ........................................................................... 1-8
When ServerProtect Finds a Virus (Virus Actions) ........................... 1-9
Virus Logs ........................................................................................ 1-10
Deploying Updates ........................................................................... 1-11
ServerProtect Virus Detection Technology ..................................... 1-12
Pattern Matching .......................................................................... 1-12
MacroTrap ................................................................................... 1-13
How MacroTrap Works ............................................................ 1-13
Compressed Files ......................................................................... 1-13
Damage Cleanup Services ........................................................... 1-14
OLE Layer Scan .......................................................................... 1-14
IntelliScan .................................................................................... 1-15
ActiveAction ................................................................................ 1-15
When to Select ActiveAction ................................................... 1-16
Mapped Network Drive Scan ...................................................... 1-16
Additional Features .......................................................................... 1-16
Centralized Management ............................................................. 1-17
Enhanced Network Security upon Installation ............................ 1-17
Faster Response to Virus Outbreaks ............................................ 1-17
Flexible Control over Infected Files ............................................ 1-17
NetworkTrap Tool ....................................................................... 1-17
State-of-the-Art Virus Detection Technology ............................. 1-18